Overview

Best Western PLUS Hotel Excelsior

Bahnhofstraße 35, 99084 Erfurt, Thuringia, Germany
+49 361 56 700

RM 412+

Overall guest ratings

8.1/10 Excellent
Based on 481 reviews

Review highlights

  • 8.7
  • 8.7
  • 5.9
  • 5.8

Good to know

  • Comfortable beds
  • Train station is close
  • Near city centre

Nearby

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    About

    Home away from home, that's how our guests should guest feel, when they are staying at Best Western Plus Hotel Excelsior. The Best Western Plus Hotel Excelsior is a four-star hotel only a few steps away from the main station, the pedestrian area and the historical old town. Behind the youthfully styled facade of the hotel you will find 77 individual rooms including non-smoking rooms, junior suites and suites located on four floors. All the rooms are equipped with bath or shower, WC, beauty mirror, hairdryer, telephone, fax connection, color TV, pay-TV, radio and mini bar. Our restaurant Zum Buergerhof serves authentic Thuringian and international cuisine. Enjoy a refreshing visit to our fitness centre with sauna and a solarium. We feature two meeting rooms for up to 35 people. Both offer daylight, ventilation and black-out facilities. Equipment: overhead projector, screen, flip chart, video projector, slide projector, video recorder, television screen, CD player, video camera, lectern, ISDN connections and W-LAN. Enjoy your stay.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Spa
    • Bar/Lounge
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 481 reviews
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.7 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 7.8 "Good breakfast."
    • 6.7 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 6.2 "Average comfort."
      6.3 "For only 63%, the noise level was all right."
      6.0 "Only 60% said rooms were big enough."
    • 5.9 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      5.1 "For only 51%, the bathroom was ok."
      6.3 "Only 63% thought the shower was ok."
    • 5.8 "Food is average."
    • 4.4 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 4.1 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 226 reviews
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 8.6 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "Good breakfast."
    • 5.9 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
      6.3 "For only 63%, the noise level was all right."
      6.1 "Beds were acceptable for 61%."
    • 5.3 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      6.1 "Beds were acceptable for 61%."
    • 4.0 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."

    Overall rating

    8.6 Excellent
    Based on 38 reviews
    • 8.9 "Great service."
    • 8.4 "Location is great."
    • 7.6 "Good breakfast."
    • 7.1 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 6.2 "Average comfort."
    • 6.0 "Rooms are ok."

    Overall rating

    7.9 Good
    Based on 67 reviews
    • 8.8 "Great service."
    • 8.6 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
    • 7.9 "Good breakfast."
    • 6.9 "Average cleanliness."
    • 6.2 "Average comfort."
      6.2 "For only 62%, the noise level was all right."
    • 5.7 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
    • 4.1 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    Based on 149 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.4 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.7 "Good breakfast."
    • 5.9 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
      5.9 "For only 59%, the noise level was all right."
    • 5.8 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.1 "For only 51%, the bathroom was ok."
    • 5.4 "Food is average."
    • 4.5 "Vibe wasn't good."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Comfortable beds"
    "Train station is close"
    "Near city centre"
    data provided by TrustYou
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