Would you like to save as your currency permanently or for this visit only?
I like the overall of the room. Although the toilet wasnt that superb but is bearable. The distance to town was okay too. I think the breakfast need more varieties especially weekend. During my 3 day stay, they serve the same breakfast.
Swiming pool and beach side. The fees for breakfast, lunch and dinner is too expensive.
The hotel is quite near to the kuantan town. Best of all, the beach is just 200m away. Lack of variety for breakfast.
Staff were friendly and helpful. Room is clean and comfortable. The beach is nice too.
the hotel ambiance, convenience with local seafood restaurant and city Food especially the chicken rice, the rice not cook well and the Nasi Goreng Kampung is to much of water, very soft and like porridge. might be need some improvement on that
The short distance walk to the beach and the depth of the pool is ideal for the children. It is nice to see a lot of greenery but if they are blocking the nice view of the sea. I think it is a pity. I paid for the sea or pool view room but when I checked in, I was disappointed with the blockage of the trees. I was on the first floor and I understood the hotel is fully booked for the long weekend.
Mosquito in the room, no separate water host for toilet.
Soaking in the public Jakuzi My room is next to the staff lift & above the PUB. No sound proof. It is very noise. The PUB music very loud play till 1 am despite I made a complaint. Not considerate at all.We could not sleep well during the stay.
The environment and the place.... it is really peace and harmony. The food is so good like in heaven.
Clean & Comfortable. The kids Zone is fun.
Breakfast is great. A lot of choices of menu for kids or olders. Dinner for those who not in the packaged will be cheaper as rm 15.00 per person. Yet the price is too expensive rm 44.00. Kids under 15 should be free.
None limited parking , limited F&B outlet (only one cafe) , small swimming pool, limited activities in the water theme park, obviously such a small horsepower a/con not able to support the entire room.
The price very economy The service very slow
The staff were most welcoming, providing what ever reasonable help was requested from them. It catered the best for family of any of the several places we stayed throughout Malaysia. The smorgest board for dinner was over priced and the food was bland the convenience store in a resort that catters for up to 1000 people should be open 24 hours a day.
Food Poor Service.. Check-in system need to be upgraded. Don't be surprised after couple hours (relaxing & ...) inside your room, if someone rang your door bell & told you they also get the same unit as you... oh please.
Clean A/C very weak Horrible customer service. Rude front desk lady (with braces). Asked her about the way of the elevator, but she showed the wrong direction (towards restaurant???) Makes me think she did it on purpose!!!painful when u have a lot of luggage! Took a while b4 they confirmed my online reservation! They haven't even apologized for the wait!!!her boss (Chinese), was careless about the situation! Not Muslim family friendly! Will not recommend! Do yourself a favor: give your money to someone who makes you feel welcome! Overall trip experience: Malaysia is not good destination for Muslim family tourists!
The air -condition in my room was not working well and i have to change room for 2 times during my stay of 3 days 2 nights
complimentary b/fast,and lazy chair at beach. Try putting more location direction board from 5 km away.
Swimming pool is okay~~The alcove near beach is very nice~~ The water on the beach not clear~~
It located near Cherating beach. We can go to enjoy to surfing easily. There are many restaurants near the hotel. And price was reasonable.
nice beachfront, view, nice pools, friendly staff, all in all acceptable value for the money. drinks and meals in the hotel are quote highly priced (beer MYR 20, cocktail MYR25, meals starting at around MYR 15) , I would rather consider going into the town of Cherating (about 5 km drive).
The location was great... rooms were very nice.. facilities, in general, were great. Internet connection was not working and this was one of the main reasons we chose this resort.. As such we left early because of this fault. If internet had been working we would have stayed another 2 nights.
Clean and peaceful place
The Beach is good, location is out of the main city, but thats why you get the resort feeling. Fairly well maintained landscaping, etc. The interiors of the room were not upto any standard, regardless, its 5 star or 3 star. Its basic requirment. The flush had not been working in 2 rooms that I was alloted.
We went there during the weekend of Kuantan 160km Century Ride and we needed a late check out and they gave us free of charge for it. definitely will come back and promote it to other cyclists if policy still the same next year.. The registration check-in is painfully slow.. hopefully can speed it up for customers' convenience. During the weekend we stayed there, we were told the hotel was fully booked and disappointingly only 2 lifts were working (while there were 4 lifts total).