Overview

Crowne Plaza Chester
Top City Hotel

Trinity Street, Chester, CH1 2BD, United Kingdom
+44 124 489 9988

RM 497+

Overall guest ratings

8.9/10 Excellent
Based on 3,100 reviews

Review highlights

  • 9.3
  • 8.5
  • 8.4
  • 6.0

Good to know

  • Nice building
  • Great reception
  • Friendly service

Nearby

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    About

    A modern hotel with spa and pool in Chester's historic city centre Crowne Plaza® Chester hotel is located in the historic city centre, near Chester Cathedral and Grosvenor Museum. It is a 40-minute drive from Manchester and Liverpool airports, and less than 20 minutes' walk from Chester railway station. The hotel offers secure parking for low daily rates. There's also a bus station right outside and friendly staff can help with travel arrangements. Business guests are only seven minutes by car from Chester Business Park, and the hotel makes a great events venue with free WiFi throughout. A whole floor is dedicated to 11 meeting rooms and the Conference Café, where colleagues can take a break with coffee and cappuccino. The theatre-style King Suite hosts elegant conferences for up to 600 people. You can work out in our Fitness Centre and wind down in the heated pool and spa. At Stables Bar and Grill Restaurant, you can enjoy a beer and tuck into wild boar burgers while gazing out over the Welsh hills. The adjoining lounge is a relaxing spot for after-work drinks and tasty stone-baked pizzas.  It's a short stroll from the hotel to the historic sights of Chester Castle, Chester Cathedral, the Roman-built city walls, and the Eastgate with its landmark clock. Families on weekend breaks are less than 10 minutes' drive from Chester Zoo, home to 400 colourful species.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Child pool
    • Cable or satellite TV
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    Based on 3,100 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      9.3 "93% were happy with the room service."
    • 8.5 "Breakfast is good."
    • 8.4 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.6 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.0 "Vibe was decent."
      5.1 "51% considered the lobby entrance to be so-so."
    • 6.0 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.9 "Only 69% said rooms were clean enough."
      6.7 "67% said the view was so-so."
      5.0 "For only 50%, the tv was ok."
      6.7 "67% thought the minibar was ok."
    • 5.3 "Average value."
      5.2 "Breakfast prices were ok, according to 52%."
      5.0 "The price was ok for 50%."
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    Overall rating

    8.9 Excellent
    Based on 2,604 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.7 "97% were happy with the room service."
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
      9.6 "96% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Breakfast is good."
    • 7.8 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.5 "Vibe was decent."
      5.1 "51% considered the lobby entrance to be so-so."
    • 6.0 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      5.8 "For only 58%, the noise level was all right."
    • 5.9 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      7.0 "70% said rooms were clean."
      7.0 "70% thought the view was good."
    • 5.8 "Average value."
      5.2 "Breakfast prices were ok, according to 52%."
      5.0 "The price was ok for 50%."
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    Overall rating

    9.0 Excellent
    Based on 403 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 8.3 "Breakfast is good."
    • 8.1 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
    • 7.3 "Good pool."
    • 6.4 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.9 "Only 69% said rooms were clean enough."
    • 6.0 "Vibe was decent."
    • 5.0 "Average value."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 93 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.7 "Breakfast is good."
    • 8.2 "Location is great."
    • 5.8 "Rooms are ok."
    • 5.4 "Average value."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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