Overview

The Westin Columbus
Best Reception

310 South High Street, Columbus, OH 43215, United States
+1 614 228 3800

RM 598+

Overall guest ratings

8.1/10 Excellent
Based on 615 reviews

Review highlights

  • 9.0
  • 7.7
  • 6.3
  • 4.7

Good to know

  • Comfortable beds
  • Pleasant entrance area

Nearby

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    About

    Situated in the heart of downtown Columbus, the Westin Columbus is a hospitality landmark. Only a few minutes from the Columbus Convention Center, we are in close proximity to German Village, the historic Palace and Ohio Theatres, and adjacent to the beautifully restored Southern Theatre. The stylish décor is ideal whether you are traveling for business or leisure. Enjoy complimentary wireless High Speed Internet Access in our public areas, a state-of-the-art fitness center, and the flavorful cuisine of the new High Street Grill. Our 188 guest rooms and suites feature leather headboards, flat panel TVs, and the Westin Heavenly® Bed and Heavenly® Bath. With over 12,000 square feet of meeting space, our hotel can accommodate virtually every meeting and event imaginable. Experience the grandeur and elegance of our stunning Grand Ballroom, the city's premier event site. In addition, we also offer smaller meeting and breakout rooms and as well as an exclusive boardroom for intimate meetings. Renew, refresh, and revive at The Westin Columbus.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Internet (surcharge)
    • Parking (surcharge)
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Coffee shop
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 615 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 7.7 "Good amenities."
      7.9 "79% thought the building was wonderful."
      9.4 "94% enjoyed the lobby entrance."
      8.5 "85% thought the architecture was beautiful."
      10.0 "Business facilities were excellent, according to 100%."
    • 7.7 "Good location."
      7.1 "71% enjoyed the restaurants & bars nearby."
    • 7.1 "Good vibe."
      9.4 "94% enjoyed the lobby entrance."
      8.9 "89% said it was a stylish hotel."
      8.5 "85% enjoyed the friendly atmosphere."
    • 6.5 "Breakfast is mediocre."
    • 6.3 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
      6.0 "The price was ok for 60%."
    • 4.7 "Rooms are not good."
      1.6 "84% said rooms were small."
      4.0 "60% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      3.6 "For 64%, the rooms looked old."
      3.3 "67% said the bathroom was dirty."
      3.7 "63% found problems with the furniture."
      1.2 "88% criticized the small bathroom."
      2.8 "72% were disappointed with the minibar."
      3.9 "Air conditioning was criticized by 61%."
    • 4.4 "Value below average."
      4.4 "56% said the breakfast was too expensive."
      3.1 "69% thought it was overpriced."
    • 3.9 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
      3.1 "69% thought it was overpriced."
    • 3.8 "Not very comfortable."
      1.6 "84% said rooms were small."
      2.9 "71% thought it was too noisy."
      1.2 "88% criticized the small bathroom."
      3.9 "Air conditioning was criticized by 61%."
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    Overall rating

    8.2 Excellent
    Based on 387 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
    • 7.6 "Good location."
    • 7.2 "Good vibe."
      9.6 "96% enjoyed the lobby entrance."
    • 6.2 "Breakfast is mediocre."
    • 4.2 "Rooms are not good."
      1.5 "85% said rooms were small."
      4.1 "59% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      3.5 "For 65%, the rooms looked old."
      3.6 "64% said the bathroom was dirty."
      1.6 "84% criticized the small bathroom."
    • 4.2 "Internet is poor."
    • 4.1 "Value below average."
      4.2 "58% said the breakfast was too expensive."
    • 3.2 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      2.7 "73% thought it was too noisy."
      1.6 "84% criticized the small bathroom."
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    Overall rating

    7.1 Good
    Based on 98 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.9 "Good amenities."
      8.2 "82% thought the building was wonderful."
    • 7.5 "Good location."
    • 7.3 "Good vibe."
    • 4.3 "Rooms are not good."
      1.4 "86% said rooms were small."
    • 4.1 "Value below average."
    • 3.5 "Not very comfortable."
      1.4 "86% said rooms were small."
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    Overall rating

    7.9 Good
    Based on 86 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 6.9 "Average amenities."
    • 6.3 "Vibe was decent."
    • 6.0 "Food is average."
    • 4.6 "Value below average."
    • 4.4 "Rooms are not good."
      1.6 "84% said rooms were small."
      4.5 "55% complained about the bathroom."
    • 3.7 "Not very comfortable."
      1.6 "84% said rooms were small."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 43 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.8 "Good location."
    • 4.3 "Rooms are not good."
      1.4 "86% said rooms were small."
    • 3.6 "Not very comfortable."
      1.4 "86% said rooms were small."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Pleasant entrance area"
    data provided by TrustYou

    Recent reviews

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