Overview
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Ritz Acapulco
Best Cleanliness

Costera Miguel Aleman NO. 159, 39670 Acapulco, GR, Mexico
+52 744 469 3500

RM 348+

Ritz Acapulco - Acapulco - Building Provided by Hotels.com
Ritz Acapulco - Acapulco - Bedroom Provided by Hotels.com Ritz Acapulco - Acapulco - Lobby Provided by Hotels.com

Overall guest ratings

8.4/10 Excellent
Based on 445 reviews

Review highlights

  • 9.7
  • 9.7
  • 6.7
  • 5.7

Good to know

  • Good restaurant service
  • Friendly atmosphere
  • Clean hotel facilities

Nearby

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    About

    At Ritz Acapulco Hotel de Playa All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 15-minute drive of La Quebrada Cliffs. The outdoor pool provides fun for everyone, and guests can also take advantage of a 24-hour fitness center and a sauna. Offering a beachfront location, Villalinda serves breakfast, lunch, and dinner. There's a poolside bar and a bar/lounge, and rooms at this all-inclusive resort offer balconies and sofa beds.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Child-friendly
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

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    • Business
    • Solo
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    Overall rating

    8.4 Excellent
    Based on 445 reviews
    • 9.7 "Perfectly clean."
      9.5 "95% thought it was clean."
      10.0 "100% said rooms were clean."
    • 9.7 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 9.4 "Incredible bar."
    • 9.3 "Excellent value."
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% found the restaurant service to be one of the best."
      9.1 "91% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 6.7 "Breakfast is mediocre."
    • 5.7 "Vibe was decent."
      5.5 "Only 55% thought, the hotel was luxurious."
    • 3.6 "Not very comfortable."
      0.4 "96% didn't like the uncomfortable beds."
    • 3.0 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    7.1 Good
    Based on 445 reviews
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 7.8 "Tasty food."
    • 6.7 "Rooms are ok."
    • 5.9 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 5.4 "Vibe was decent."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Good restaurant service"
    "Friendly atmosphere"
    "Clean hotel facilities"
    data provided by TrustYou
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