Overview

Hotel Palazzo dal Borgo

Via Della Scala 6, Florence, Tuscany, Italy
+39 055 216 237

RM 254+

Overall guest ratings

8.2/10 Excellent
Based on 428 reviews

Review highlights

  • 9.6
  • 8.8
  • 5.1
  • 4.7

Good to know

  • Friendly service
  • Train station is close

Nearby

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    About

    Located in Historic Center - Downtown, this hotel is steps from Piazza di Santa Maria Novella and Santa Maria Novella Basilica and Museum. Cathedral of Saint Mary of the Flower and Florence Baptistery are also within 10 minutes.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Cribs available
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 165 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 6.9 "Breakfast is mediocre."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.4 "Beds were acceptable for 54%."
      5.0 "For only 50%, the bathroom was ok."
      5.5 "Only 55% said rooms were clean enough."
    • 5.1 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
      5.4 "Beds were acceptable for 54%."
      5.0 "For only 50%, the noise level was all right."
    • 4.7 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 4.6 "Bad amenities."
      2.2 "78% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
    • 4.3 "Value below average."
    • 1.4 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 87 reviews
    • 9.7 "Terrific location."
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
    • 4.9 "Not very comfortable."

    Overall rating

    7.5 Good
    Based on 77 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 5.6 "Average comfort."
    • 5.5 "Rooms are ok."
    • 4.6 "Vibe wasn't good."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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