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Novum Hotel Cristall Wien

Franzensbrückenstraße 9, 1020 Vienna, Wien, Austria
+43 1216 8142

RM 107+

Overall guest ratings

7.1/10 Good
Based on 1,919 reviews

Review highlights

  • 9.1
  • 8.3
  • 4.8
  • 4.0

Nearby

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    About

    A stay at Novum Hotel Cristall Wien places you in the heart of Vienna, walking distance from Johann-Strauss-Museum and Riesenrad. This hotel is within close proximity of Wurstelprater and Vienna House of the Arts.

    Rooms

    Make yourself at home in one of the 55 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include express check-in, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Business centre
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
    • Internet
    • Concierge service
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    Based on 1,919 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      9.6 "96% thought it was easy to get to the train station."
      8.8 "City centre within easy reach, said 88%."
      10.0 "100% liked the proximity to shopping."
      7.3 "Good access to the airport, said 73%."
    • 8.3 "Breakfast is good."
    • 6.7 "Service is ok."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 4.8 "Not very comfortable."
      2.3 "77% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
      4.0 "60% criticized the small bathroom."
    • 4.0 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      0.7 "Air conditioning was criticized by 93%."
      1.9 "For 81%, the rooms looked old."
      2.8 "72% found problems with the furniture."
      0.0 "100% had problems with the shower."
      2.1 "79% thought the tv was sub-standard."
      0.4 "96% were disappointed with the minibar."
      2.1 "79% said the bathroom was dirty."
      4.0 "60% criticized the small bathroom."
    • 3.6 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.2 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      0.5 "95% thought the facilities needed updating."
      2.2 "78% didn't like the architecture."
    • 2.4 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      0.6 "94% criticized the plain hotel."
    View all review categories

    Overall rating

    7.2 Good
    Based on 882 reviews
    • 8.9 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% thought it was easy to get to the train station."
      8.9 "City centre within easy reach, said 89%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Breakfast is good."
    • 6.1 "Service is ok."
    • 5.2 "Average cleanliness."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 3.9 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      0.6 "Air conditioning was criticized by 94%."
      1.9 "For 81%, the rooms looked old."
      2.7 "73% found problems with the furniture."
      0.0 "100% had problems with the shower."
      0.3 "97% were disappointed with the minibar."
      2.2 "78% said the bathroom was dirty."
      4.0 "60% criticized the small bathroom."
    • 3.9 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.3 "Bad amenities."
      2.1 "79% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 2.5 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.9 Good
    Based on 422 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% thought it was easy to get to the train station."
      8.7 "City centre within easy reach, said 87%."
    • 8.3 "Breakfast is good."
    • 6.7 "Service is ok."
    • 5.0 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 4.9 "Not very clean."
      4.9 "51% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
    • 3.9 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.7 "Air conditioning was criticized by 93%."
      1.8 "For 82%, the rooms looked old."
      1.4 "86% thought they were poorly maintained."
      0.6 "94% were disappointed with the minibar."
      2.7 "73% found problems with the furniture."
      2.4 "76% said the bathroom was dirty."
    • 3.7 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 2.9 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
    • 2.2 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.4 Good
    Based on 38 reviews
    • 9.2 "Terrific location."
    • 8.7 "Good value."
    • 8.5 "Breakfast is good."
    • 6.9 "Service is ok."
    • 4.1 "Not very comfortable."
    • 3.5 "Rooms are not good."

    Overall rating

    7.0 Good
    Based on 575 reviews
    • 9.1 "Excellent value."
    • 8.9 "Location is great."
      10.0 "Near to public transport, according to 100%."
      8.5 "City centre within easy reach, said 85%."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "97% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 8.0 "Breakfast is good."
    • 6.8 "Service is ok."
      6.8 "Only 68% thought the service was professional."
    • 5.5 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.4 "Not very comfortable."
      2.1 "79% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
    • 4.0 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      3.1 "69% found problems with the furniture."
      0.2 "98% had problems with the shower."
      2.1 "For 79%, the rooms looked old."
      0.8 "Air conditioning was criticized by 92%."
      2.0 "80% thought the tv was sub-standard."
    • 3.3 "Bad amenities."
      2.2 "78% thought the building wasn't nice."
    • 3.1 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 2.4 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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