Overview

Holiday Inn Augusta West I-20
Top Family Hotel

441 Park West, Augusta, GA 30813, United States
+1 706 396 4600

RM 460+

Overall guest ratings

8.2/10 Excellent
Based on 390 reviews

Review highlights

  • 9.8
  • 9.2
  • 6.9
  • 4.0

Good to know

  • Clean rooms
  • Friendly service
  • Professional service

Nearby

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    About

    Stay at the Conveniently Located Augusta West Hotel Situated just off I-20 at exit 194, our Augusta hotel provides easy access to Augusta National Golf Course and Fort Gordon. Whether you're in town to relax or for business, our ideal location puts you in the center of all this great city has to offer. Business travelers enjoy our outstanding amenities, such as a complimentary full breakfast buffet, a 24-hour business center, free high-speed Internet access, copy and print services and a personal computer, as well as 1,855 square feet of versatile meeting space. In addition, we offer close proximity to John Deere, EZ Go, Serta Mattress, Georgia Iron Works, Club Car and other companies. For guests that just want to relax and enjoy area attractions, our hotel's location in Augusta, GA provides easy access to many wonderful leisure options, including sightseeing at the Augusta Riverwalk and catching a concert at the Augusta Amphitheater. You can also enjoy shopping at Augusta Mall or racing Go Karts at Adventure Crossing. When you're looking for hotels in Augusta, GA, consider staying at our property, which features choice amenities like a complimentary full breakfast buffet, an indoor heated swimming pool and an on-site fitness center. Kem's, our full-service restaurant, serves delicious American cuisine, and Kids Eat Free. Call today to enjoy all the perks the Holiday Inn® Augusta West I-20 Hotel provides!

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    InterContinental

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Cribs available
    • Laundry facilities
    • Bar/Lounge
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 390 reviews
    • 9.8 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
    • 9.2 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.5 "Great service."
      8.5 "85% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.2 "Comfort level is high."
      8.0 "80% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
    • 7.7 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.9 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      5.0 "For only 50%, the tv was ok."
    • 4.0 "Vibe wasn't good."
      2.7 "For 73%, the lobby entrance was sub-standard."
      1.5 "85% criticized the unstylish hotel."
    • 3.6 "Internet is poor."
      1.3 "87% said the wifi quality was bad."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      2.7 "For 73%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
    • 3.0 "Bar is disappointing."
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    Overall rating

    8.5 Excellent
    Based on 117 reviews
    • 9.8 "Terrific location."
    • 8.9 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 8.2 "Comfort level is high."
      8.1 "81% said the beds were comfortable."
    • 6.9 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 6.4 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."

    Overall rating

    8.4 Excellent
    Based on 222 reviews
    • 9.7 "Terrific location."
    • 9.2 "Excellent value."
    • 8.5 "Comfort level is high."
      8.3 "83% said the beds were comfortable."
    • 8.4 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 7.9 "Good pool."
    • 6.8 "Average cleanliness."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 5.4 "Sufficient wellness & sports facilities."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
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    Overall rating

    8.1 Excellent
    Based on 19 reviews
    • 8.2 "Great service."
    • 6.7 "Rooms are ok."

    Overall rating

    8.0 Good
    Based on 31 reviews
    • 8.3 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 7.8 "High comfort."
    • 6.9 "Average cleanliness."
    • 6.8 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Professional service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    rooms
    staff was friendly
    friendly staff
    hotel was clean
    augusta
    great location
    restaurant staff
    good breakfast
    free breakfast
    pool and whirlpool
    drivers license
    priceline reservation
    hot tub
    kitchen staff were friendly
    tub was a nice
    toilet seat cover

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