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Next door to Red Bar lounge is convenient - unique for Basel. Minimalist taken too far, little signage, confusing lift use has no instructions, reception staff continue talking to you when you are on the phone, mid afternoon cafe in lobby closes and you can not get a drink or food unless you move to L3, Opaque floor in bathroom impractical for a hotel as it looks unclean within moments of use.
The hotel staff was absolutely impeccable in the friendliness and professionalism.
The room and what was supplied and the staff Food in the hotel was expensive and the sauna area is small for the size of the hotel
proximity to destination lack of knowledge/information/effort to help from the reception staff on my destination (a couple of blocks away from the hotel!)
room comfort, design, spa facilities, view
Excellent quality - everything! Great design, style and comfort. best night's sleep I've had in ages. Nothing.
The hotel is near to business centers, and reachable by different public transportation. The room is very clean , and good wifi connection coverage. I didn't have time to check diffrent other hotel facilities. I will stay there next time inshalah. The price received from Booking.com is pretty less than other reservation web sites. the room is small.
We stayed at Ramada because/easy access to Tram, for Town and Riehen (Beyeler Museum) The staff is inefficient, high German is th language, No Swiss German no French and very poor English
Tram was too noisy during the night
the breakfast, the quiet position, the look out of my window
clean rooms, good beds noise from the tramway, parking system was not well explained
very comfortable and convenient Found the rooms were very hot!
good location on the tram line. breakfast is expensive.
Everything was ok
Location -> very easy to access some Novartis sites (Schoren and Klybeck) and also some central places in Basel (Claraplatz, marktplatz, etc) I would suggest a more healthy breakfast (more fruits and/or fresh juices)
Tea and Coffee facilities appreciated. Free access provided to excellent public transport system, from outside the front door. Quiet and comfortable. No airconditioning so the provided fan was valuable. Cannot comment on breakfast as the cost seemed excessive.
location Wireless internet in public areas was not free as it was in hotel information. Staff was not able to solve whas giving such information and why is right - promissed inform next day but did not.
The hotel was very clean, luxurius,close to the city centre.It also offers free transport in the city with all the public transportation as long as someone stays there. The breakfast should be inclouded in the price.
It is very central for Basel City and one of the few hotels that has a fitness centre.
Staff, cleanliness of room, facilities. The air-conditioning was not working well.
The Staff is very kind and helpful, the room was very comfortable and perfectly cleaned, the location is ideal to visit the city. It is a real 5 stars hotel. Nothing. (Maybe the breakfast is a bit too expensive. In fact we didn't have it)
Perfect service, friendly staff, excellent room and restaurant/bar
nice and clean rooms and the hospitality of the hotel i was not able to get my smooking room i asked forfurthermore, they told me that, they only have like three smooking rooms in the hotelwhich was a bit unconvieniant as this is was not clear in placing my reservation
the breakfast and the concierge i got a manicure and it was poor, they did not have appropirate seats, and no finger drying aparatus whihc is standard... also the room i was booked in really smelled like smoke and so the staff did change me immediately.
restaurant was excellent! hotel staff were very complaisant!
No smoking inside facility
Good room. Free tram tickets were very useful. Staff very helpful No
nice staff, clean rooms very expensive car parking, no rates with breakfast included so in the end it is quite expensive per night if you have to pay 35.- per person for breakfast
Location cleanliness and modern feel
The staff was very helpful and friendly. The styling was not to my taste, I found the modern euro motif a little cold and sterile.
Very nice room, very quiet. The hotel is far from teh center, but the tram is near by.
Location and comfort of hotel. Suited our needs perfectly.
The staff at the front desk spoke very good English-very helpful! Also, we had a medical situation that required ice - lots of it - and they were good to give us as much as we needed. This was our first time in Europe, and we were unaware of the differences there. It is expensive and few free amenities, but I can't blame the hotel - just different expectations since we are used to US hotels. There was free internet and a few free English tv stations. No ice machines in the hall, etc, but it was obvious that people there had a different lifestyle, and this wasn't necessarily different for them.
The quality of service was excelle, very helpful. Location is a short tram journey from city centre.
From the time we arrived they made us feel special right down to the teddy bears for our children. The room was fantastic and very spacious and the hotel was handy to town via the No. 14 tram. We loved our stay and will definitely be back.
great place to stay only a few minutes from the centre of Basel and from the euroairport no fridge in the room
Good location and very helpful and friendly staff - would definitly stay again
Very comfortable apartment room, great for travelling with young children. Also great location close to everything.
The convience of walking distance to interesting places and having a kitchen no complaints
The apartments were new and clean with all you could want. We thought we were getting a 2 bedroom apartment for 4 of us when it was the same as the one bedroom with 2 people on a pull out bed on the sofa. It definitly wasn't big enough for the 4 of us.
The amenities were excellent and the location was ideal for the Messe where we were attending an exhibition. Everything was so convenient.Staff were friendly and helpful. Particularly like the free WIFI facility. Could find no fault with the Adagio and would definitely stay here again.
