Overview

Courthouse Hotel

19-21 Great Marlborough Street, London, W1F 7HL, United Kingdom
+44 207 297 5555

RM 973+

Overall guest ratings

7.9/10 Good
Based on 2,338 reviews

Review highlights

  • 9.8
  • 7.4
  • 4.9
  • 4.8

Good to know

  • Friendly service

Nearby

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    About

    Located in Soho, this luxury hotel is within a 10-minute walk of London Palladium Theatre and Piccadilly Circus. Her Majesty's Theatre and Leicester Square are also within 15 minutes.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Concierge service
    • Laundry service
    • Room service
    • Child pool
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Safe
    • Airport shuttle
    • Terrace/Patio
    • Business centre
    • No smoking
    • Express check out
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    Based on 2,338 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% liked the proximity to sightseeing."
    • 7.4 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.5 "Lovely bar service, according to 75%."
    • 6.6 "Bar is ok."
    • 5.7 "Breakfast is mediocre."
    • 5.1 "Average cleanliness."
    • 4.9 "Pool is below average."
    • 4.8 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
      4.9 "51% didn't like the unstylish hotel."
      4.3 "57% criticized the plain hotel."
    • 4.5 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      3.3 "67% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      1.5 "85% found problems with the furniture."
      2.6 "For 74%, the rooms looked old."
      2.0 "80% had problems with the shower."
      0.9 "Air conditioning was criticized by 91%."
      3.9 "61% thought the tv was sub-standard."
      3.5 "65% said the bathroom was dirty."
      3.8 "62% were unhappy with the view."
      4.0 "60% were disappointed with the minibar."
    • 3.8 "Value below average."
      2.0 "80% said the breakfast was too expensive."
      0.9 "91% said beverages were too expensive."
    • 3.8 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 1,519 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.1 "Lovely bar service, according to 71%."
    • 6.3 "Bar is ok."
    • 5.3 "Breakfast is mediocre."
    • 4.6 "Pool is below average."
    • 4.5 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
    • 4.5 "Value below average."
      2.4 "76% said the breakfast was too expensive."
      1.2 "88% said beverages were too expensive."
    • 4.1 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      4.5 "55% didn't like the unstylish hotel."
      4.3 "57% criticized the plain hotel."
    • 4.1 "Rooms are not good."
      4.5 "55% didn't like the uncomfortable beds."
      0.9 "91% thought they were poorly maintained."
      3.0 "70% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      1.4 "86% found problems with the furniture."
      2.5 "For 75%, the rooms looked old."
      2.2 "78% had problems with the shower."
      3.3 "67% said the bathroom was dirty."
      0.8 "Air conditioning was criticized by 92%."
      4.0 "60% thought the tv was sub-standard."
      3.5 "65% were unhappy with the view."
      3.8 "62% were disappointed with the minibar."
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    Overall rating

    8.2 Excellent
    Based on 420 reviews
    • 9.9 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.1 "71% said the concierge service was amazing."
    • 5.9 "Breakfast is mediocre."
    • 5.1 "Average cleanliness."
    • 4.7 "Pool is below average."
    • 4.6 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      3.3 "67% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      4.6 "54% said rooms were dirty."
      1.4 "86% found problems with the furniture."
      2.2 "For 78%, the rooms looked old."
      3.6 "64% said the bathroom was dirty."
    • 4.4 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.7 "Value below average."
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    Overall rating

    6.3 Good
    Based on 70 reviews
    • 9.8 "Terrific location."
    • 7.3 "Good service."
    • 5.1 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.8 "Not very comfortable."
    • 4.2 "Vibe wasn't good."
    • 3.7 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."

    Overall rating

    7.7 Good
    Based on 327 reviews
    • 9.9 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 7.4 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 5.6 "Breakfast is mediocre."
    • 5.6 "Average comfort."
      5.0 "Beds were acceptable for 50%."
      7.0 "70% thought rooms were spacious."
      5.4 "For only 54%, the noise level was all right."
    • 4.8 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.8 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
    • 4.6 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      4.3 "57% said rooms were dirty."
      1.8 "82% found problems with the furniture."
      4.2 "58% thought the tv was sub-standard."
      1.8 "82% had problems with the shower."
      2.8 "For 72%, the rooms looked old."
    • 3.9 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.8 "Value below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    hilton group
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