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Holiday Inn Augusta West I-20
Top Family Hotel

441 Park West, Augusta, GA 30813, United States
+1 706 396 4600

RM 495+

Overall guest ratings

8.0/10 Good
Based on 433 reviews

Review highlights

  • 9.5
  • 8.7
  • 6.3
  • 3.4

Good to know

  • Good restaurant service
  • Friendly service
  • Professional service

Nearby

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    About

    Stay at the Conveniently Located Augusta West Hotel Situated just off I-20 at exit 194, our Augusta hotel provides easy access to Augusta National Golf Course and Fort Gordon. Whether you're in town to relax or for business, our ideal location puts you in the center of all this great city has to offer. Business travelers enjoy our outstanding amenities, such as a complimentary full breakfast buffet, a 24-hour business center, free high-speed Internet access, copy and print services and a personal computer, as well as 1,855 square feet of versatile meeting space. In addition, we offer close proximity to John Deere, EZ Go, Serta Mattress, Georgia Iron Works, Club Car and other companies. For guests that just want to relax and enjoy area attractions, our hotel's location in Augusta, GA provides easy access to many wonderful leisure options, including sightseeing at the Augusta Riverwalk and catching a concert at the Augusta Amphitheater. You can also enjoy shopping at Augusta Mall or racing Go Karts at Adventure Crossing. When you're looking for hotels in Augusta, GA, consider staying at our property, which features choice amenities like a complimentary full breakfast buffet, an indoor heated swimming pool and an on-site fitness center. Kem's, our full-service restaurant, serves delicious American cuisine, and Kids Eat Free. Call today to enjoy all the perks the Holiday Inn® Augusta West I-20 Hotel provides!

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    InterContinental

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Cribs available
    • Laundry facilities
    • Bar/Lounge
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 433 reviews
    • 9.5 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
    • 8.7 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      7.6 "76% found the restaurant service to be one of the best."
      9.5 "95% thought the service was very professional."
    • 8.5 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.2 "Comfort level is high."
      8.6 "86% said the beds were comfortable."
      8.3 "83% thought rooms were spacious."
    • 6.4 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 6.3 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 3.4 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      1.9 "For 81%, the lobby entrance was sub-standard."
    • 3.1 "Bar is disappointing."
    • 2.7 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.9 "For 81%, the lobby entrance was sub-standard."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 108 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
      8.9 "89% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 8.6 "Breakfast is good."
    • 8.3 "Comfort level is high."
      8.6 "86% said the beds were comfortable."
    • 6.5 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 5.8 "Pool is mediocre."

    Overall rating

    8.2 Excellent
    Based on 251 reviews
    • 9.4 "Terrific location."
    • 8.7 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 8.2 "Comfort level is high."
      8.8 "88% said the beds were comfortable."
    • 6.7 "Pool is mediocre."
    • 6.5 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 6.4 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 4.8 "Wellness & sports facilities were not very nice."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
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    Overall rating

    8.1 Excellent
    Based on 21 reviews
    • 8.8 "Great service."
    • 6.0 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 51 reviews
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.6 "High comfort."
      8.0 "80% said the beds were comfortable."
    • 6.5 "Average cleanliness."
    • 6.0 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Good restaurant service"
    "Friendly service"
    "Professional service"
    data provided by TrustYou

    Recent reviews

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    staff was friendly
    restaurant staff
    great staff
    augusta
    hotel was clean
    breakfast buffet was great
    pool and whirlpool
    hot breakfast
    grits and eggs
    area rugs
    choose the holiday inn
    license credit card
    recent months
    breakfast buffet complete
    old candy
    awaken loud
    indoor pool
    convenient to the interstate
    professional staff stay

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