Centerhotel Arnarhvoll

Booked at Arnarhvoll and Got Bumped to Plaza

We weren't notified in advance that Centerhotel had moved us to another hotel. We were exhausted from traveling and would have appreciated nothing more than going to sleep at the hotel we booked. The staff at the Arnarhvoll did order a taxi that took us to the new hotel. The hotel we were bumped to, Centerhotel Plaza, was in a better location in the downtown.

Restaurant at top floor with views that make your breakfast memorable. Nice room. Free of charge parking.

Our room was kept quite clean. We also paid a 10 euro charge to use the spa area which was a very nice ammenity.

There was very little room for unpacking clothing and storing luggage. However my wife and I were able to manage with the hanging rods and shelves provided (no dressers). The shower is a bit odd since there is no tub and just a swinging door, but after the first use we figured out how to minimize the wetness and made sure to shower with the door and window cracked to remove moisture more quickly. As others said, there is an issue with air circulation but we opened the window and were fine (we were there mid September). However this may not be a workable option during the winter. There was also construction which unfortunately blocked some of the panoramic views but was surprisingly quite and did not seem to interrupt our rest.

Lovely linens and light airy rooms.

The fact the it is adjacent to a large construction site and this was not advertised. Hairs on the bed when I checked into my room. Poor value for money.

Nice rooms, comfortable beds.Very good location.Buffet breakfast good including Icelandic selections.

Bathroom small and modernist rather than functional.

Location near the city center. Transportation from the airport well organised. Nice view from the breakfast room.

The window did not close properly, bringing important noise from the street.

The location is excellent

Cleanliness in the rooms could be improved - when we arrived the sheets had not been changed in our bed + the toilet had not even been flushed !! Also the young man at the reception was quite rude when we checked in - he wanted me to pay the bill right away and when I said I would pay it when we leave the hotel he simply threw the room keys on the desk and wanted to check my credit card details.