Overview

Crown Paradise Club Hotel

Boulevard Kukulcan Km 18.5, 77500 Cancun, QR, Mexico
+52 998 848 9000

RM 840+

Overall guest ratings

8.0/10 Good
Based on 1,414 reviews

Review highlights

  • 8.8
  • 8.4
  • 5.5
  • 5.1

Good to know

  • Friendly service
  • Recreation staff is nice

Nearby

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    About

    Situated along the less crowded southern Cancún Hotel Zone and overlooking the sparkling Caribbean Sea, the beachfront Crown Paradise Club Cancun is 15 minutes from the Cancún International Airport.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Hot tub
    • Child-friendly
    • Concierge service
    • Laundry service
    • Child pool
    • Indoor pool
    • Sauna
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,414 reviews
    • 8.8 "Breakfast is good."
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.4 "94% said the recreation staff was great."
      7.9 "79% thought the service was very professional."
      9.7 "Excellent childcare, thought 97%."
      9.0 "90% said the concierge service was amazing."
      8.0 "80% were happy with the room service."
    • 8.0 "Location is great."
      9.4 "94% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
      8.2 "82% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      7.5 "City centre within easy reach, said 75%."
    • 6.6 "Food is average."
      5.4 "Only 54% were satisfied with the menu."
      5.2 "52% thought the snacks were adequate."
      5.0 "50% thought the dining experience was appropriate."
      6.5 "Desserts were ok, said 65%."
      5.4 "Only 54% thought the fish/seafood dishes were good."
    • 6.1 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 5.5 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 5.1 "Internet is average."
      5.6 "56% thought it was adequately priced."
    • 5.0 "Average comfort."
    • 4.4 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
      4.5 "For 55%, the lobby entrance was sub-standard."
      4.1 "59% criticized the plain hotel."
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    Overall rating

    7.6 Good
    Based on 452 reviews
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.3 "83% found the restaurant service to be one of the best."
    • 7.8 "Good location."
    • 7.7 "High value."
    • 6.5 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
      5.3 "53% thought the snacks were adequate."
    • 6.2 "Average cleanliness."
      7.0 "70% thought it was clean."
    • 6.1 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.9 "Rooms are ok."
    • 5.0 "Internet is average."
      4.5 "55% said the wifi quality was bad."
    • 4.8 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
    • 4.8 "Vibe wasn't good."
      4.8 "For 52%, the lobby entrance was sub-standard."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 947 reviews
    • 8.9 "Breakfast is good."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.3 "93% said the recreation staff was great."
      9.6 "Excellent childcare, thought 96%."
      7.7 "77% thought the service was very professional."
    • 7.8 "Good location."
      10.0 "Good access to the airport, said 100%."
      8.5 "85% liked the proximity to sightseeing."
    • 6.6 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.4 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 4.8 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 4.7 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.5 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      1.9 "81% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      3.9 "61% found problems with the furniture."
    • 4.1 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 14 reviews
    • 8.4 "Great service."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Recreation staff is nice"
    data provided by TrustYou

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