Overview

Hotel New Otani Hakata

1-1-2 Watanabe-dori Chuo Ku, Fukuoka, Japan
+81 927 141 111

RM 406+

Overall guest ratings

8.3/10 Excellent
Based on 1,508 reviews

Review highlights

  • 8.9
  • 8.6
  • 8.6
  • 4.5

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    Just 4.5 mi (7.2 km) from the airport, Hotel New Otani Hakata puts you within a 10-minute drive of Tochoji Temple and Fukuoka Asian Art Museum. For a bite to eat, guests can check out Sembazuru, one of 8 restaurants, which serves Japanese cuisine and is open for breakfast, lunch, and dinner. Rooms at this upscale hotel offer up nice touches like bathrobes and slippers, along with LCD TVs and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,508 reviews
    • 8.9 "Very good internet connection."
      8.6 "86% said the wifi quality was great."
    • 8.6 "Breakfast is good."
      7.8 "78% were happy with the price of the breakfast."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.6 "86% said the reception staff was great."
      7.9 "Housekeeping was great, according to 79%."
      10.0 "100% said the concierge service was amazing."
      10.0 "100% were happy with the room service."
    • 8.3 "Location is great."
      8.8 "88% liked the proximity to shopping."
      9.7 "Near to public transport, according to 97%."
      8.4 "Easily accessible by car, said 84%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
    • 7.0 "Nice rooms."
      5.6 "For only 56%, the bathroom was ok."
      6.5 "Only 65% said rooms were clean enough."
      6.5 "65% said the view was so-so."
      6.8 "68% thought the bathroom was big enough."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 4.3 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 301 reviews
    • 8.5 "Breakfast is good."
    • 8.5 "Location is great."
      9.7 "Near to public transport, according to 97%."
    • 8.3 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.1 "Food is delicious."
    • 6.3 "Average value."
    • 5.9 "Rooms are ok."
    • 4.8 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 4.4 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    8.4 Excellent
    Based on 588 reviews
    • 8.6 "Breakfast is good."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.4 "84% said the reception staff was great."
    • 8.6 "Location is great."
      8.8 "88% liked the proximity to shopping."
      9.7 "Near to public transport, according to 97%."
      8.5 "Easily accessible by car, said 85%."
    • 7.6 "High comfort."
      8.0 "80% thought rooms were spacious."
      7.8 "78% said the beds were comfortable."
    • 7.0 "Nice rooms."
      8.0 "80% thought rooms were spacious."
      7.8 "78% said the beds were comfortable."
    • 6.9 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 4.1 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Overall rating

    8.8 Excellent
    Based on 316 reviews
    • 8.6 "Breakfast is good."
    • 8.6 "Location is great."
      9.0 "90% liked the proximity to shopping."
    • 8.5 "Great service."
      8.8 "88% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.7 "97% found the staff to be very friendly."
    • 7.4 "Good cleanliness."
    • 7.0 "Nice rooms."
      8.6 "86% thought rooms were spacious."
    • 4.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
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    Overall rating

    8.2 Excellent
    Based on 301 reviews
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 8.3 "Location is great."
    • 8.1 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
    • 7.2 "Nice rooms."
      8.9 "89% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 4.1 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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