Overview

Hotel Fenix

Ave Corona 160, Guadalajara, JA, Mexico
+52 333 614 5714

RM 204+

Overall guest ratings

7.6/10 Good
Based on 794 reviews

Review highlights

  • 8.4
  • 7.4
  • 4.1
  • 3.8

Good to know

  • Friendly service

Nearby

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    About

    When you stay at Hotel Fenix, you'll be in a fantastic location, just a 5-minute walk from Plaza de Armas and Metropolitan Cathedral. Guests looking for a bite to eat can check out RESTAURANT LA TAPATIA, which serves Mexican cuisine and is open for breakfast and lunch. Rooms offer up nice touches like rainfall showerheads and down comforters, along with LCD TVs and room service.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Business centre
    • Car hire
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Express check out
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 794 reviews
    • 8.4 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      8.0 "80% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.4 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
    • 6.9 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
      3.8 "62% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      1.7 "Air conditioning was criticized by 83%."
      1.0 "90% thought the tv was sub-standard."
      2.0 "80% found problems with the furniture."
      2.3 "77% had problems with the shower."
      0.8 "92% said the bathroom was dirty."
      4.0 "60% were unsatisfied with the kitchenette."
    • 3.8 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      1.7 "Air conditioning was criticized by 83%."
      2.1 "79% thought it was too noisy."
    • 3.5 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      1.3 "For 87%, the lobby entrance was sub-standard."
    • 2.8 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      1.3 "For 87%, the lobby entrance was sub-standard."
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    Overall rating

    7.8 Good
    Based on 301 reviews
    • 8.5 "Location is great."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 4.3 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      1.7 "83% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
    • 4.0 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
    • 3.0 "Horrible vibe."
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    Overall rating

    7.6 Good
    Based on 365 reviews
    • 8.5 "Location is great."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 5.3 "Average cleanliness."
    • 3.9 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      3.2 "68% didn't like the uncomfortable beds."
    • 3.4 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
    • 2.9 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
    • 2.8 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    8.3 Excellent
    Based on 23 reviews
    • 8.1 "Location is great."
    • 7.3 "Good service."
    • 4.4 "Rooms are not good."

    Overall rating

    7.7 Good
    Based on 103 reviews
    • 8.4 "Location is great."
    • 6.8 "Service is ok."
    • 3.8 "Rooms are not good."
    • 3.7 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.5 "Not very comfortable."
    • 2.4 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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