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Hotel Roma

Piazza S. Maria Novella 8, 0 Florence, Tuscany, Italy
+39 055 210 366

RM 388+

Overall guest ratings

8.6/10 Excellent
Based on 1,203 reviews

Review highlights

  • 9.4
  • 9.1
  • 5.1
  • 4.7

Good to know

  • Friendly service
  • Wonderful sightseeing
  • Train station is close

Nearby

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    About

    Hotel Roma offers a great location, putting you within just a 10-minute walk of Santa Maria Novella Basilica and Museum and Cathedral of Saint Mary of the Flower. You can unwind with a drink at the bar/lounge, and the coffee shop/café is the perfect spot to grab a bite to eat. Rooms at this upscale hotel offer flat-screen TVs, minibars, and room service.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Long-term parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 1,203 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
    • 6.7 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      6.0 "Only 60% said the rooms were modern."
      6.9 "Only 69% thought the shower was ok."
    • 6.0 "Breakfast is mediocre."
    • 6.0 "Food is average."
      6.3 "Side dishes were satisfying, according to only 63%."
    • 5.1 "Average value."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      1.2 "88% thought the facilities needed updating."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 2.7 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 2.5 "Bar is disappointing."
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    Overall rating

    8.7 Excellent
    Based on 685 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
    • 6.4 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      6.2 "Only 62% said the rooms were modern."
      6.4 "Only 64% thought the shower was ok."
    • 6.3 "Breakfast is mediocre."
    • 4.8 "Value below average."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 2.9 "Bar is disappointing."
    • 2.9 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 421 reviews
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.2 "Housekeeping was great, according to 82%."
    • 6.6 "Rooms are ok."
      7.0 "70% were happy with the bathroom."
      6.0 "Only 60% said the rooms were modern."
    • 6.4 "Breakfast is mediocre."
    • 5.8 "Average comfort."
    • 5.4 "Food is average."
    • 5.3 "Average value."
    • 5.1 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 2.8 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 96 reviews
    • 9.4 "Terrific location."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.3 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
    • 6.2 "Average comfort."
    • 5.2 "Breakfast is mediocre."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 2.8 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    "Train station is close"
    data provided by TrustYou

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