Overview

Sheraton Haikou Hotel

199 Bin Hai Road, Haikou 570311, China
+86 898 6870 8888

RM 348+

Overall guest ratings

9.1/10 Excellent
Based on 3,031 reviews

Review highlights

  • 8.7
  • 7.9
  • 6.5
  • 6.0

Good to know

  • Professional service
  • Great view
  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    Surrounded by lush palm trees and beautiful ocean views, Sheraton Haikou Hotel is ideally located on the west coast of Haikou city. Our magnificent beachfront hotel is just 10 minutes from the city centre and 40 minutes from Haikou's Meilan International Airport. Haikou, the “city of coconut palms,” lies southwest of Hong Kong on the northern tip of Hainan Island. Haikou is blessed with tropical beaches, cultural and historical attractions, as well as an endless array of nightlife and shopping choices. Two international golf courses are within a few minutes drive of the hotel along with Hainan hot spring tubs which draw water from 700 meters below ground. Warm sub-tropical weather makes this the idyllic place to visit year round. Our city hotel is ideally placed to allow business travelers an escape from the hustle and bustle of work, while vacationers are able to enjoy the variety of eateries and shopping in Haikou city. Comfortable guest rooms and suites make it easy for you to enjoy a relaxing stay. The plush Sheraton Signature Sleep Experience ensures a great night’s sleep. For total relaxation, pamper yourself at Touch Spa. Or, if you are looking to keep fit, our Sheraton Fitness is available 24 hours a day. Find a feeling of welcome unlike any other at the Sheraton Haikou Hotel.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Cribs available
    • Gift shop
    • Child pool
    • Tennis
    • Cable or satellite TV
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    Based on 3,031 reviews
    • 8.7 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 7.9 "Good service."
      8.4 "84% thought the service was very professional."
      9.3 "93% found the staff to be very friendly."
      7.1 "Management was excellent, said 71%."
      7.0 "70% found the restaurant service to be one of the best."
    • 7.8 "Good breakfast."
    • 7.4 "Good vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      8.7 "87% thought the hotel was luxurious."
    • 7.1 "Tasty food."
      7.5 "Yummy desserts, said 75%."
    • 6.5 "Beach is so-so."
    • 6.0 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.0 "50% thought the kitchenette was ok."
    • 5.1 "Location is acceptable."
    • 5.0 "Bar is ok."
    • 2.9 "Disappointing internet connection."
      3.2 "68% said the wifi quality was bad."
      2.2 "78% thought it was overpriced."
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    Overall rating

    9.1 Excellent
    Based on 333 reviews
    • 9.0 "Excellent pool."
    • 8.0 "Breakfast is good."
    • 7.5 "Good vibe."
      9.8 "98% enjoyed the friendly atmosphere."
    • 7.5 "Good service."
      8.5 "85% thought the service was very professional."
    • 7.1 "Good cleanliness."
      7.6 "76% thought it was clean."
    • 6.8 "Beach is so-so."
    • 6.6 "Food is average."
    • 6.3 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 5.5 "Average amenities."
    • 5.1 "Location is acceptable."
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    Overall rating

    9.2 Excellent
    Based on 1,576 reviews
    • 8.7 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.1 "Management was excellent, said 71%."
    • 7.9 "Good breakfast."
    • 6.6 "Beach is so-so."
    • 6.3 "Food is average."
    • 5.9 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
    • 4.9 "Inconvenient location."
      4.2 "Difficult to access by car, said 58%."
      4.0 "Shopping was too far away, according to 60%."
      0.6 "Distant to city centre, said 94%."
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    Overall rating

    9.3 Excellent
    Based on 969 reviews
    • 8.9 "Pool is good."
    • 8.8 "Great service."
      8.6 "86% thought the service was very professional."
      9.5 "95% found the staff to be very friendly."
      7.4 "Management was excellent, said 74%."
    • 7.9 "Good breakfast."
    • 7.7 "Good vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      8.6 "86% thought the hotel was luxurious."
    • 7.5 "Nice rooms."
      9.2 "92% thought the view was good."
      7.3 "73% said rooms were clean."
      8.4 "84% thought rooms were spacious."
    • 6.8 "Beach is so-so."
    • 4.9 "Inconvenient location."
      3.4 "Difficult to access by car, said 66%."
      0.6 "Distant to city centre, said 94%."
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    Overall rating

    8.9 Excellent
    Based on 151 reviews
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 7.3 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 6.8 "Food is average."
    • 6.7 "Average value."
    • 6.3 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.6 "Average comfort."
    • 5.4 "Rooms are ok."
    • 5.0 "Location is acceptable."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Great view"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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