Overview

Mercure Hotel Berlin City

Invalidenstrasse 38, 10115 Berlin, Berlin, Germany
+49 30 308 260

RM 339+

Overall guest ratings

8.3/10 Excellent
Based on 3,479 reviews

Review highlights

  • 9.6
  • 9.1
  • 8.7
  • 5.6

Good to know

  • Friendly service
  • Train station is close
  • Close to public transport

Nearby

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    About

    The 4-star Mercure Hotel Berlin City is centrally located and ideal for tourists or business travelers. All 246 ECARF-certified rooms are suitable for allergy sufferers and have A/C and free WIFI. We have 6 air-conditioned conference rooms with up-to-date technology for your events. Arrival: The main train station is just 0.6 miles (1 km) away. Tegel and Schönefeld airports are 5 miles (8 km) and 15.5 miles (25 km) away. It is 3.1 miles (5 km) from the A100 highway. The U-Bahn stops right at the hotel.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Babysitting or child care
    • Tennis
    • Laundry facilities
    • Cable or satellite TV
    • Internet (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 3,479 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      7.1 "Great parking, according to 71%."
      9.3 "93% liked the proximity to sightseeing."
      9.2 "City centre within easy reach, said 92%."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
      7.8 "78% found the restaurant service to be one of the best."
      8.8 "88% said the booking process went smoothly."
    • 8.7 "Breakfast is good."
    • 7.7 "Good cleanliness."
      7.3 "73% said rooms were clean."
      8.4 "84% thought it was clean."
    • 6.0 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.4 "For 54%, maintenance was acceptable."
      6.3 "For only 63%, the tv was ok."
    • 5.6 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 4.5 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 2,226 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      9.6 "Easily accessible by car, said 96%."
      9.2 "City centre within easy reach, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 8.6 "Breakfast is good."
    • 5.6 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.2 "For 52%, maintenance was acceptable."
    • 5.0 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 4.6 "Internet is poor."
      3.9 "61% said the wifi quality was bad."

    Overall rating

    8.5 Excellent
    Based on 278 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      7.2 "Great parking, according to 72%."
      9.9 "99% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 7.6 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 6.1 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.3 "For 53%, maintenance was acceptable."
    • 5.8 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 4.5 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 278 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 5.3 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 4.8 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      2.8 "72% said rooms were small."
      4.9 "51% had problems with the shower."
      3.3 "67% were disappointed with the minibar."
    • 4.2 "Internet is poor."
      3.7 "63% said the wifi quality was bad."

    Overall rating

    8.2 Excellent
    Based on 695 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      7.3 "Great parking, according to 73%."
      9.5 "Easily accessible by car, said 95%."
      9.3 "City centre within easy reach, said 93%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 7.2 "Good bar."
    • 5.9 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 5.9 "Rooms are ok."
      7.0 "70% said rooms were clean."
      6.5 "Beds were acceptable for 65%."
      5.6 "For 56%, maintenance was acceptable."
    • 5.3 "Average value."
    • 4.4 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Train station is close"
    "Close to public transport"
    data provided by TrustYou

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