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Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint

4940 Mustang Road, Jacksonville, FL 32216, United States
+1 904 281 2244

RM 259+

Overall guest ratings

5.4/10 OK
Based on 480 reviews

Review highlights

  • 9.2
  • 4.0
  • 2.4
  • 2.2

Nearby

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    About

    At Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint, you'll be within a 10-minute drive of St. Johns Town Center and Jacksonville Landing. Free perks include WiFi, self parking, and continental breakfast daily between 6 AM and 9 AM. Nice touches like pillowtop beds with premium linens are offered up in all rooms, along with LCD TVs and room service.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Meeting/Banquet facilities
    • Room service
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Free Internet
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    Reviews

    Guest reviews

    Overall rating

    5.4 OK
    Based on 480 reviews
    • 9.2 "Terrific location."
    • 5.5 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
      6.8 "68% said the reception staff was ok."
      5.0 "Only 50% thought the service was professional."
    • 4.0 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      3.5 "65% said rooms were small."
      3.8 "62% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
    • 2.4 "Awful breakfast."
    • 2.2 "Awful rooms."
      1.1 "89% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      0.6 "94% complained about the bathroom."
      0.2 "98% said the bathroom was dirty."
      0.2 "98% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
      3.5 "65% said rooms were small."
      0.0 "For 100%, the rooms looked old."
      0.0 "100% were disappointed with the minibar."
      0.7 "93% had problems with the shower."
      1.7 "Air conditioning was criticized by 83%."
      0.0 "100% were unsatisfied with the kitchenette."
    • 1.2 "Generally quite dirty."
      1.1 "89% said rooms were dirty."
      0.2 "98% said the bathroom was dirty."
      0.7 "93% thought it was rather dirty."
    • 1.1 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
      1.3 "For 87%, the lobby entrance was sub-standard."
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    Overall rating

    5.8 OK
    Based on 273 reviews
    • 9.1 "Terrific location."
    • 6.8 "Average value."
    • 5.2 "Service is ok."
      5.8 "Only 58% found the staff to be friendly enough."
      6.3 "63% said the reception staff was ok."
    • 4.2 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      3.2 "68% said rooms were small."
    • 2.5 "Awful rooms."
      1.5 "85% said rooms were dirty."
      0.8 "92% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      0.3 "97% said the bathroom was dirty."
      0.3 "97% thought they were poorly maintained."
      3.2 "68% said rooms were small."
      0.9 "91% found problems with the furniture."
    • 2.2 "Awful breakfast."
    • 1.4 "Generally quite dirty."
      1.5 "85% said rooms were dirty."
      0.3 "97% said the bathroom was dirty."
      0.8 "92% thought it was rather dirty."
    • 1.2 "Horrible vibe."
      1.4 "For 86%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    5.2 OK
    Based on 72 reviews
    • 9.3 "Terrific location."
    • 5.3 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
    • 2.1 "Awful rooms."
      1.0 "90% said rooms were dirty."
      0.8 "92% complained about the bathroom."
    • 1.0 "Generally quite dirty."
      1.0 "90% said rooms were dirty."
      0.6 "94% thought it was rather dirty."

    Overall rating

    6.0 OK
    Based on 134 reviews
    • 9.1 "Terrific location."
    • 5.3 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
      6.7 "67% said the reception staff was ok."
    • 3.5 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
    • 2.1 "Awful rooms."
      1.2 "88% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
      0.5 "95% complained about the bathroom."
    • 1.1 "Generally quite dirty."
      1.2 "88% said rooms were dirty."
    • 0.6 "Terrible amenities."
      0.6 "94% thought the building wasn't nice."
    data provided by TrustYou

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