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Hangzhou Fresh House Hotel the West Lake Branch

238 Huansha Road, Hangzhou 310006, China
+86 571 5810 4000

RM 129+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

9.0/10 Excellent
Based on 1,334 reviews

Review highlights

  • 9.6
  • 8.9
  • 4.4
  • 3.5

Good to know

  • Clean rooms
  • Friendly atmosphere
  • Good accessibility by car

Nearby

    show all

    Amenities

    • Free Wi-Fi
    • Internet
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 1,334 reviews
    • 9.6 "Terrific location."
    • 8.9 "Vibe was good."
    • 7.6 "Good service."
    • 4.4 "Internet is poor."
    • 3.5 "Rooms are not good."
    • 1.7 "Quite uncomfortable."

    Overall rating

    9.0 Excellent
    Based on 306 reviews
    • 9.7 "Terrific location."
    • 8.8 "Vibe was good."
    • 8.2 "Good value."
    • 7.7 "Good service."
    • 3.3 "Rooms are not good."
      0.4 "96% said rooms were small."
      2.2 "78% complained about the bathroom."
    • 1.3 "Quite uncomfortable."
      0.4 "96% said rooms were small."

    Overall rating

    8.6 Excellent
    Based on 400 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Vibe was good."
      9.3 "93% enjoyed the friendly atmosphere."
    • 7.9 "Good cleanliness."
      7.9 "79% said rooms were clean."
    • 7.7 "Good service."
    • 3.4 "Rooms are not good."
      0.5 "95% said rooms were small."
      2.0 "80% complained about the bathroom."
    • 1.9 "Quite uncomfortable."
      0.5 "95% said rooms were small."

    Overall rating

    8.3 Excellent
    Based on 293 reviews
    • 9.5 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
    • 8.7 "Vibe was good."
      9.3 "93% enjoyed the friendly atmosphere."
    • 8.3 "Good value."
    • 7.3 "Good service."
    • 3.5 "Rooms are not good."
      0.4 "96% said rooms were small."
      2.7 "73% complained about the bathroom."
    • 1.6 "Quite uncomfortable."
      0.4 "96% said rooms were small."

    Overall rating

    8.4 Excellent
    Based on 333 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
    • 8.8 "Vibe was good."
      9.5 "95% enjoyed the friendly atmosphere."
    • 8.6 "Good value."
    • 7.8 "Good service."
    • 3.4 "Rooms are not good."
      0.4 "96% said rooms were small."
    • 1.5 "Quite uncomfortable."
      0.4 "96% said rooms were small."
    Good to know
    "Clean rooms"
    "Friendly atmosphere"
    "Good accessibility by car"
    data provided by TrustYou

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