Overview

Hilton Liverpool City Centre
Best Location

3 Thomas Steers Way, Liverpool, L1 8LW, United Kingdom
+44 151 708 4200

RM 472+

Overall guest ratings

8.7/10 Excellent
Based on 3,606 reviews

Review highlights

  • 9.5
  • 8.1
  • 6.4
  • 5.9

Good to know

  • Friendly service
  • Comfortable beds
  • Great shopping

Nearby

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    About

    The Hilton Liverpool City Centre hotel offers award-winning service located within the fashionable Liverpool ONE development, less than 20 minutes from Liverpool John Lennon Airport. Enjoy access to Liverpool’s wonderful attractions and spectacular views over the city. Guest rooms, suites, deluxe and executive rooms at this Liverpool all offer wonderful views from the floor to ceiling windows, wireless internet access, LCD TV and spacious desk with comfortable work chair. Deluxe and Executive rooms include access to the Executive Lounge offering complimentary continental breakfast. With separate lounge, work and dining areas, Executive Lounge access, and breathtaking views over the city of Liverpool, Suites offer the ultimate in comfort and relaxation. A prime city center location, eight flexible meeting rooms and a board room supported by an experienced events team, makes this Merseyside hotel perfect for corporate functions, prestigious award ceremonies and elegant Liverpool weddings. Stay in touch with a business center and WiFi access in the rooms and public areas and stay fit in the fully equipped fitness center. The contemporary Exchange restaurant boasts beautiful views of Chavasse Park, sumptuous seasonal cuisine for breakfast, lunch or dinner and elegant, stylish surroundings. Popular Liverpool bar, Pima, offers live entertainment, a relaxed sociable ambience and an outdoor terrace.

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    Hilton

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Wi-Fi
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 3,606 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Comfort level is high."
      8.9 "89% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
      9.2 "92% liked the big bathroom."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      9.4 "94% said the recreation staff was great."
      7.0 "70% said the booking process went smoothly."
      7.0 "Hotel security was great, thought 70%."
      10.0 "Management was excellent, said 100%."
    • 7.8 "Good breakfast."
      8.3 "83% were happy with the price of the breakfast."
    • 6.6 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 6.4 "Vibe was decent."
      6.5 "65% thought the atmosphere was somewhat friendly."
    • 5.9 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.8 "Food is average."
      5.6 "Side dishes were satisfying, according to only 56%."
    • 4.4 "Value below average."
      3.3 "67% thought it was overpriced."
      2.5 "75% said beverages were too expensive."
      1.1 "The price was too high for 89%."
    • 3.3 "Internet is poor."
      3.3 "67% thought it was overpriced."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 2,992 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Comfort level is high."
      9.0 "90% said the beds were comfortable."
      9.4 "94% thought rooms were spacious."
      9.5 "95% liked the big bathroom."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      9.5 "95% said the recreation staff was great."
    • 7.6 "Good breakfast."
      8.2 "82% were happy with the price of the breakfast."
    • 6.8 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.1 "Only 51% said the rooms were modern."
    • 6.6 "Vibe was decent."
      6.2 "62% thought the atmosphere was somewhat friendly."
    • 6.0 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.9 "Food is average."
      5.1 "Only 51% were satisfied with the menu."
    • 4.7 "Value below average."
      3.8 "62% thought it was overpriced."
      2.9 "71% said beverages were too expensive."
    • 3.7 "Internet is poor."
      3.8 "62% thought it was overpriced."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 360 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 7.9 "High comfort."
      8.9 "89% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 6.1 "Vibe was decent."
      6.3 "63% thought the atmosphere was somewhat friendly."
    • 6.1 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
      7.0 "Business facilities were excellent, according to 70%."
    • 5.6 "Food is average."
    • 4.5 "Value below average."
    • 3.8 "Internet is poor."
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    Overall rating

    8.5 Excellent
    Based on 252 reviews
    • 9.1 "Terrific location."
    • 7.7 "High comfort."
      9.0 "90% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 6.7 "Vibe was decent."
    • 6.0 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 6.0 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 5.7 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.4 "Value below average."
    • 3.2 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Comfortable beds"
    "Great shopping"
    data provided by TrustYou

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