Overview

Ostoya Palace Hotel

Pilsudskiego 24, 31-109 Krakow, Malopolskie, Poland
+48 124 309 000

RM 232+

Overall guest ratings

8.3/10 Excellent
Based on 395 reviews

Review highlights

  • 9.4
  • 9.2
  • 6.3
  • 5.8

Good to know

  • Spacious rooms
  • Friendly service
  • Wonderful sightseeing
  • Near city centre

Nearby

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    About

    Ostoya Palace Hotel offers a great location, putting you within a 15-minute walk of Main Market Square and Wawel Castle. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Rooms at this upscale hotel offer up nice touches like bathrobes and slippers, along with minibars and room service.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Car hire
    • Gift shop
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Concierge service
    • Laundry facilities
    • Spa
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 395 reviews
    • 9.4 "World class service."
      9.5 "95% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.3 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      6.0 "For only 60%, the bathroom was ok."
    • 6.2 "Breakfast is mediocre."
    • 6.0 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 5.8 "Food is average."
    • 5.2 "Average value."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 288 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      6.0 "For only 60%, the bathroom was ok."
      5.0 "Beds were acceptable for 50%."
    • 5.7 "Food is average."
    • 5.5 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
      5.0 "Beds were acceptable for 50%."
    • 5.0 "Average value."
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    Overall rating

    8.5 Excellent
    Based on 67 reviews
    • 9.3 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 7.0 "Good amenities."
    • 6.7 "Rooms are ok."
    • 6.5 "Average comfort."
    • 6.2 "Vibe was decent."
    • 5.9 "Breakfast is mediocre."
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    Overall rating

    8.2 Excellent
    Based on 39 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 6.6 "Rooms are ok."
    • 6.4 "Average comfort."
    • 5.7 "Breakfast is mediocre."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Friendly service"
    "Wonderful sightseeing"
    "Near city centre"
    data provided by TrustYou

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