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|Value for money||6.2|
|Distance to city centre||2.7 km|
|Nearest airport||Kuala Lumpur Intl|
|Distance to airport||46.5 km|
|"The pool area was amazing."||(in 133 reviews)|
|"Good breakfast and comfortable rooms"||(in 160 reviews)|
|"Great make up room service."||(in 40 reviews)|
|"Room is old & rundown."||(in 65 reviews)|
|breakfast was good||in 243 reviews|
|close to monorail||in 29 reviews|
|club room||in 292 reviews|
|comfy bed||in 100 reviews|
|easy access to monorail||in 6 reviews|
|excellent room||in 289 reviews|
|great location||in 304 reviews|
|great view||in 123 reviews|
|hotel to good||in 192 reviews|
|location and walking distance||in 237 reviews|
|mini bar||in 7 reviews|
|service is very good||in 82 reviews|
|staff was very friendly||in 322 reviews|
|swimming pool||in 203 reviews|
|twin tower||in 131 reviews|
|view of the petronas towers||in 117 reviews|
|walk to petronas||in 10 reviews|
|walking distance||in 44 reviews|
|west wing||in 125 reviews|
The hotel is in a good location, it is clean and a very nice looking property.
As a Lifetime Platinum Elite member I was not happy with my stay. 1. I checked in online and it still took 15 minutes to get my key. 2.Upgraded to a suite but when I opened the door to my room on 21st floor, the room was under construction. Went back to reception and got issued a normal room with a promise that I would be upgraded the following day when I got back in the evening after work. I packed my bags as was in informed that my room would be changed while I was working. 3.When I got back, reception had no idea about the proposed room change and my bags were still in my small room. 4. After asking to speak with the manager, I was told that no upgrade was available but they were working on it. 1 hour later, guest services came to my room and moved me to a suite. 4. So with my new keys in hand, I went to meet a colleague at the Club Lounge and my new keys would not allow me access. Again I went to the reception and it took 10 minutes to issue me a key that would access the lounge. Ridiculous. Will never visit again. This property is in trouble and most of it is focused on reception deficiencies. | am truly disgusted.
The food was good, staff was very friendly.
The room was just not bright and fresh.
Strategically located in the centre of the city, this 5-star hotel makes for an ideal base in Kuala Lumpur. It also offers an outdoor pool, a Jacuzzi and outdoor tennis courts.
Guests can enjoy a range of massage treatments and beauty therapy at the in-house day spa, Mandara. Relaxation facilities include a sauna and a beauty centre. It also has a fitness centre with a swimming pool.
The modern rooms have a mini bar, a kitchenette and a spa bath. All provide slippers, a refrigerator and a private bathroom with bathrobes.
Guests are able to relax with a beverage at Renaissance Kuala Lumpur Hotel's bar and try Chinese style food in the restaurant. Dining options at the hotel include Vogue Café and Sagano. A wide variety of eating options are also available in the surrounding area.
Local attractions near Renaissance Kuala Lumpur Hotel include Kuala Lumpur Convention Centre, Suria KLCC and Petronas Towers. It is within a 20-minute walk of Raja Chulan Monorail Station and Medan Tuanku Monorail Station, which allows convenient access in and around Kuala Lumpur.
Based on 9,384 reviews
Value for money
Policies vary by room type and provider.
|Kuala Lumpur Abdul Aziz Shah||17 km|
|Kuala Lumpur Intl||46.5 km|
|Kuala Lumpur Sentral||3.3 km|