New York Palace, The Dedica Anthology, Autograph Collection

Bed and pillows were very comfortable. Location was excellent, close to many bars and restaurants. The tour bus company picks up and drops off right outside the hotel. It is also located near a metro stop.

Bar area is a little small and the area in the cafe reserved for hotel guests. Was annoying that people in the cafe would come up to take pictures of the cafe whilst eating. Despite the hotel putting up a sign asking them not too. The service in the cafe area could also be more attentive as it did take a while to be served and receive the bill.

Stunning building, so immaculate and grand. The fine dining restaurant was amazing and the staff in there superb.

The breakfast and cafe staff were not as efficient as the restaurant staff.

Fantastic place and hotel to spend your honeymoon! We got first class help from the time we arrived with our car full of suitcases till we checked out and got it back. Concierge service was amazing, the hotel room (Superior) was more than great, the hotel is one of the most beautiful hotels I have stayed in, the breakfast was great and the location is good as of the closeness to the Jewish District with a lot of restaurants and bars. Aniko had a finger in our great stay so thank you for that!

None.

This place is so stunning that I could cry. From the spacious and light-filled lobby to the decadent New York Café with its live classical concert music, rich burgundy and gold décor and painted ceilings, it is an absolutely transporting experience to be here. I could talk about the gilded, opulent beauty of this place all day so let's move onto other things. Hotel staff are exceptional. They upgraded our room, which was lovely of them. The room is spacious and very comfortable. I slept very well here! Staff go above and beyond, a culture and level of service that's notably different to the café where the waiters can be quite aloof. The pool is fabulous - has a great temperature and is like a two in one jacuzzi. The steam bath was great fun. Had room service and can heartily recommend the New York Burger. Overall this is an absolutely breathtaking place. Makes sense that it is named as part of an anthology because it is living poetry --- I would return in a heartbeat! Thank you ❤

Waiters at the cafe have different attitudes than the exceptional staff at the reception/hotel. Would be great to have the same standard of service and friendliness throughout the entire establishment. Little things like location of charging outlets: having one on both sides of the bed and one in the bathroom for a straightener etc would show greater attention to detail. Room carpets can do with an upgrade (or maybe just my one). Of course food and drinks are overpriced and I had much better desserts around Budapest but considering the overall experience, to me it was really worth it ❤

Staff were friendly and attentive and the bar makes a great g and t.

Wee bit further from a lot of the sights than had first thought but didnt cause us any issues.