Overview

Hotel Riviera Caribe Maya

AV. 10 / Calle 30, Playa Del Carmen, Q. Roo, 77710 Playa del Carmen, QR, Mexico
+52 984 873 1193

RM 292+

Overall guest ratings

7.9/10 Good
Based on 322 reviews

Review highlights

  • 9.4
  • 9.0
  • 4.5
  • 4.0

Good to know

  • Great shopping

Nearby

    show all

    About

    Placing you within a 15-minute drive of El Camaleon Golf Club and Xcaret Eco Theme Park, Hotel Riviera Caribe Maya offers an airport shuttle (available on request) for MXN 1500 per vehicle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Rey David, which serves local cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor tennis courts, a fitness center, and a garden.

    Less More
    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Bicycle hire
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Outdoor tennis
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 322 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "City centre within easy reach, said 89%."
    • 9.0 "Excellent value."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 5.7 "Average cleanliness."
    • 4.5 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      2.7 "73% didn't like the uncomfortable beds."
      4.9 "51% said rooms were dirty."
      2.4 "76% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      2.5 "75% thought the tv was sub-standard."
      3.9 "Air conditioning was criticized by 61%."
      3.1 "69% had problems with the shower."
      0.0 "100% said the bathroom was dirty."
    • 4.0 "Internet is poor."
    • 3.6 "Breakfast is below average."
    • 2.7 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.6 Good
    Based on 257 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "Excellent value."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 5.4 "Average cleanliness."
    • 4.4 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      2.6 "74% didn't like the uncomfortable beds."
      2.6 "74% thought they were poorly maintained."
      4.4 "56% said rooms were dirty."
      3.7 "Air conditioning was criticized by 63%."
    • 3.8 "Breakfast is below average."
    • 3.6 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 2.6 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.8 Good
    Based on 45 reviews
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 9.3 "Wonderful beach."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 4.2 "Rooms are not good."

    Overall rating

    8.4 Excellent
    Based on 19 reviews
    • 9.4 "Terrific location."
    Good to know
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close