Overview

Four Points by Sheraton Richmond

9901 Midlothian Turnpike, Richmond, VA 23235, United States
+1 804 323 1144

RM 425+

Overall guest ratings

7.7/10 Good
Based on 491 reviews

Review highlights

  • 9.5
  • 9.4
  • 5.3
  • 4.9

Good to know

  • Professional service

Nearby

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    About

    Where You Want to Be. In a fast-growing county in southeast Virginia, the Four Points by Sheraton Richmond is located among beautifully landscaped grounds, walking paths, and serene lakes. Despite our private setting, we are still conveniently situated just five minutes from two major shopping centers, 15 minutes from Richmond’s lively downtown, and about 20 miles from Richmond International Airport (RIC). This great location puts city attractions like the University of Richmond and the Fan District just outside our door. All in One Place. Starting with the warm atmosphere of our lobby, we always have your comfort in mind. Make a splash in our indoor/outdoor pool, spend time with family and feed the ducks at our scenic pond, and enjoy an energizing workout in our fitness center. Enjoy delicious meals and drinks in our restaurant and lounge. For meetings and events of all sizes, we offer nearly 8,000 square feet of function space, and a business center provides support services. Home away from Home. Our inviting guest rooms and suites have everything you need for a great stay. Warm earth tones create welcoming environments for business and leisure guests alike. Take care of work at a spacious desk with High Speed Internet Access, relax in front of a flat screen TV, and get a good night’s sleep in a Four Points signature bed.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Gift shop
    • Laundry service
    • Room service
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Laundry facilities
    • Meeting/Banquet facilities
    • Express check out
    • Free Internet
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 491 reviews
    • 9.5 "Incredible bar."
      10.0 "Lovely bar service, according to 100%."
    • 9.4 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      9.3 "93% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
    • 6.1 "Average value."
    • 6.1 "Internet is average."
    • 5.3 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      4.4 "56% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      4.2 "58% had problems with the shower."
      1.3 "Air conditioning was criticized by 87%."
      1.7 "83% found problems with the furniture."
      4.3 "57% said the bathroom was dirty."
      0.0 "100% thought the tv was sub-standard."
      3.8 "For 62%, the rooms looked old."
    • 4.8 "Not very comfortable."
      3.1 "69% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
    • 3.8 "Pool is below average."
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    Overall rating

    7.5 Good
    Based on 201 reviews
    • 9.2 "Terrific location."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 6.2 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.5 "Vibe was decent."
      5.0 "Only 50% thought, the hotel was modern."
    • 4.9 "Not very comfortable."
    • 4.8 "Rooms are not good."
      4.5 "55% complained about the bathroom."
      4.4 "56% had problems with the shower."
      0.9 "91% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."

    Overall rating

    8.0 Good
    Based on 171 reviews
    • 9.4 "Terrific location."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.3 "Average value."
    • 6.0 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      4.2 "58% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      4.2 "58% had problems with the shower."
    • 4.9 "Not very comfortable."
      3.1 "69% thought it was too noisy."

    Overall rating

    8.5 Excellent
    Based on 68 reviews
    • 8.5 "Great service."
    • 6.3 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.6 "Not very comfortable."
    • 4.5 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."

    Overall rating

    9.0 Excellent
    Based on 49 reviews
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.2 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.3 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    desk staff
    staff was friendly
    undergoing renovation
    star rating
    outdoor pool
    friendly staff
    great location
    room was clean and comfortable
    comfortable room
    lake view
    indoor and outdoor pool
    downtown richmond
    club lounge
    window sill
    nice place to stay
    water leaks

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