Overview

Hilton Florence Metropole

Via Del Cavallaccio 36, 50142 Florence, Tuscany, Italy
+39 0557 8711

RM 461+

Overall guest ratings

8.0/10 Good
Based on 3,020 reviews

Review highlights

  • 8.9
  • 7.7
  • 6.1
  • 5.7

Good to know

  • Good shuttle service
  • Accessible parking
  • Affordable parking

Nearby

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    About

    Enjoy a truly Italian experience at the Hilton Florence Metropole hotel, just 20 minutes by free shuttle to Florence's attractions. Savor Tuscan cuisine at Luci Della Città restaurant or sip cocktails in the Lounge Bar. The hotel has two meeting rooms for between 5 and 500 people. Less than 3km from Florence International Airport, this hotel is the perfect choice for a quick stopover or a longer break Hop on the free shuttle bus to Florence attractions like the Uffizi Gallery and the city’s famous Duomo cathedral. Unwind after a busy day with a visit to the Wellness Center and whirlpool. The Hilton Florence Metropole hotel features WiFi in public areas and a business center open 24-hours a day. From Hilton guest rooms to suites, rooms have LCD flat panel TVs and city views. Deluxe Rooms offer fluffy bathrobes. Choose an Executive Room for Executive Lounge access

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    Hilton

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free parking
    • Smoking rooms available
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 3,020 reviews
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.5 "95% were happy with the shuttle service."
      8.1 "81% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
    • 7.7 "High value."
    • 7.6 "Good location."
      9.6 "Great parking, according to 96%."
      10.0 "100% thought parking was inexpensive."
      8.9 "Easily accessible by car, said 89%."
      9.8 "Good access to the airport, said 98%."
      8.1 "81% thought it was easy to get to the train station."
      7.8 "78% liked the proximity to sightseeing."
      7.8 "Near to public transport, according to 78%."
      8.8 "88% enjoyed the restaurants & bars nearby."
    • 7.1 "Good breakfast."
    • 6.2 "Sufficient wellness & sports facilities."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.7 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      6.8 "Only 68% said rooms were big enough."
      5.2 "52% thought the bathroom was big enough."
    • 5.7 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
      6.2 "Desserts were ok, said 62%."
      5.0 "Side dishes were satisfying, according to only 50%."
    • 5.7 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.8 "Only 58% said rooms were clean enough."
      6.8 "Only 68% said rooms were big enough."
      5.2 "52% thought the bathroom was big enough."
    • 4.1 "Internet is poor."
      4.5 "55% thought it was overpriced."
      3.8 "62% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 2,234 reviews
    • 8.9 "Great service."
      9.7 "97% were happy with the shuttle service."
      9.2 "92% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      8.0 "Housekeeping was great, according to 80%."
    • 7.7 "High value."
    • 7.7 "Good location."
      9.8 "Great parking, according to 98%."
      10.0 "100% thought parking was inexpensive."
      8.7 "Easily accessible by car, said 87%."
      7.2 "72% liked the proximity to shopping."
      7.7 "77% thought it was easy to get to the train station."
    • 6.7 "Breakfast is mediocre."
    • 6.4 "Sufficient wellness & sports facilities."
    • 5.9 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.5 "Only 55% said rooms were clean enough."
      5.4 "54% thought the bathroom was big enough."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.4 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 3.9 "Internet is poor."
      4.1 "59% thought it was overpriced."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 483 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.3 "93% were happy with the shuttle service."
      8.1 "81% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 7.9 "High value."
    • 7.9 "Good location."
      9.6 "Great parking, according to 96%."
      10.0 "100% thought parking was inexpensive."
      9.0 "Easily accessible by car, said 90%."
      7.0 "70% liked the proximity to shopping."
    • 7.1 "Good breakfast."
    • 6.3 "Sufficient wellness & sports facilities."
    • 6.3 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.6 "Vibe was decent."
    • 5.4 "Food is average."
    • 4.8 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      1.4 "Air conditioning was criticized by 86%."
      1.2 "88% thought they were poorly maintained."
      4.1 "For 59%, the rooms looked old."
      1.5 "85% had problems with the shower."
      1.7 "83% said the bathroom was dirty."
    • 4.2 "Internet is poor."
      4.7 "53% thought it was overpriced."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 30 reviews
    • 9.0 "World class service."
    • 7.8 "High value."
    • 7.6 "Good location."
    • 6.6 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.2 "Rooms are ok."
    • 5.8 "Food is average."

    Overall rating

    8.2 Excellent
    Based on 271 reviews
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.5 "95% were happy with the shuttle service."
      8.2 "82% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 7.6 "Good location."
      9.7 "Great parking, according to 97%."
    • 7.3 "High value."
    • 7.2 "Good breakfast."
    • 6.2 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.6 "Sufficient wellness & sports facilities."
    • 5.4 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      6.7 "Only 67% said rooms were big enough."
    • 5.3 "Food is average."
      5.3 "Side dishes were satisfying, according to only 53%."
    • 5.2 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.7 "Only 67% said rooms were big enough."
      6.0 "Only 60% said rooms were clean enough."
      5.1 "Only 51% said the rooms were modern."
    • 3.8 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Good shuttle service"
    "Accessible parking"
    "Affordable parking"
    data provided by TrustYou

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