Overview
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Hotel Casa San Rafael

Bolívar 5-05 y Mariano Cueva, Cuenca, Ecuador
+593 7282 3920

RM 198+

Hotel Casa San Rafael - Cuenca - Building Provided by Hotels.com
Hotel Casa San Rafael - Cuenca - Bedroom Provided by Hotels.com Hotel Casa San Rafael - Cuenca - Bathroom Provided by Hotels.com

Overall guest ratings

9.1/10 Excellent
Based on 283 reviews

Review highlights

  • 9.6
  • 9.4
  • 9.2
  • 5.3

Good to know

  • Clean rooms
  • Friendly service
  • Stylish hotel

Nearby

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    About

    A great choice for a stay in Cuenca, Hotel Casa San Rafael is just 1.6 mi (2.6 km) from the airport. Free perks include WiFi and English breakfast daily between 7:30 AM and 10:00 AM. Nice touches like rainfall showerheads and down comforters are offered up in all rooms, along with LCD TVs and room service.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Room service
    • No smoking
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Laundry facilities
    • Pets not allowed
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    Reviews

    Guest reviews

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    • Couples
    • Families
    • Business
    • Solo
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    Overall rating

    9.1 Excellent
    Based on 284 reviews
    • 9.6 "Perfectly clean."
      9.4 "94% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 9.2 "Food is to die for."
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Breakfast is good."
    • 5.3 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
    • 3.8 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      2.6 "74% said rooms were small."
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    Overall rating

    9.2 Excellent
    Based on 201 reviews
    • 9.3 "Terrific location."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 9.0 "Food is to die for."
    • 8.8 "Breakfast is good."
    • 7.9 "High value."
    • 5.4 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      5.3 "Beds were acceptable for 53%."
    • 3.9 "Not very comfortable."
      2.6 "74% said rooms were small."
      4.4 "56% thought it was too noisy."
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    Overall rating

    9.0 Excellent
    Based on 39 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 8.9 "Breakfast is good."
    • 5.1 "Rooms are ok."
    • 3.7 "Not very comfortable."

    Overall rating

    9.0 Excellent
    Based on 42 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 8.5 "Breakfast is good."
    • 5.5 "Rooms are ok."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Stylish hotel"
    data provided by TrustYou
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