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Hotel Excelsior

Erzbergerstrasse 2, 34117 Kassel, Hesse, Germany
+49 561 766 4640

RM 250+

Overall guest ratings

7.3/10 Good
Based on 500 reviews

Review highlights

  • 9.4
  • 8.7
  • 4.6
  • 3.7

Nearby

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    Amenities

    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Parking
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 500 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 8.7 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      7.1 "Great parking, according to 71%."
    • 7.0 "Good breakfast."
    • 5.6 "Average cleanliness."
      5.5 "55% thought the cleanliness of the hotel was average."
    • 4.6 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      3.3 "67% thought it was too noisy."
      2.2 "78% said rooms were small."
      0.8 "92% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    • 3.6 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      2.2 "78% said rooms were small."
      4.7 "53% said rooms were dirty."
      1.0 "90% had problems with the shower."
      0.5 "For 95%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      0.8 "92% criticized the small bathroom."
      0.0 "100% found problems with the furniture."
      1.8 "82% thought the tv was sub-standard."
      0.0 "Air conditioning was criticized by 100%."
    • 2.0 "Food is inedible."
      0.0 "100% found the side dishes unedible."
    • 1.7 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
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    Overall rating

    7.1 Good
    Based on 70 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 8.8 "Location is great."
    • 6.9 "Breakfast is mediocre."
    • 3.8 "Not very comfortable."
    • 3.7 "Rooms are not good."

    Overall rating

    7.2 Good
    Based on 15 reviews
    • 3.9 "Not very comfortable."
    • 3.8 "Rooms are not good."

    Overall rating

    6.9 Good
    Based on 100 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 6.2 "Breakfast is mediocre."
    • 3.7 "Not very comfortable."
      3.6 "64% thought it was too noisy."
    • 3.2 "Awful rooms."
      1.1 "89% complained about the bathroom."
    • 1.5 "Food is inedible."
    • 1.4 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."
    • 0.8 "Horrible vibe."
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    Overall rating

    7.4 Good
    Based on 315 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 8.4 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.3 "Good breakfast."
    • 5.4 "Average cleanliness."
    • 4.5 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.3 "Not very comfortable."
      3.0 "70% thought it was too noisy."
      2.1 "79% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
    • 3.3 "Rooms are not good."
      1.0 "90% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      4.8 "52% didn't like the uncomfortable beds."
      0.7 "93% had problems with the shower."
      2.1 "79% said rooms were small."
      4.5 "55% said rooms were dirty."
    • 1.9 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
    • 0.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      1.6 "Unfriendly atmosphere, according to 84%."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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