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Grand Hotel Rotorua

1130 Pukuatua Street, Rotorua 3010, New Zealand
+64 7348 2086

RM 271+

Overall guest ratings

6.9/10 Good
Based on 617 reviews

Review highlights

  • 9.7
  • 9.2
  • 4.4
  • 4.0

Good to know

  • Great reception
  • Fair breakfast prices

Nearby

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    About

    With a stay at Grand Hotel Rotorua, you'll be centrally located in Rotorua, steps from Rotorua Night Market and Sir Howard Morrison Performing Arts Centre. This motel is within close proximity of Rotorua i-SITE Visitor Centre and Tamaki Maori Village.

    Rooms

    Make yourself at home in one of the 38 guestrooms featuring refrigerators. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Take advantage of the motel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Free parking
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Meeting/Banquet facilities
    • Room service
    • Free Internet
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    Based on 617 reviews
    • 9.7 "Terrific location."
    • 9.2 "Excellent value."
    • 8.4 "Great service."
    • 7.3 "Good breakfast."
    • 5.5 "Average cleanliness."
    • 4.4 "Internet is poor."
    • 4.0 "Disappointing food."
    • 2.0 "Bar is disappointing."
    • 1.6 "Horrible vibe."
    • 1.0 "Terrible amenities."
    View all review categories

    Overall rating

    6.8 Good
    Based on 320 reviews
    • 9.7 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Excellent value."
      8.6 "86% thought it was a great value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 7.2 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 5.7 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      0.1 "99% thought they were poorly maintained."
      3.7 "63% complained about the bathroom."
      0.7 "Air conditioning was criticized by 93%."
      3.5 "65% had problems with the shower."
    • 4.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.5 "Disappointing food."
    • 1.7 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      2.6 "Unfriendly atmosphere, according to 74%."
    • 1.0 "Terrible amenities."
      0.9 "91% thought the building wasn't nice."
    View all review categories

    Overall rating

    6.9 Good
    Based on 111 reviews
    • 9.7 "Terrific location."
    • 9.2 "Excellent value."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 6.1 "Average comfort."
    • 4.9 "Not very clean."
      1.5 "85% thought it was rather dirty."
    • 4.8 "Rooms are not good."
      0.1 "99% thought they were poorly maintained."
    • 1.5 "Horrible vibe."
    • 0.9 "Terrible amenities."
      0.8 "92% thought the building wasn't nice."
    View all review categories

    Overall rating

    7.4 Good
    Based on 185 reviews
    • 9.7 "Terrific location."
    • 9.4 "Excellent value."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 7.6 "Good breakfast."
    • 6.4 "Average comfort."
    • 5.5 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 4.9 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 1.3 "Horrible vibe."
    • 1.1 "Terrible amenities."
      1.0 "90% thought the building wasn't nice."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great reception"
    "Fair breakfast prices"
    data provided by TrustYou

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