Overview

Serena Hotel

Jalan Marjuk No. 4-6 Kebon Kawung, Bandung 40171, Indonesia
+62 224 207 850

RM 99+

Overall guest ratings

6.2/10 Good
Based on 114 reviews

Review highlights

  • 9.2
  • 4.2
  • 2.6
  • 2.0

Nearby

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    About

    Located just 1.9 mi (3 km) from the airport, Serena Hotel offers a free shuttle at scheduled times. For a bite to eat, guests can check out Rena Resto, which serves breakfast, lunch, and dinner. Rooms offer up nice touches like rainfall showerheads, bathrobes, and slippers.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Car hire
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Safe
    • Free airport shuttle
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.2 Good
    Based on 114 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 4.2 "Breakfast is below average."
    • 2.6 "Awful rooms."
      1.3 "87% complained about the bathroom."
      1.4 "86% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      4.4 "56% said rooms were small."
      2.9 "71% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
    • 2.0 "Terrible amenities."
    • 1.4 "Generally quite dirty."
      1.4 "86% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 0.0 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
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    Overall rating

    6.4 Good
    Based on 10 reviews
    • 2.6 "Awful rooms."

    Overall rating

    6.4 Good
    Based on 103 reviews
    • 9.1 "Terrific location."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 4.4 "Breakfast is below average."
    • 4.3 "Not very comfortable."
    • 2.8 "Awful rooms."
      1.1 "89% complained about the bathroom."
      1.2 "88% said rooms were dirty."
      0.0 "100% thought they were poorly maintained."
    • 1.2 "Generally quite dirty."
      1.2 "88% said rooms were dirty."
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