Overview
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Hyatt Regency Merida
Top Family Hotel

Avenida Colony Calle 60 #344, 97000 Merida, YU, Mexico
+52 999 942 1234

RM 273+

Sat 3/12 Check in
Sun 4/12 Check out

Overall guest ratings

8.6/10 Excellent
Based on 944 reviews

Review highlights

  • 9.1
  • 9.0
  • 4.1
  • 4.0

Good to know

  • Nice building
  • Professional service
  • Friendly service

Nearby

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    About

    A 289 room 5 star hotel, situated in the heart of the commercial and financial district and only 100 meters away from the romantic Paseo Montejo. Take a carriage ride to downtown (only 10 minutes) and enjoy the wonderful paintings by Pacheco in the Government Palace. The hotel opened in March of 1994.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Laundry facilities
    • Laundry service
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 944 reviews
    • 9.1 "Excellent breakfast."
    • 9.0 "Terrific location."
    • 8.7 "Food is delicious."
    • 8.7 "Great service."
    • 5.1 "Vibe was decent."
    • 4.1 "Internet is poor."
    • 4.0 "Not very clean."
    • 4.0 "Not very comfortable."
    • 3.7 "Rooms are not good."
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    Overall rating

    8.6 Excellent
    Based on 443 reviews
    • 9.0 "Excellent breakfast."
    • 9.0 "Terrific location."
    • 8.6 "Food is delicious."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 4.8 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    • 4.1 "Not very clean."
      2.6 "74% said rooms were dirty."
    • 3.9 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
      1.8 "82% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      1.5 "For 85%, the rooms looked old."
      2.6 "74% said rooms were dirty."
      0.5 "95% found problems with the furniture."
      0.9 "91% had problems with the shower."
    • 3.6 "Internet is poor."
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    Overall rating

    8.6 Excellent
    Based on 245 reviews
    • 8.9 "Food is delicious."
    • 8.9 "Location is great."
    • 8.9 "Breakfast is good."
    • 8.4 "Great service."
      8.5 "85% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 5.1 "Vibe was decent."
    • 4.0 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
    • 4.0 "Not very clean."
      3.0 "70% said rooms were dirty."
    • 3.4 "Rooms are not good."
      3.5 "65% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
      1.8 "For 82%, the rooms looked old."
      3.0 "70% said rooms were dirty."
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    Overall rating

    8.1 Excellent
    Based on 47 reviews
    • 8.9 "Location is great."
    • 8.6 "Great service."
    • 7.1 "High value."
    • 3.7 "Rooms are not good."

    Overall rating

    8.1 Excellent
    Based on 207 reviews
    • 9.0 "Excellent breakfast."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.4 "Location is great."
    • 4.7 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 4.0 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
    • 3.7 "Not very clean."
      2.3 "77% said rooms were dirty."
    • 3.3 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      3.4 "66% didn't like the uncomfortable beds."
      2.3 "77% said rooms were dirty."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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