Overview

Barceló Maya Palace
Top Luxury Hotel

Carretera Chetumal Puerto Juarez Km. 266, Xpu Ha, Xpu Ha, Mexico, 77750 Playa del Carmen, QR, Mexico
+52 984 875 1500

RM 830+

Overall guest ratings

8.8/10 Excellent
Based on 859 reviews

Review highlights

  • 9.4
  • 9.4
  • 8.7
  • 6.7

Good to know

  • Great menu
  • Recreation staff is nice
  • Clean hotel facilities
  • Pleasant hotel grounds

Nearby

    show all

    About

    The crystalline, intense turquoise-blue waters are the star attraction at the Barcelo Maya Palace Deluxe hotel. Situated just opposite one of the most beautiful beaches in the world, on the Mayan Riviera, this luxurious resort boasts a colonial architecture that is typical in the region.From a quality point of view, all the are either junior suites or suites, as well as 2 master suites. Each room is equipped with everything you need to make your stay unique and special.With the programme you can enjoy dining at the 6 restaurants, all with views of the sea

    Less More
    Barcelo.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Casino
    • Game room
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Private beach
    • Wedding services
    • Outdoor tennis
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 859 reviews
    • 9.4 "Excellent pool."
      8.8 "Clean pool, said 88%."
    • 9.4 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      9.6 "96% found the grounds to be nice."
      10.0 "100% loved the facilities for kids."
      8.3 "83% thought the architecture was beautiful."
    • 8.7 "Location is great."
      9.2 "92% appreciated the closeness to the beach."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Vibe was good."
      10.0 "100% thought the hotel was luxurious."
      8.6 "86% said it was a stylish hotel."
      8.3 "83% thought, the hotel was modern."
    • 8.2 "Food is delicious."
      7.6 "76% loved the menu selection."
      9.1 "91% enjoyed the fish/seafood dishes."
      8.6 "86% loved the dining experience."
      9.2 "92% were happy with the price."
      9.2 "Yummy desserts, said 92%."
      7.5 "75% enjoyed the side dishes."
      7.8 "Beef and steak dishes were excellent, according to 78%."
      10.0 "100% thought the dining area was clean."
    • 6.7 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.0 "For only 50%, the bathroom was ok."
    • 5.5 "Internet is average."
      6.3 "63% thought it was adequately priced."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 317 reviews
    • 9.5 "Excellent amenities."
      9.6 "96% found the grounds to be nice."
      9.4 "94% thought the building was wonderful."
    • 9.4 "Excellent pool."
    • 9.0 "Wonderful beach."
      9.2 "Beach sports facilities are great, according to 92%."
    • 8.4 "Generally very clean."
      9.7 "97% thought it was clean."
    • 8.4 "Vibe was good."
    • 6.4 "Rooms are ok."
    • 5.7 "Internet is average."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 541 reviews
    • 9.4 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      9.6 "96% found the grounds to be nice."
    • 9.4 "Excellent pool."
    • 9.0 "Wonderful beach."
      9.1 "Beach sports facilities are great, according to 91%."
    • 8.7 "Vibe was good."
    • 8.7 "Location is great."
    • 6.3 "Average value."
      6.4 "64% thought it was adequately priced."
    • 5.7 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 5.7 "Internet is average."
      6.4 "64% thought it was adequately priced."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great menu"
    "Recreation staff is nice"
    "Clean hotel facilities"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Photos
    Map

    Map