Overview

Hotel Carlton Lille
Top City Hotel

3 Rue De Paris, 59026 Lille, Nord-Pas-de-Calais, France
+33 3 20 13 33 13

RM 462+

Overall guest ratings

8.1/10 Excellent
Based on 860 reviews

Review highlights

  • 9.4
  • 8.0
  • 4.9
  • 4.8

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Ideally located in the heart of Lille, opposite the Opéra, Grand Place and Old Lille, the Hotel Carlton is the ideal place for a business stay or romantic break. Combining charm, space and comfort, the hotel invites you to discover its intimate and refined bar for a relaxing drink after a busy day. To perfect your stay, a fitness center and sauna are also available.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Spa
    • Restaurant
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 860 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.4 "94% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.1 "71% thought parking was inexpensive."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.0 "70% were impressed by the valet service."
    • 7.7 "Good breakfast."
    • 5.7 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 5.4 "Food is average."
    • 4.9 "Not very clean."
      4.6 "54% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
    • 4.8 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.6 "54% said rooms were dirty."
      0.8 "For 92%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      0.9 "91% criticized the small bathroom."
      2.0 "80% had problems with the shower."
      2.4 "76% said the bathroom was dirty."
      1.4 "Air conditioning was criticized by 86%."
      1.5 "85% thought the tv was sub-standard."
      2.5 "75% were disappointed with the minibar."
    • 4.3 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      4.1 "59% didn't like the architecture."
      0.3 "97% thought the facilities needed updating."
      1.0 "90% complained about the elevator."
    • 4.3 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.9 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 559 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "95% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      7.2 "72% were impressed by the valet service."
    • 7.6 "Good breakfast."
    • 5.5 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
    • 5.1 "Food is average."
    • 4.7 "Not very clean."
      4.5 "55% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
    • 4.6 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      1.1 "For 89%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      1.1 "89% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
      1.6 "84% had problems with the shower."
      2.5 "75% said the bathroom was dirty."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      3.8 "62% didn't like the architecture."
      0.4 "96% thought the facilities needed updating."
    • 3.9 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    8.6 Excellent
    Based on 154 reviews
    • 9.5 "Terrific location."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 5.0 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
    • 5.0 "Average cleanliness."
    • 4.1 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.8 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    8.3 Excellent
    Based on 17 reviews
    • 8.2 "Great service."
    • 4.8 "Rooms are not good."

    Overall rating

    7.5 Good
    Based on 129 reviews
    • 9.5 "Terrific location."
    • 7.3 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 7.2 "Good breakfast."
    • 4.4 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      4.2 "58% said rooms were dirty."
      1.1 "89% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
    • 4.4 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.0 "Value below average."
    • 4.0 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.7 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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