Overview

Hotel Genziana

Vico Delle Mele 7, 16123 Genoa, Liguria, Italy
+39 010 247 4240

RM 142+

Overall guest ratings

6.8/10 Good
Based on 1,133 reviews

Review highlights

  • 9.2
  • 8.3
  • 5.0
  • 3.9

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    Located 4.8 mi (7.7 km) from the airport, Hotel Genziana offers a great location, putting you within just a 10-minute walk of National Ligurian Gallery at the Spinola Palace and Palazzo di San Giorgio. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Room service, rainfall showerheads, and free WiFi are offered in all rooms.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Laundry service
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Room service
    • No smoking
    • Express check out
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 1,133 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.7 "Management was excellent, said 97%."
      8.0 "80% thought the service was very professional."
    • 8.3 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
    • 7.8 "Good breakfast."
    • 7.2 "Good location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 5.0 "Average cleanliness."
      4.6 "54% said rooms were dirty."
      4.1 "59% said the bathroom was dirty."
    • 3.9 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
    • 3.5 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 3.0 "Quite uncomfortable."
      2.0 "80% didn't like the uncomfortable beds."
      2.5 "75% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
      4.3 "57% criticized the small bathroom."
    • 2.8 "Awful rooms."
      2.4 "76% complained about the bathroom."
      2.0 "80% didn't like the uncomfortable beds."
      4.6 "54% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      0.5 "Air conditioning was criticized by 95%."
      2.1 "For 79%, the rooms looked old."
      2.2 "78% found problems with the furniture."
      2.0 "80% had problems with the shower."
      4.1 "59% said the bathroom was dirty."
      0.5 "95% thought the tv was sub-standard."
      4.3 "57% criticized the small bathroom."
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    Overall rating

    6.7 Good
    Based on 804 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.7 "Management was excellent, said 97%."
      8.0 "80% thought the service was very professional."
    • 8.1 "Very good internet connection."
      7.6 "76% said the wifi quality was great."
    • 7.9 "Good breakfast."
    • 7.4 "Good location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to sightseeing."
    • 4.5 "Not very clean."
      4.4 "56% said rooms were dirty."
      3.8 "62% said the bathroom was dirty."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
    • 3.4 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 2.5 "Quite uncomfortable."
      1.8 "82% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
    • 2.3 "Awful rooms."
      1.8 "82% didn't like the uncomfortable beds."
      2.3 "77% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      0.5 "Air conditioning was criticized by 95%."
      0.0 "100% thought the tv was sub-standard."
      1.7 "For 83%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      3.8 "62% said the bathroom was dirty."
      2.0 "80% had problems with the shower."
    View all review categories

    Overall rating

    7.0 Good
    Based on 260 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.8 "Management was excellent, said 98%."
      7.7 "77% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 7.3 "Good location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to sightseeing."
    • 5.1 "Average cleanliness."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.3 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 3.2 "Awful rooms."
      2.3 "77% complained about the bathroom."
      2.3 "For 77%, the rooms looked old."
      0.5 "95% thought they were poorly maintained."
      0.4 "Air conditioning was criticized by 96%."
      1.9 "81% didn't like the uncomfortable beds."
      4.7 "53% said rooms were dirty."
      2.8 "72% found problems with the furniture."
    • 3.1 "Quite uncomfortable."
      2.7 "73% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."
      1.9 "81% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    6.3 Good
    Based on 67 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 7.2 "Good location."
    • 4.3 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 2.8 "Quite uncomfortable."
    • 2.4 "Awful rooms."
      2.1 "79% complained about the bathroom."
      4.0 "60% said rooms were dirty."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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