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Riu Emerald Bay
Top Family Hotel

Calzada Camaron Sabalo, 82110 Mazatlan, SI, Mexico
+52 669 989 7900

RM 494+

Overall guest ratings

8.5/10 Excellent
Based on 1,080 reviews

Review highlights

  • 9.1
  • 8.7
  • 6.7
  • 5.8

Good to know

  • Great menu
  • Friendly atmosphere

Nearby

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    About

    With a stay at Riu Emerald Bay All Inclusive in La Florida (Nuevo Mazatlan), you'll be minutes from Mazagua Aquatic Park and close to Cerritos Beach. This all-inclusive resort is within close proximity of Witches Beach and Mazatlan International Center.

    Rooms

    Make yourself at home in one of the 716 air-conditioned rooms featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a nightclub and a health club. Additional features at this resort include complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Satisfy your appetite at one of the resort's 4 restaurants. Relax with a refreshing drink from a poolside bar or one of the 4 bars/lounges.

    Business, Other Amenities

    Featured amenities include a computer station, express check-in, and express check-out. Planning an event in La Florida? This resort has 28594 square feet (2656.466 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Childrens programmes
    • Restaurant
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Night club
    • Sauna
    • Pets not allowed
    • Free parking
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,080 reviews
    • 9.1 "Excellent breakfast."
    • 8.7 "Pool is good."
    • 7.9 "Good service."
      7.5 "75% thought the service was very professional."
    • 7.4 "Good vibe."
      8.2 "82% enjoyed the friendly atmosphere."
      9.3 "93% thought the hotel was luxurious."
    • 7.2 "Good location."
      7.9 "79% liked the proximity to shopping."
    • 6.7 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 5.8 "Bar is ok."
      5.4 "Alcoholic drinks were not bad, according to 54%."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
    • 4.0 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 442 reviews
    • 9.2 "Wonderful beach."
    • 8.7 "Pool is good."
    • 8.0 "Great service."
    • 7.2 "Tasty food."
    • 6.0 "Rooms are ok."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.4 "96% complained about the elevator."

    Overall rating

    8.2 Excellent
    Based on 637 reviews
    • 8.8 "Pool is good."
    • 7.7 "Good service."
    • 7.1 "Tasty food."
      7.1 "71% loved the menu selection."
    • 6.9 "Location is acceptable."
    • 6.4 "Rooms are ok."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Great menu"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews


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