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Hotel Montsegur

27 allee d'Iena, 11000 Carcassonne, Languedoc-Roussillon, France
+33 4 68 25 31 41

Call

+33 4 68 25 31 41
Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

7.7/10 Good
Based on 343 reviews

Review highlights

  • 10.0
  • 9.7
  • 8.9
  • 3.9

Good to know

  • Accessible parking
  • Affordable parking
  • Friendly service

Nearby

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    About

    A stay at Hotel Montsegur places you in the heart of Carcassonne, convenient to Carcassone Castle and Medieval City. This hotel is within close proximity of Aude Gate and Basilica of St. Nazaire and St. Celse. Make yourself at home in one of the 18 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and day beds. Make use of convenient amenities such as complimentary wireless Internet access, a television in the lobby, and tour/ticket assistance. Take advantage of the hotel's 24-hour room service. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite. The recreational activities listed below are available either on site or nearby, fees may apply.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Room service
    • Bicycle hire
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 343 reviews
    • 10.0 "Internet works perfectly."
    • 9.7 "World class service."
    • 8.9 "Generally very clean."
    • 8.5 "Location is great."
    • 7.2 "Good breakfast."
    • 3.9 "Bad amenities."
    • 3.4 "Rooms are not good."
    • 2.8 "Quite uncomfortable."
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    Overall rating

    7.4 Good
    Based on 253 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 8.7 "Location is great."
      9.3 "Great parking, according to 93%."
      10.0 "100% thought parking was inexpensive."
    • 6.9 "Breakfast is mediocre."
    • 5.7 "Vibe was decent."
      6.8 "Only 68% thought, the hotel was stylish."
    • 4.9 "Disappointing food."
    • 4.0 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 3.2 "Awful rooms."
      0.6 "94% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
      1.7 "83% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
    • 2.8 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
      4.6 "54% thought it was too noisy."
    View all review categories

    Overall rating

    7.5 Good
    Based on 61 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 7.3 "High value."
    • 4.4 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 3.2 "Awful rooms."
      1.1 "89% said rooms were small."
    • 2.7 "Quite uncomfortable."
      1.1 "89% said rooms were small."

    Overall rating

    8.4 Excellent
    Based on 27 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 3.7 "Rooms are not good."
    • 3.0 "Quite uncomfortable."
    Good to know
    "Accessible parking"
    "Affordable parking"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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