Overview

Hotel Metropole

Zeughausgasse 26, 3000 Berne, Bern, Switzerland
+41 31 329 94 94

RM 389+

Overall guest ratings

7.1/10 Good
Based on 1,151 reviews

Review highlights

  • 9.4
  • 7.8
  • 4.9
  • 4.6

Nearby

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    About

    Hotel Metropole offers a fantastic location, putting you just a 5-minute walk from Bundeshaus and Bern Art Museum. Free perks include buffet breakfast and WiFi. Also, Clock Tower and Berner Munster are within just a 10-minute walk.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Concierge service
    • Internet
    • Laundry service
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    Based on 1,151 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "90% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "Good service."
      10.0 "100% found the restaurant service to be one of the best."
    • 6.4 "Breakfast is mediocre."
    • 6.4 "Internet is average."
    • 5.0 "Food is average."
    • 4.9 "Not very clean."
      4.9 "51% said rooms were dirty."
      2.6 "74% said the bathroom was dirty."
      4.3 "57% thought it was rather dirty."
    • 4.6 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
      3.2 "Air conditioning was criticized by 68%."
    • 3.8 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      4.9 "51% said rooms were dirty."
      0.3 "For 97%, the rooms looked old."
      1.6 "84% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
      2.3 "77% had problems with the shower."
      3.2 "Air conditioning was criticized by 68%."
      2.6 "74% said the bathroom was dirty."
      3.4 "66% were disappointed with the minibar."
    • 2.3 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      2.0 "80% didn't like the architecture."
    • 1.0 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
      3.0 "70% didn't like the unstylish hotel."
      0.0 "100% criticized the plain hotel."
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    Overall rating

    7.2 Good
    Based on 517 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.2 "92% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 7.7 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 5.6 "Internet is average."
    • 4.9 "Disappointing food."
    • 4.7 "Not very clean."
      4.7 "53% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
    • 4.3 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      3.1 "Air conditioning was criticized by 69%."
      3.1 "69% thought it was too noisy."
    • 3.1 "Awful rooms."
      1.9 "81% complained about the bathroom."
      0.2 "For 98%, the rooms looked old."
      4.7 "53% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      3.1 "Air conditioning was criticized by 69%."
      1.5 "85% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
      2.4 "76% said the bathroom was dirty."
      2.1 "79% had problems with the shower."
    • 2.3 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
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    Overall rating

    7.4 Good
    Based on 161 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.8 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 4.5 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 3.8 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      4.9 "51% didn't like the uncomfortable beds."
    • 1.3 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."

    Overall rating

    5.8 OK
    Based on 103 reviews
    • 9.5 "Terrific location."
    • 8.0 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 6.3 "Breakfast is mediocre."
    • 4.3 "Not very comfortable."
      3.1 "69% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
    • 3.4 "Rooms are not good."
      3.0 "Air conditioning was criticized by 70%."
      1.4 "86% thought they were poorly maintained."

    Overall rating

    7.0 Good
    Based on 368 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 5.0 "Average cleanliness."
    • 4.9 "Disappointing food."
    • 4.2 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
    • 3.6 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      0.3 "For 97%, the rooms looked old."
      1.7 "83% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."
      2.4 "76% had problems with the shower."
    • 2.3 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
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