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Detroit Marriott at the Renaissance Center

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Renaissance Center - 400 Renaissance Drive, Detroit, MI 48243, United States

+1 313 568 8000

RM 806+

Detroit Marriott at the Renaissance Center

Overview
Reviews
Photos
Map

Detroit Marriott at the Renaissance Center - Detroit - Building

Provided by Leonardo

Detroit Marriott at the Renaissance Center - Detroit - Bedroom

Provided by Leonardo

Detroit Marriott at the Renaissance Center - Detroit - Lobby

Provided by Leonardo

Overall guest ratings

8.2/10 Excellent

Based on 2175 reviews

Review highlights

Location

8.4
Service

7.1
Value for money

4.6
WiFi

2.5

Good to know

Comfortable beds
Great view

Nearby

About

Discover an unmatched hotel in downtown Detroit, MI, that soars 70 floors above the Detroit River and is situated on the RiverWalk, next door to Hart Plaza. The Detroit Marriott at the Renaissance Center is one of the leading hotels in Detroit featuring unrivaled amenities and is located in the heart of the city providing access to restaurants, sports and an exciting nightlife. The Detroit People Mover public transportation system enables guests of this Detroit hotel downtown to have easy access to city attractions. Floor-to-ceiling windows highlight Detroit hotel rooms, while an abundance of amenities are available within the famed Renaissance Center. Enjoy prime location in the heart of downtown and delight in natural beauty along the Riverwalk. Be part of a Detroit, MI hotel boasting a guest rooms and meetings renovation with over 100,000 sq. ft. of flexible meeting space. Book your stay with Detroit Marriott at the Renaissance Center and discover all that Detroit has to offer today!

Marriott

Amenities

Fitness centre
Facilities for disabled guests
ATM on-site
Business centre
Car hire
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24 Hour Front Desk
Safe
Terrace/Patio
Cribs available
Coffee shop
Internet (surcharge)
Pets not allowed
Parking (surcharge)
Wedding services

Guest reviews

All reviews

Couples

Families

Business

Solo

Overall rating

8.2 Excellent

Based on 2,175 reviews

Location

8.4

Service

7.1

Room

7.1

Breakfast

5.4

Value for money

4.6

WiFi

2.5

Overall rating

8.3 Excellent

Based on 1,587 reviews

Location

7.4

Service

6.9

Room

6.4

Breakfast

5.5

Value for money

4.8

WiFi

2.7

Overall rating

7.9 Good

Based on 413 reviews

Location

8.5

Service

6.8

Room

6.6

Cleanliness

6.2

Amenities

6.1

Breakfast

5.8

Value for money

5.1

Overall rating

7.0 Good

Based on 108 reviews

Location

8.3

Service

6.6

Room

6.3

Value for money

4.2

Overall rating

8.5 Excellent

Based on 65 reviews

Service

7.0

Room

6.9

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

great hotel

view of the river

great view

marriott

hockey game

downtown detroit

beautiful and staff

people mover

food court

easy access to the downtown

downtown area

expensive for a buffet

great location

great river

hotel location

waited in line

location and view

ready wait

2.8

Second miserable experience!

Pros: Location from Ford Field was decent

Cons: Dirty room, no kid friendly restaurant, short on beds (wrong room) oversold, check in for two hours (long lines) slow valet, no room service available, asked 6 times until roll away beds were delivered since we only had 1 bed to 4 people.

Reviewed Jun 2015

review from
7.1

Great Hotel with a terrible staff.

Pros: The hotel was clean in expected Marriott style. Great location. Rooms were a good size with nice amenities.

Cons: The staff was absolutely terrible. From the person who checked in my party inccorectly to the night manager at the front desk who treated us terribly. The check out process was an absolute mess, mainly due to the unprofessional empliyee the front desk. The service from the front desk staff will be the reason I never stay at this hotel again.

Reviewed Apr 2017

review from
7.7

Great location, but poor handling of busy weekend

Pros: The location of the Marriott in the Renaissance Center is great for seeing Downtown Detroit. It's near the river, which provides some awesome and beautiful views. I liked the tall ceilings and floor-to-ceiling windows as well.

Cons: I came with friends for Movement and the hotel was packed to the gills. There was also a volleyball tournament going on the same week, so the hotel was out of extra beds. Our room didn't even have a fridge, which was absolutely ludicrous. We had to buy a temporary cooler for our food and drink. Other than that, it was a pretty nice stay despite the hotel being low on supplies. But they should be prepared for such rushes if they know ahead of time how busy it will be.

Reviewed May 2015

review from
2.0

Pros: Wouldn't know, didn't get to use the rooms.

Cons: Booked the rooms for a group gathering downtown. Several people came from out of state. The room was booked far in advance. We showed up, only to be told that they double booked the room and we were bumped. They had double booked so many people that day and displaced them to other downtown hotels that the nearest accommodation was more than a half hour away. Single handedly ruined a get together we had been anticipating for more than 6 months. Told us this with smiles and jokes like it wasn't a big deal. Oh, the rooms on the other side of the state were free though, so that totally makes up for it, right? (It didn't)

Reviewed Jul 2017

review from
6.0

Nice but overpriced

Pros: The bed was comfortable but the bathroom was like that of a $100 per night hotel.

Cons: Valet service was very slow. Room service was slow. Food delivered to the hotel had to be picked up in the lobby. This is a nice hotel, but for the price paid I expected it to be much nicer. It certainly was not the getaway that we were expecting.

