Overview

ibis Birmingham New Street Station
Top Business Hotel

Ladywell walk, Birmingham, B5 4ST, United Kingdom
+44 121 622 6010

RM 247+

Overall guest ratings

8.0/10 Good
Based on 3,230 reviews

Review highlights

  • 8.9
  • 8.8
  • 6.8
  • 6.7

Good to know

  • Comfortable beds
  • Clean rooms

Nearby

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    About

    Ibis Birmingham Centre New Street hotel is located within the lively Arcadian Centre in Birmingham's Chinese Quarter, 5 minutes' walk from New Street Station, 2 minutes from Bullring Shopping Centre and directly next to the Hippodrome Theatre. There is convenient public transport access to NEC and very easy acess to ICC. All 159 bedrooms offer air cooling, freeview TV and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Laundry facilities
    • Air-conditioned
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 3,230 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.5 "Hotel security was great, thought 75%."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.8 "Bar is amazing."
    • 8.7 "Location is great."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      8.0 "Near to public transport, according to 80%."
    • 7.4 "Internet works."
      10.0 "100% thought it was a great value."
    • 7.3 "Good breakfast."
    • 6.8 "Average amenities."
      7.0 "70% thought the building was wonderful."
    • 6.7 "Average value."
    • 5.0 "Rooms are ok."
      5.1 "Only 51% thought the shower was ok."
      5.8 "Cleanliness of the bathroom was average, said 58%."
      5.0 "For only 50%, the tv was ok."
    • 3.7 "Not very comfortable."
      2.4 "76% thought it was too noisy."
      1.0 "90% said rooms were small."
      0.3 "97% criticized the small bathroom."
      3.6 "Air conditioning was criticized by 64%."
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    Overall rating

    8.2 Excellent
    Based on 1,679 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.0 "Hotel security was great, thought 80%."
    • 8.9 "Bar is amazing."
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.5 "Good breakfast."
    • 7.2 "Internet works."
    • 6.3 "Average value."
    • 5.6 "Rooms are ok."
      5.4 "Only 54% thought the shower was ok."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 4.2 "Not very comfortable."
      2.9 "71% thought it was too noisy."
      0.8 "92% said rooms were small."
      0.2 "98% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
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    Overall rating

    8.2 Excellent
    Based on 387 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 7.5 "Internet works."
    • 7.4 "Good breakfast."
    • 7.0 "Good amenities."
    • 5.1 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 3.6 "Not very comfortable."
      1.0 "90% said rooms were small."
      2.7 "73% thought it was too noisy."
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    Overall rating

    7.0 Good
    Based on 96 reviews
    • 8.8 "Location is great."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.1 "High value."
    • 4.4 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      1.1 "89% said rooms were small."
    • 3.3 "Not very comfortable."
      2.1 "79% thought it was too noisy."
      1.1 "89% said rooms were small."

    Overall rating

    7.9 Good
    Based on 1,065 reviews
    • 8.8 "Bar is amazing."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.1 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.2 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.2 "Average value."
    • 6.1 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.2 "Only 52% thought the shower was ok."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 4.1 "Not very comfortable."
      2.3 "77% thought it was too noisy."
      1.4 "86% said rooms were small."
      0.2 "98% criticized the small bathroom."
      3.7 "Air conditioning was criticized by 63%."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    data provided by TrustYou

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