Overview

Mercure Inverness Hotel

Church Street, Inverness, IV1 1QY, United Kingdom
+44 844 815 9006

RM 365+

Overall guest ratings

7.7/10 Good
Based on 1,396 reviews

Review highlights

  • 9.0
  • 8.1
  • 4.8
  • 3.3

Good to know

  • Comfortable beds

Nearby

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    About

    Situated in the heart of Inveness' vibrant City Centre, Mercure Inverness Hotel boasts a dramatic Highlands backdrop with the Old Town and a thriving selection of shops and nightlife on the doorstep. This modern 4-star hotel is six miles from Loch Ness and 200 metres from Inverness railway station. Complimentary high speed WiFi is available throughout the hotel. The Brasserie restaurant is open for tempting meals and you can work out in the onsite fitness room.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Wedding services
    • Business centre
    • Cribs available
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Internet
    • Air-conditioned
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,396 reviews
    • 9.0 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 6.6 "Breakfast is mediocre."
    • 5.4 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 5.4 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.8 "Bar is not good."
      1.9 "Bar service was unacceptable, according to 81%."
      0.0 "100% said beverages were too expensive."
    • 3.3 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
    • 3.3 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.0 "Terrible value."
      0.0 "100% said the breakfast was too expensive."
      1.7 "The price was too high for 83%."
      0.0 "100% said beverages were too expensive."
    • 2.9 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.8 "82% thought the facilities needed updating."
      3.1 "69% didn't like the architecture."
      0.8 "92% complained about the elevator."
      4.7 "For 53%, the lobby entrance was sub-standard."
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    Overall rating

    7.9 Good
    Based on 977 reviews
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.6 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 4.7 "Bar is not good."
    • 3.5 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      4.7 "53% didn't like the unstylish hotel."
    • 3.2 "Terrible value."
    • 3.2 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      2.9 "71% didn't like the architecture."
      1.9 "81% thought the facilities needed updating."
      0.9 "91% complained about the elevator."
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    Overall rating

    7.4 Good
    Based on 111 reviews
    • 8.9 "Location is great."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 5.1 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      4.5 "55% said rooms were small."
      1.7 "83% thought it was too noisy."
    • 3.2 "Horrible vibe."
    • 2.9 "Terrible value."
    • 2.7 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
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    Overall rating

    7.9 Good
    Based on 307 reviews
    • 9.0 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 6.7 "Breakfast is mediocre."
    • 5.7 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 5.1 "Bar is ok."
    • 4.9 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
    • 3.2 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
    • 2.7 "Terrible value."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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