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Hotel Neptuno Gran Canaria
Top Luxury Hotel

Avenida Alféreces Provisionales, 29, 35100 Maspalomas, Canarias, Spain
+34 928 777 492

RM 533+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

8.5/10 Excellent
Based on 1,193 reviews

Review highlights

  • 9.2
  • 9.1
  • 6.7
  • 6.4

Good to know

  • Great menu
  • Clean rooms
  • Professional service
  • Friendly service

Nearby

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    About

    With a stay at Hotel Neptuno Gran Canaria in San Bartolome de Tirajana (Playa del Ingles), you'll be minutes from Yumbo Shopping Center and close to Kasbah Shopping Center. This 4-star hotel is within close proximity of El Salvador Ecumenical Temple and Kasbah Shopping Center.

    Rooms

    Make yourself at home in one of the 171 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature bidets and hair dryers.

    Amenities

    Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Pets not allowed
    • Steam room
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,193 reviews
    • 9.2 "Terrific location."
    • 9.1 "Excellent breakfast."
    • 9.0 "World class service."
    • 8.8 "Bar is amazing."
    • 8.6 "Generally very clean."
    • 6.7 "Rooms are ok."
    • 6.4 "Average comfort."
    • 6.4 "Average amenities."
    • 2.8 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 894 reviews
    • 9.2 "Excellent breakfast."
    • 9.0 "Terrific location."
      9.0 "90% liked the proximity to shopping."
      9.7 "Great parking, according to 97%."
      7.9 "Easily accessible by car, said 79%."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Bar is amazing."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      8.7 "87% found the restaurant service to be one of the best."
      9.4 "94% were happy with the shuttle service."
    • 8.1 "Very good internet connection."
      7.6 "76% said the wifi quality was great."
      9.5 "95% thought it was a great value."
    • 6.8 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      6.7 "Beds were acceptable for 67%."
      6.6 "Only 66% said the rooms were modern."
      5.6 "For 56%, maintenance was acceptable."
      6.2 "Only 62% thought the furniture was functional."
      6.5 "65% said the view was so-so."
      6.2 "Only 62% thought the air conditioning was adequate."
      6.2 "For only 62%, the tv was ok."
      5.3 "Cleanliness of the bathroom was average, said 53%."
    • 6.4 "Average comfort."
      5.4 "For only 54%, the noise level was all right."
      6.7 "Beds were acceptable for 67%."
      6.2 "Only 62% thought the air conditioning was adequate."
    • 6.1 "Average amenities."
      6.7 "67% thought the building was acceptable."
      5.7 "57% found the grounds not bad."
    • 3.0 "Disappointing wellness & sports facilities."
      2.4 "76% didn't like the fitness area."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 23 reviews
    • 8.3 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 6.3 "Rooms are ok."

    Overall rating

    8.4 Excellent
    Based on 274 reviews
    • 9.3 "Terrific location."
      9.0 "90% liked the proximity to shopping."
      7.5 "75% appreciated the closeness to the beach."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.4 "84% said the reception staff was great."
      8.6 "86% found the restaurant service to be one of the best."
    • 9.0 "Excellent breakfast."
    • 8.5 "Generally very clean."
      8.3 "83% said rooms were clean."
      8.5 "85% thought it was clean."
    • 7.7 "Internet works."
      7.2 "72% said the wifi quality was great."
      9.5 "95% thought it was a great value."
    • 6.5 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 6.2 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      6.1 "Beds were acceptable for 61%."
    • 5.9 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      5.1 "For only 51%, the noise level was all right."
    • 2.4 "Disappointing wellness & sports facilities."
      2.1 "79% didn't like the fitness area."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Great menu"
    "Clean rooms"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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