Overview

Holiday Inn Augusta West I-20
Top Family Hotel

441 Park West, Augusta, GA 30813, United States
+1 706 396 4600

RM 490+

Overall guest ratings

8.2/10 Excellent
Based on 395 reviews

Review highlights

  • 9.8
  • 9.0
  • 7.0
  • 3.9

Good to know

  • Good restaurant service
  • Friendly service
  • Professional service
  • Fair breakfast prices

Nearby

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    About

    Stay at the Conveniently Located Augusta West Hotel Situated just off I-20 at exit 194, our Augusta hotel provides easy access to Augusta National Golf Course and Fort Gordon. Whether you're in town to relax or for business, our ideal location puts you in the center of all this great city has to offer. Business travelers enjoy our outstanding amenities, such as a complimentary full breakfast buffet, a 24-hour business center, free high-speed Internet access, copy and print services and a personal computer, as well as 1,855 square feet of versatile meeting space. In addition, we offer close proximity to John Deere, EZ Go, Serta Mattress, Georgia Iron Works, Club Car and other companies. For guests that just want to relax and enjoy area attractions, our hotel's location in Augusta, GA provides easy access to many wonderful leisure options, including sightseeing at the Augusta Riverwalk and catching a concert at the Augusta Amphitheater. You can also enjoy shopping at Augusta Mall or racing Go Karts at Adventure Crossing. When you're looking for hotels in Augusta, GA, consider staying at our property, which features choice amenities like a complimentary full breakfast buffet, an indoor heated swimming pool and an on-site fitness center. Kem's, our full-service restaurant, serves delicious American cuisine, and Kids Eat Free. Call today to enjoy all the perks the Holiday Inn® Augusta West I-20 Hotel provides!

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    InterContinental

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Cribs available
    • Laundry facilities
    • Bar/Lounge
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 395 reviews
    • 9.8 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
    • 9.0 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.8 "Great service."
      8.5 "85% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      7.3 "73% found the restaurant service to be one of the best."
    • 8.4 "Comfort level is high."
      8.6 "86% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
      7.5 "75% thought it was pleasantly quiet."
    • 8.3 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.0 "Nice rooms."
      6.3 "Only 63% thought the shower was ok."
      5.0 "For only 50%, the tv was ok."
    • 3.9 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 3.3 "Internet is poor."
      1.1 "89% said the wifi quality was bad."
    • 3.0 "Bar is disappointing."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      3.0 "For 70%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
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    Overall rating

    8.5 Excellent
    Based on 118 reviews
    • 9.8 "Terrific location."
    • 9.0 "World class service."
      8.7 "87% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.6 "Breakfast is good."
    • 8.4 "Comfort level is high."
      8.6 "86% said the beds were comfortable."
    • 7.0 "Nice rooms."
      8.6 "86% said the beds were comfortable."
      7.2 "72% said rooms were clean."
    • 6.4 "Average cleanliness."
      5.7 "57% thought the cleanliness of the hotel was average."

    Overall rating

    8.4 Excellent
    Based on 237 reviews
    • 9.7 "Terrific location."
    • 8.7 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 8.4 "Comfort level is high."
      8.7 "87% said the beds were comfortable."
    • 8.3 "Breakfast is good."
    • 8.0 "Pool is good."
    • 7.0 "Nice rooms."
    • 6.7 "Average cleanliness."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
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    Overall rating

    8.1 Excellent
    Based on 11 reviews
    • 8.7 "Great service."
    • 6.9 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 27 reviews
    • 8.5 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 8.0 "Comfort level is high."
    • 6.8 "Rooms are ok."
    • 6.8 "Average cleanliness."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Good restaurant service"
    "Friendly service"
    "Professional service"
    "Fair breakfast prices"
    data provided by TrustYou

    Recent reviews

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    staff was friendly
    restaurant staff
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    augusta
    hotel was clean
    breakfast buffet was great
    pool and whirlpool
    hot breakfast
    grits and eggs
    area rugs
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    recent months
    breakfast buffet complete
    old candy
    awaken loud
    indoor pool
    convenient to the interstate
    professional staff stay

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