Overview

Embassy Suites by Hilton Indianapolis Downtown

110 West Washington Street, Indianapolis, IN 46204, United States
+1 317 236 1800

RM 721+

Overall guest ratings

7.6/10 Good
Based on 985 reviews

Review highlights

  • 8.7
  • 8.6
  • 4.6
  • 4.5

Good to know

  • Spacious rooms

Nearby

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    About

    The Embassy Suites Indianapolis – Downtown hotel is located in the heart of Indianapolis, Indiana, near major corporate offices and popular attractions such as Lucas Oil Stadium and the Indiana Convention Center. Enjoy tastefully decorated bedrooms and living rooms in each suite, featuring televisions, a wet bar area and a flexible workspace. Mingle with other guests at the complimentary nightly Manager’s Reception* in the atrium or dine in-suite at this Indianapolis hotel Stay connected in your suite with high-speed internet access. Let our experienced event planners assist in planning the perfect meetings and events – larger conferences and smaller meetings – at the Embassy Suites Indianapolis – Downtown hotel. This hotel in Indianpolis is connected to the Indiana Convention Center via skywalk and is attached to the Indiana Roof Ballroom, which seats up to 2, 000 guests. Take advantage of the hotel’s fully equipped BusinessLink™ Business Center, offering printing and photocopying access Relax in the hotel’s indoor swimming pool and take a dip in the whirlpool, or keep fit in the fitness center, equipped with modern cardio machines and weights. Indulge in a little retail therapy at Circle Centre Mall, which is directly connected to the hotel. Savor delicious casual cuisine at the Claypool Grille restaurant and lounge, serving salads, pastas and pizzas in the lobby atrium *Service of alcohol subject to state and local laws. Must be of legal drinking age

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    Hilton

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Concierge service
    • Laundry facilities
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 1,030 reviews
    • 8.7 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.6 "Bar is amazing."
      10.0 "100% thought beverage prices were a great value."
      9.3 "Delicious alcoholic drinks, according to 93%."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.0 "80% were happy with the room service."
    • 8.2 "Location is great."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Business sites within easy reach, said 100%."
    • 7.0 "High value."
      10.0 "100% were happy with the price of the breakfast."
      10.0 "100% were happy with the price."
      10.0 "100% thought beverage prices were a great value."
    • 4.6 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      4.5 "55% didn't like the uncomfortable beds."
      0.1 "99% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      2.8 "For 72%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      1.3 "87% thought the tv was sub-standard."
      0.4 "96% said the bathroom was dirty."
      0.8 "92% had problems with the shower."
      2.2 "Air conditioning was criticized by 78%."
      0.0 "100% criticized the small bathroom."
    • 4.5 "Not very clean."
      4.4 "56% said rooms were dirty."
      4.7 "53% thought it was rather dirty."
      0.4 "96% said the bathroom was dirty."
      4.2 "Dirty pool, said 58%."
    • 2.8 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
      2.7 "For 73%, the lobby entrance was sub-standard."
      2.5 "75% didn't like the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      2.7 "For 73%, the lobby entrance was sub-standard."
      0.3 "97% complained about the elevator."
      2.0 "80% found the grounds unpleasant."
      0.0 "100% thought the facilities needed updating."
    • 1.2 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 329 reviews
    • 8.8 "Bar is amazing."
    • 8.7 "Breakfast is good."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.3 "Location is great."
    • 5.2 "Rooms are ok."
    • 4.6 "Not very clean."
      4.4 "56% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
    • 2.8 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
    • 2.3 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
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    Overall rating

    7.4 Good
    Based on 628 reviews
    • 8.6 "Breakfast is good."
    • 8.5 "Bar is amazing."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.8 "Good location."
    • 6.9 "Average value."
    • 4.4 "Not very clean."
      4.6 "54% said rooms were dirty."
      4.1 "59% thought it was rather dirty."
    • 4.0 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      4.6 "54% said rooms were dirty."
      0.1 "99% thought they were poorly maintained."
      1.2 "88% complained about the bathroom."
      3.1 "For 69%, the rooms looked old."
      2.7 "73% found problems with the furniture."
      1.1 "89% thought the tv was sub-standard."
    • 2.9 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
      2.4 "For 76%, the lobby entrance was sub-standard."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      2.4 "For 76%, the lobby entrance was sub-standard."
      0.5 "95% complained about the elevator."
    • 1.3 "Disappointing internet connection."
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    Overall rating

    7.7 Good
    Based on 51 reviews
    • 8.7 "Breakfast is good."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.8 "Good location."
    • 7.0 "High value."
    • 4.9 "Rooms are not good."
    • 2.5 "Horrible vibe."
    • 2.3 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
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    Overall rating

    7.9 Good
    Based on 20 reviews
    • 8.5 "Great service."
    • 7.9 "Good location."
    • 5.9 "Average comfort."
    • 5.0 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews

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    room was freezing
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    service was prompt
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