Overview

Grand Harbour Hotel

West Quay Road, Southampton, SO15 1AG, United Kingdom
+44 238 063 3033

RM 352+

Overall guest ratings

7.6/10 Good
Based on 3,115 reviews

Review highlights

  • 8.9
  • 6.3
  • 5.4
  • 5.1

Good to know

  • Friendly service

Nearby

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    About

    Grand Harbour Hotel puts you within a 10-minute drive of Southampton Maritime Museum and offers an airport shuttle (available 24 hours) for GBP 25.00 per vehicle. Guests can visit the spa to indulge in massages, body wraps, or body scrubs, and British cuisine is served at Boardwalk Restaurant, which is open for breakfast and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and plasma TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Air-conditioned
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 3,115 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 5.8 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.8 "Only 58% said rooms were clean enough."
      5.5 "Only 55% found the balcony ok."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
      5.9 "59% considered the lobby entrance to be so-so."
      5.9 "59% found the grounds not bad."
      5.0 "50% said the elevator was ok."
      6.5 "Sufficient business facilities, according to 65%."
    • 5.4 "Vibe was decent."
      5.1 "Only 51% thought, the hotel was stylish."
      5.9 "59% considered the lobby entrance to be so-so."
    • 5.1 "Internet is average."
    • 4.6 "Disappointing food."
      4.6 "54% did not like what was on the menu."
      3.6 "The price was too high for 64%."
      2.6 "For 74%, the dining experience was not enjoyable."
      4.5 "55% did not enjoy the desserts."
      4.2 "58% were unsatisified with the snacks."
      0.4 "Unclean dining area, according to 96%."
      2.4 "76% found the side dishes unedible."
      1.5 "85% said the pork dishes didn't taste good."
      3.9 "61% thought beef and steak dishes were not good."
    • 3.8 "Value below average."
      3.6 "The price was too high for 64%."
      4.1 "59% said the breakfast was too expensive."
      1.0 "90% said beverages were too expensive."
    • 3.1 "Bar is disappointing."
      2.8 "Bar service was unacceptable, according to 72%."
      4.5 "Alcoholic drinks were awful, according to 55%."
      1.0 "90% said beverages were too expensive."
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    Overall rating

    7.8 Good
    Based on 2,367 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Service is ok."
      5.2 "Only 52% thought the service was professional."
    • 6.0 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      5.9 "Only 59% said rooms were clean enough."
      5.5 "Only 55% found the balcony ok."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
      5.8 "58% considered the lobby entrance to be so-so."
      6.4 "64% found the grounds not bad."
    • 5.2 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.1 "Internet is average."
    • 4.0 "Disappointing food."
      4.0 "60% did not like what was on the menu."
      2.5 "For 75%, the dining experience was not enjoyable."
      3.1 "The price was too high for 69%."
      0.4 "Unclean dining area, according to 96%."
      4.4 "56% did not enjoy the desserts."
      3.2 "68% thought beef and steak dishes were not good."
      3.7 "63% were unsatisified with the snacks."
    • 3.2 "Terrible value."
      3.1 "The price was too high for 69%."
      4.1 "59% said the breakfast was too expensive."
      0.9 "91% said beverages were too expensive."
    • 2.7 "Bar is disappointing."
      2.3 "Bar service was unacceptable, according to 77%."
      4.6 "Alcoholic drinks were awful, according to 54%."
      0.9 "91% said beverages were too expensive."
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    Overall rating

    7.4 Good
    Based on 373 reviews
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
    • 6.2 "Breakfast is mediocre."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 6.0 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 5.9 "Vibe was decent."
      5.8 "Only 58% thought, the hotel was stylish."
    • 5.2 "Internet is average."
    • 4.5 "Pool is below average."
    • 4.0 "Disappointing food."
      4.2 "58% did not like what was on the menu."
      3.6 "The price was too high for 64%."
    • 3.8 "Value below average."
      3.6 "The price was too high for 64%."
    • 3.0 "Bar is disappointing."
      3.0 "Bar service was unacceptable, according to 70%."
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    Overall rating

    7.2 Good
    Based on 31 reviews
    • 6.3 "Service is ok."
    • 5.7 "Rooms are ok."
    • 5.0 "Food is average."

    Overall rating

    7.5 Good
    Based on 342 reviews
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 6.6 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 6.4 "Breakfast is mediocre."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.2 "Vibe was decent."
    • 5.1 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.5 "Only 55% said rooms were clean enough."
    • 4.8 "Not very clean."
      4.4 "56% thought it was rather dirty."
    • 4.8 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.6 "Value below average."
    • 3.1 "Bar is disappointing."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    data provided by TrustYou

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