Overview

Duman
Best Comfort

2 A Korgalzhinsky Highway, Astana 10000, Kazakhstan
+7 717 279 1500

RM 335+

Overall guest ratings

8.4/10 Excellent
Based on 1,045 reviews

Review highlights

  • 9.1
  • 9.0
  • 8.1
  • 6.4

Good to know

  • Spacious rooms
  • Great view
  • Professional service

Nearby

    show all

    About

    When visiting Astana, Duman is a great choice to consider. Guests can indulge in mani/pedis and enjoy Eastern European cuisine at Tomiris, which is open for breakfast, lunch, and dinner. 2 bars/lounges and an indoor pool are other highlights at this upscale hotel, and rooms offer 24-hour room service and plasma TVs.

    Less show all
    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Game room
    • Pets not allowed
    • Indoor tennis
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 1,045 reviews
    • 9.1 "Terrific location."
      7.3 "73% liked the proximity to shopping."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      9.6 "96% said the reception staff was great."
    • 8.1 "Good value."
      10.0 "100% thought it was a great value."
    • 8.0 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      7.9 "79% said the beds were comfortable."
    • 7.3 "Good breakfast."
    • 6.4 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.2 "For only 52%, the bathroom was ok."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 5.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.0 "Cleanliness of the bathroom was average, said 60%."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 4.7 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 94 reviews
    • 9.2 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 7.8 "High comfort."
    • 7.2 "Good breakfast."
    • 6.3 "Rooms are ok."
    • 6.1 "Food is average."

    Overall rating

    8.4 Excellent
    Based on 31 reviews
    • 9.1 "World class service."
    • 7.7 "High comfort."
    • 7.5 "Good breakfast."
    • 6.2 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 919 reviews
    • 9.1 "Terrific location."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      9.7 "97% said the reception staff was great."
    • 8.4 "Good value."
    • 7.7 "High comfort."
      9.4 "94% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
    • 7.5 "Good breakfast."
    • 6.2 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 6.0 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.8 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Spacious rooms"
    "Great view"
    "Professional service"
    data provided by TrustYou
    Photos
    Map

    Map