Overview

Hotel New Otani Hakata

1-1-2 Watanabe-dori Chuo Ku, Fukuoka, Japan
+81 927 141 111

RM 391+

Overall guest ratings

8.2/10 Excellent
Based on 1,613 reviews

Review highlights

  • 8.8
  • 8.6
  • 8.4
  • 6.4

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    Just 4.5 mi (7.2 km) from the airport, Hotel New Otani Hakata puts you within a 10-minute drive of Tochoji Temple and Fukuoka Asian Art Museum. For a bite to eat, guests can check out Sembazuru, one of 8 restaurants, which serves Japanese cuisine and is open for breakfast, lunch, and dinner. Rooms at this upscale hotel offer up nice touches like bathrobes and slippers, along with LCD TVs and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,613 reviews
    • 8.8 "Very good internet connection."
      8.3 "83% said the wifi quality was great."
    • 8.6 "Breakfast is good."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.6 "86% said the reception staff was great."
      8.0 "80% were happy with the room service."
      10.0 "100% said the concierge service was amazing."
    • 8.3 "Location is great."
      9.0 "90% liked the proximity to shopping."
      9.7 "Near to public transport, according to 97%."
      8.6 "Easily accessible by car, said 86%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.9 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      6.0 "Only 60% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
      6.1 "61% said the view was so-so."
      6.8 "68% thought the bathroom was big enough."
    • 6.4 "Average value."
    • 4.4 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 4.3 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 370 reviews
    • 8.5 "Location is great."
      9.7 "Near to public transport, according to 97%."
    • 8.4 "Breakfast is good."
    • 8.4 "Food is delicious."
    • 8.1 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.0 "Average value."
    • 6.0 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.4 "Only 64% said rooms were clean enough."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 4.0 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Overall rating

    8.4 Excellent
    Based on 661 reviews
    • 8.7 "Breakfast is good."
    • 8.4 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.4 "Location is great."
      9.0 "90% liked the proximity to shopping."
      9.7 "Near to public transport, according to 97%."
    • 7.2 "High comfort."
      7.5 "75% thought rooms were spacious."
    • 7.0 "Nice rooms."
      7.5 "75% thought rooms were spacious."
    • 6.5 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 4.2 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Overall rating

    8.8 Excellent
    Based on 306 reviews
    • 8.6 "Breakfast is good."
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.5 "Location is great."
      9.1 "91% liked the proximity to shopping."
    • 8.4 "Food is delicious."
    • 7.0 "Good cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.7 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.4 "Only 64% said rooms were clean enough."
    • 4.5 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.2 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
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    Overall rating

    8.3 Excellent
    Based on 274 reviews
    • 8.7 "Breakfast is good."
    • 8.4 "Food is delicious."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.3 "Location is great."
    • 7.8 "High comfort."
      8.6 "86% thought rooms were spacious."
      7.2 "72% said the beds were comfortable."
    • 4.2 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.2 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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