Reviewed Aug 2016

review from
8.0

Great location

Pros: Room was clean and had a river view.

Reviewed Sep 2016

review from
6.5

It was just ok

Pros: Nice View Easy Parking

Cons: No Wifi No Breakfast Slow Check-in but it was a very busy weekend. Loud outside room

Reviewed Jun 2016

review from
5.1

Pros: Location was great. Near several large venues.

Cons: Hotel ran out of pillows, roll-away beds and linens! (oversold!) Asked for sheets three times!! Spent an hour in line to check in & elevators were a nightmare. Not good for late night food options other than pizza delivery. A hotel this large should be equipped to handle its guests! Very disappointed!

Reviewed Aug 2015

review from
8.8

Pros: Views from rooms are amazing. Conveniently located.

Cons: Volt, the hotel restaurant, staff needs to be retrained. Service was terrible. Waitress only came once to table. A different waitress had to get our bill after we asked and she overcharged us. This really put a damper on the trip for us

Reviewed Oct 2016

review from
10.0

Wonderful stay!

Pros: With the concert and tigers game the hotel was booked solid. The staff was amazing! Great stay! They all did great job of managing so many guests in house.

Cons: Everything and Every staff member was great!

Reviewed Aug 2015

review from
5.1

Cons: Couldn't get checked in to the hotel until over five hours after their check in time.

Reviewed Jun 2015

review from
8.8

Location

Pros: Hotel is located in GM complex and has a wide option of eateries and retail shops.

Reviewed Aug 2016

review from

8.8

Pros: Views from rooms are amazing. Conveniently located.

Cons: Volt, the hotel restaurant, staff needs to be retrained. Service was terrible. Waitress only came once to table. A different waitress had to get our bill after we asked and she overcharged us. This really put a damper on the trip for us

Reviewed Oct 2016

review from
10.0

Wonderful stay!

Pros: With the concert and tigers game the hotel was booked solid. The staff was amazing! Great stay! They all did great job of managing so many guests in house.

Cons: Everything and Every staff member was great!

Reviewed Aug 2015

review from
8.8

Location

Pros: Hotel is located in GM complex and has a wide option of eateries and retail shops.

Reviewed Aug 2016

review from

7.1

Great Hotel with a terrible staff.

Pros: The hotel was clean in expected Marriott style. Great location. Rooms were a good size with nice amenities.

Cons: The staff was absolutely terrible. From the person who checked in my party inccorectly to the night manager at the front desk who treated us terribly. The check out process was an absolute mess, mainly due to the unprofessional empliyee the front desk. The service from the front desk staff will be the reason I never stay at this hotel again.

Reviewed Apr 2017

review from
7.7

Great location, but poor handling of busy weekend

Pros: The location of the Marriott in the Renaissance Center is great for seeing Downtown Detroit. It's near the river, which provides some awesome and beautiful views. I liked the tall ceilings and floor-to-ceiling windows as well.

Cons: I came with friends for Movement and the hotel was packed to the gills. There was also a volleyball tournament going on the same week, so the hotel was out of extra beds. Our room didn't even have a fridge, which was absolutely ludicrous. We had to buy a temporary cooler for our food and drink. Other than that, it was a pretty nice stay despite the hotel being low on supplies. But they should be prepared for such rushes if they know ahead of time how busy it will be.

Reviewed May 2015

review from
8.0

Great location

Pros: Room was clean and had a river view.

Reviewed Sep 2016

review from

2.8

Second miserable experience!

Pros: Location from Ford Field was decent

Cons: Dirty room, no kid friendly restaurant, short on beds (wrong room) oversold, check in for two hours (long lines) slow valet, no room service available, asked 6 times until roll away beds were delivered since we only had 1 bed to 4 people.

Reviewed Jun 2015

review from
2.0

Pros: Wouldn't know, didn't get to use the rooms.

Cons: Booked the rooms for a group gathering downtown. Several people came from out of state. The room was booked far in advance. We showed up, only to be told that they double booked the room and we were bumped. They had double booked so many people that day and displaced them to other downtown hotels that the nearest accommodation was more than a half hour away. Single handedly ruined a get together we had been anticipating for more than 6 months. Told us this with smiles and jokes like it wasn't a big deal. Oh, the rooms on the other side of the state were free though, so that totally makes up for it, right? (It didn't)

Reviewed Jul 2017

review from
6.0

Nice but overpriced

Pros: The bed was comfortable but the bathroom was like that of a $100 per night hotel.

Cons: Valet service was very slow. Room service was slow. Food delivered to the hotel had to be picked up in the lobby. This is a nice hotel, but for the price paid I expected it to be much nicer. It certainly was not the getaway that we were expecting.

Reviewed Aug 2016

review from
6.5

It was just ok

Pros: Nice View Easy Parking

Cons: No Wifi No Breakfast Slow Check-in but it was a very busy weekend. Loud outside room

Reviewed Jun 2016

review from
5.1

Pros: Location was great. Near several large venues.

Cons: Hotel ran out of pillows, roll-away beds and linens! (oversold!) Asked for sheets three times!! Spent an hour in line to check in & elevators were a nightmare. Not good for late night food options other than pizza delivery. A hotel this large should be equipped to handle its guests! Very disappointed!

Reviewed Aug 2015

review from
5.1

Cons: Couldn't get checked in to the hotel until over five hours after their check in time.

Reviewed Jun 2015

review from

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