Overview

Grand Excelsior Hotel Deira

Al Mateena Street, Deira, Dubai 5772, United Arab Emirates
+971 4268 8888

RM 249+

Overall guest ratings

7.3/10 Good
Based on 2,014 reviews

Review highlights

  • 8.0
  • 8.0
  • 7.6
  • 4.7

Good to know

  • Friendly service

Nearby

    show all

    About

    Grand Excelsior Hotel Deira is just 5 mi (8 km) from the airport and offers a shuttle (available 24 hours) for AED 95 per vehicle one way. Guests can indulge in Swedish massages and enjoy international cuisine at Terrace, which is open for breakfast, lunch, and dinner. There's an outdoor pool and a nightclub, and rooms at this upscale hotel get the details right with premium bedding and bathrobes.

    Less show all
    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Coffee shop
    • Airport shuttle
    • Steam room
    • Laundry facilities
    • Pets not allowed
    • Free valet parking
    • Grill
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.3 Good
    Based on 2,014 reviews
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.0 "Breakfast is good."
    • 7.6 "Good location."
      10.0 "Good access to the airport, said 100%."
      9.7 "97% liked the proximity to shopping."
      8.3 "83% enjoyed the restaurants & bars nearby."
      7.4 "Near to public transport, according to 74%."
      8.3 "Easily accessible by car, said 83%."
    • 5.4 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 5.1 "Internet is average."
    • 4.7 "Not very comfortable."
      2.3 "77% thought it was too noisy."
      4.2 "Air conditioning was criticized by 58%."
      0.0 "100% criticized the small bathroom."
    • 3.1 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      3.5 "Unfriendly atmosphere, according to 65%."
    View all review categories

    Overall rating

    7.4 Good
    Based on 584 reviews
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.8 "Good location."
      10.0 "Good access to the airport, said 100%."
      9.7 "97% liked the proximity to shopping."
    • 7.7 "Good breakfast."
    • 5.5 "Rooms are ok."
      7.0 "70% thought rooms were spacious."
      5.7 "Only 57% said rooms were clean enough."
    • 4.7 "Not very comfortable."
      2.4 "76% thought it was too noisy."
    • 3.0 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."

    Overall rating

    7.3 Good
    Based on 382 reviews
    • 8.0 "Breakfast is good."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.6 "Good location."
    • 5.4 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.5 "Only 55% said rooms were clean enough."
    • 4.7 "Not very comfortable."
      2.4 "76% thought it was too noisy."
    • 3.1 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."

    Overall rating

    7.7 Good
    Based on 40 reviews
    • 8.0 "Great service."
    • 7.8 "Good location."
    • 5.4 "Rooms are ok."

    Overall rating

    7.0 Good
    Based on 1,007 reviews
    • 7.9 "Good breakfast."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 7.3 "Good location."
      10.0 "Good access to the airport, said 100%."
      9.7 "97% liked the proximity to shopping."
    • 5.4 "Internet is average."
    • 5.2 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      7.0 "70% thought rooms were spacious."
    • 4.4 "Not very comfortable."
      1.9 "81% thought it was too noisy."
    • 2.9 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      4.1 "Unfriendly atmosphere, according to 59%."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    regular coffee
    regular coffee
    comfortable and the room
    new management
    walkable distance
    metro
    excelsior
    requested king
    popular tourist
    busy road
    noise from the planes
    shower was so cold
    plenty of choice
    More
    Photos
    Map

    Map