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Hotel Istana Kuala Lumpur City Center

8.3
Excellent

Based on 6,726 reviews
 
73 Jalan Raja Chulan, , Kuala Lumpur 50200, Malaysia
  +60 321 419 988
Hotel Istana Kuala Lumpur City Center - Kuala Lumpur, Malaysia
Check-in
Check-out
Compare vs KAYAK |
TripAdvisor RM 273
Agoda.com RM 281
Priceline RM 296
TripAdvisor
per night
Agoda.com
per night
Priceline
per night

Good to know

Distance to city centre 2.8 km
Location rating 9.7
Nearest airport Kuala Lumpur Intl
Distance to airport 45.7 km

Rooms

Check-in
Check-out

Double rooms

RM 704+

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Bed type
Provider
Nightly Base Price
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Unknown
RM 704 per night

Deluxe rooms

RM 281+

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Bed type
Provider
Nightly Base Price
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Unknown
RM 281 per night
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Unknown
RM 296 per night
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Unknown
RM 329 per night
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Unknown
RM 341 per night
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Unknown
RM 344 per night
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Unknown
RM 346 per night
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Unknown
RM 382 per night
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Unknown
RM 536 per night

Standard rooms

RM 1,071+

Photo
Bed type
Provider
Nightly Base Price
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Unknown
RM 1,071 per night
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Unknown
RM 1,091 per night

Reviews

Pros

Cons

Traveller rating

517
229
101
12
0

Time of year

Traveller type

Show reviews that mention

+
bit outdated in 43 reviews
breakfast buffet in 199 reviews
bukit bintang in 95 reviews
close to shopping in 47 reviews
club lounge in 65 reviews
good room in 251 reviews
great location in 366 reviews
needs some renovation in 23 reviews
old furniture in 36 reviews
old hotel in 219 reviews
staff were friendly in 383 reviews
tv channels in 35 reviews
value for money in 53 reviews
  • Good
    Feb 2018
    8.0

    location

    While rooms were priced reasonably, everything else in the hotel -- food, laundry, etc. -- was VERY expensive

  • Excellent
    Mar 2017
    10.0

    Staff and location

    Nothig

  • Okay
    Dec 2016
    6.0

    Location

    The room is dated, TV program almost non-existent for what supposed to be 5-star hotel.

  • Excellent
    Jun 2016
    9.0

    good

    no

  • Excellent
    Mar 2016
    9.0

    The staff were great! In fact, I requested for breakfast room service to be served as a surprise for my mom as it was her 70th birthday. They made it extra special and thereby made her stay and my view of the hotel outstanding!

    Like others have reviewed, the rooms are showing their age. The hotel may soon be ready for a refurbishment putting it back to being a solid choice for a five star property. The pool also needs some updating. It's a nice design but needs updating.

  • Excellent
    Mar 2016
    9.0

    location is amazing , and the hotel environment is very good

    the room is a little old , beds are small for double rooms

  • Good
    Feb 2016
    8.0

    Big rooms, nice pool area, great location.

    We booked a deluxe King suite and got downgraded to a suite with two single beds pushed together as they said they had run out. The hotel itself is a little dated...

  • Excellent
    Feb 2016
    10.0

    location

    no

  • Excellent
    Jan 2016
    10.0

    Old but perfect for not expensive stay at the city center

    Don't know

  • Okay
    Nov 2015
    6.0

    Location was great, within walking distance of the train and major attractions.

    Mold in the bathrooms. It was disgusting but the staff said it's normal.

  • Excellent
    Sep 2015
    10.0

    The cleanliness Of the room

    Food and drinks are too expensive.

  • Good
    Sep 2015
    8.0

    Good location, morning staff really friendly

    Night staff is rude.

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About

Overview

Featuring views of Kuala Lumpur City Centre, Hotel Istana is set in Kuala Lumpur and is minutes on foot from Bukit Bintang Monorail Station. This hotel is set in the heart of the city.

This Kuala Lumpur hotel provides free Wi-Fi, a Jacuzzi and outdoor tennis courts. Amenities include facial and body treatments, plus a sauna and an outdoor pool. It also has a gym with personal training classes and a swimming pool.

Rooms are air-conditioned and have premium amenities such as a flat-screen TV, blackout curtains and movies-on-demand. They feature prayer mats, bottled water and tea and coffee making facilities.

To start the day, guests can have breakfast at Hotel Istana's on-site eateries, then later sit down to Asian and international meals at Urban or local cuisine at Taman Sari. Each evening, guests are able to relax in the comfortable lounge bar. Guests can also watch various sports in the on-site sports bar.

Kuala Lumpur's well-known tourist spots are within close proximity to Hotel Istana, with Pavilion Kuala Lumpur just a short stroll away. Suria KLCC, KLCC Park and Petronas Towers are a quick car trip from the hotel.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

Based on 6,726 reviews

10.0

Beach

9.7

Location

5.9

Room

4.2

Cleanliness

Things to know

  • Spacious rooms
  • Friendly service

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Babysitting or child care
Business centre
Car hire
Internet
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot Tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Tennis
Air-Conditioned
24 Hour Front Desk
Safe
Sauna
Airport Shuttle (Surcharge)
Free parking
Pool table
Designated smoking area
Storage available
Terrace/Patio
Disabled access
Lift
Massage
Laundry facilities
Child pool
Coffee shop
Pets not allowed
Steam room
Wedding services
Linens
Towels
Beauty salon
Hairdryer
Cable or satellite TV

Location

Most popular landmarks

  • Jalan Alor 0.4 km
  • Aquaria KLCC 0.6 km
  • Kuala Lumpur Tower 0.8 km
  • Berjaya Times Square 0.8 km
  • Petronas Towers 0.9 km
  • Petaling Street 1.5 km

Kuala Lumpur travel guide

Learn about Kuala Lumpur on KAYAK

Getting around

Kuala Lumpur Abdul Aziz Shah 17.4 km
Kuala Lumpur Intl 45.7 km
Kuala Lumpur Sentral 3.2 km

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