Fantastic In longer stays, the hotel must provide just a single room cleanliness.
The room is big, clean with modern and new furnishing. The kitchen is fully equipped and functionally. Having free wireless Internet access in the room would make our stay a perfect one
Its like a home away from home
Convenient location and very clean.
Location, close to Congress Center, the staff was very helpfull, convinience of the apartment price of breakfast, no wi-fi in the room
Staff was pretty kind and helpful. Hotel itself has very good (central) location, parking facility under the hotel was a big advantage at arrival and departure, but also if you go there by car. Kitchenette was well equipped. There was no dvd player in the room, this is just rather a comment. I think this could be a good small added value for families with kids who are visiting Basel as tourists.
Really handy for the trams, with a stop right outside No coffee facilities in room, wireless internet very intermittant (it didn't work for 24hrs of my stay)
The location. Close to city nter and well connected to public transport. This is an old hotel and the rooms are tatty. There were stains on the carpet chair and one had the feling of being in a dirty environment. The internet did not work and the bed was uncomfortable. The rate was outrageous for the acommodation provided and the breakfast was limited and of poor quality.
The only good thing is the location. The hotel is worse than many of youth hostels i have ever been. Dirty, Tiny room and unconfortable. The parking lot smell rubish and the access from there to the reception seemed a horror movie. The forniture od the room could have been an old kitkchen cupboard ... awsome...Really dissapointing.
Nice location. Well affordable price. Friendly staff. WIFI is free but slow. And I could not get on to the Internet on the first day.
having a garege location in the heart of the city is very nice
It was a small, but cosy hotel. Since it is very new it looks very modern. The room was quite big, even without the balcony. The employees were very friendly. The breakfast was simple, but o.k. The internet is wired on the rooms, but a long cable has been provided. I enjoyed the bath.
it was very convenient and comfortable staff were helpful and friendly the breakfast was limited I look for yoghurt and fresh fruit
Very friendly staff who spoke perfect English. Good location as tram stops right outside.
location no parking for car
Hotel in a very good central location just a few steps away from the tram stop. Staff very helpful. Comfortable room which show signs of age. very poor breakfast
Staff was very kind and helpful
Kindlness of staff The single room is very small
location,cleanliness,price. majority of staff (Swiss people) dont speak any english
The friendliness of the staff!
Great location, a few steps from the tram stop. Hotel staff was very helpful. Breakfast was good and the dinner at the restaurant was delicious. The heater in my room didn't work. After a certain hour the reception is closed and I couldn't change the room.
Hotel are located near the conference may be 2-3 minutes walk. The hotel stuff are kindly, very nice, and helpful. no internet connection
Good basic hotel, very clean with helpful staff. Hotel is in good location with easy access to centre of town via tram. Hotel had everything we could expect for the price
Other than a few hangers, the only storage is the window ledge. Bathroom is very small. Bring your own shampoo.
comfortable beds no free parking
Friendly staff, room clean and modern, position. The heaters were off and it was a bit cold in the room at night.
The hotel is just a couple of tram stops, or walking distance from the main center of the city. The interiors are very neutral giving the hotel a touch of design feeling.
The price of the room was very cheap by Basel prices. The room was clean and the staff were helpful. If your room faces the main road the trams are quite noisy.
Clean. 1. Not allow check-in earlier than 3pm, have to pay CHF5 to put backpack or luggage in a locker behind the reception room. 2. Bath room size is 6' x 2.5', it has shower floor shared with the sink and toilet, so after shower, whole bath room floor is wet. 2. Bed room only has bed - no chair, no table, no cup, no place to put luggage. Has TV but need to pay.
perfect location,clean,easy to reach everywhere
Great small hotel. Very close to the tram line so getting around was very easy, and the hotel supplied a card allowing us to ride the tram for free. Very accommodating staff. OK, so the shower was a little small.
the buffet breakfast; clean room; free internet; free mobility card enable us to travel for free by public transportation; free mineral water in the room no, everything is good
value for money comfort and cleanliness No
Friendly helpful staff. great that a travelcard was included in the stay,lovely spacious room THE pillow on the bed...very saggy
I stayed in economy single. In summary, comfortable enough and reasonable. Small, but comfortable bed. Small, but enough space to open my suit case. No shampoo, but body soup, one towel, clean bathroom. No attractive things around the hotel, but quiet enough. Wired network was ok. Free breakfast include coffee, milk, orange juice, three kinds of bread, three kinds of cheese, two hams, and jams and butter. No wifi (wireless). Hotel staff said they DON'T have any.
Location; large spacious room; price Price of parking in advance would be helpful.
Very good location right next to the congress centre with reasonable price. Short walking distance to old town and/or frequent trams to there. You get free public transportation ticket for your stay. Free internet. No air condition, can be problem in summer months. Especially first floor rooms can suffer street noise if you have to keep window open.
not open on the weekends. Could not check in on Saturday and I was forced to stay in a sister hotel.
free internet, transport, and nice people. That was the simplest breakfast I ever had in a hotel.
+ close to the city + clean silent rooms + staff