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Hotels near Asheville Regional airport

Hotels near Asheville Regional airport

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Asheville Regional (AVL) - Asheville, NC, United States
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Best hotels near Asheville Regional airport

Cleanliness
9.7
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
9.2
Overall 9.4 Excellent
Based on 491 reviews
Cleanliness
9.7
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
9.2
Cleanliness
9.7
Comfort
9.6
Location
9.7
Services
9.6
Staff
9.6
Cleanliness
10.0
Comfort
9.5
Facilities
10.0
Location
10.0
Overall
9.5
Cleanliness
9.6
Comfort
9.6
Location
9.5
Services
9.5
Staff
9.5
Cleanliness
9.7
Comfort
9.6
Facilities
8.0
Location
9.5
Overall
8.0
Cleanliness
10.0
Comfort
9.6
Location
9.5
Services
10.0
Staff
9.6
Cleanliness
9.7
Comfort
9.5
Location
9.5
Services
9.5
Staff
8.9

Excellent 10.0
Pros: BREAKFAST WAS GOOD, LOCATION WAS EXCELLENT!!! EVERYTHING WAS VERY CLEAN, SOCIAL DISTANCING WAS GREAT. STAFF WAS VERY PERSONABLE, AND VERY HELPFUL AND INFORMATIVE!!! VALUE WAS EXCELLENT, WOULD RETURN HERE AGAIN!!!
Cons: NOTHING!!
Excellent 10.0
Pros: The hot breakfast was great! Staff was super friendly! The location was very convenient as well.
Cons: A hot tub would’ve been nice.
Excellent 9.0
Pros: The organization and cleanliness was phenomenal and the staff were super friendly.
Cons: Neighbors were a little noisy but not the hotel’s fault.
Excellent 8.0
Pros: Located in old bank building. Great location buy the riverfront and walking distance to all eateries.
Excellent 9.0
Pros: breakfast was fresh and great! coffee fresh and hot, made just right, Everyone was friendly and helpful. Room was clean and nice
Cons: Can't think of any thing
Excellent 10.0
Pros: There was a confusion about the reservation when we first arrived and the young woman at the front desk was extremely helpful in clearing up the confusion.
Excellent 10.0
Pros: The hot breakfast was great! Cleanest hotel I ever stayed in! The room was comfortable and well laid out. Shower was fantastic.
Cons: There wasn't anything I didn't like in this facility.
Excellent 10.0
Pros: Rooms well kept and spacious. Zero noise. Courteous staff.
Excellent 9.4
Pros: Loved the huge walk-in shower.
Cons: Matress on the bed was way too firm.
Excellent 8.0
Pros: Decor was nice, room & bed comfortable.
Cons: I would like to get an itemized copy of my bill at checkout.
Hampton Inn & Suites Asheville Biltmore Village - Asheville
Rated no. 1
9.4
Excellent 9.4
Based on 491 reviews
Details
Reviews
RM 502

Cleanliness
9.6
Comfort
9.6
Facilities
8.5
Location
9.7
Overall
8.0
Overall 9.3 Excellent
Based on 287 reviews
Cleanliness
9.6
Comfort
9.6
Facilities
8.5
Location
9.7
Overall
8.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
9.6
Comfort
9.7
Location
9.8
Services
9.4
Staff
9.4
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
10.0
Overall
9.3
Cleanliness
9.5
Comfort
9.6
Location
9.6
Services
9.5
Staff
9.6
Cleanliness
9.8
Comfort
9.7
Location
9.7
Services
9.4
Staff
9.6
Cleanliness
9.8
Comfort
9.6
Location
9.8
Services
9.8
Staff
9.2
Cleanliness
9.7
Comfort
9.6
Location
9.8
Services
9.9
Staff
9.3

Excellent 10.0
Pros: Perfect location, perfect match to the Biltmore Estate.
Cons: I did not like the choice of the pillows. Otherwise my stay was perfect.
Excellent 10.0
Pros: The place has great Mountain View’s so make sure to upgrade to the view rooms. Great customer service at check-in. It gives you an old time southern comfort vibe with modern day comforts.
Cons: Slightly overpriced if you value everything all together No seating available at the restaurants, however the rooms were not full. This created a great inconvenience as we had to drive off the property (4 mile stretch just to get out of biltmore) and then find a restaurant that would allow indoor dining. Might consider just staying off the property all together next time. Cheaper and more luxurious options are available closer to everything in Asheville.
Excellent 10.0
Pros: Beautiful property & great service
Mediocre 2.0
Cons: Awful. They slammed the hotel full and only allowed 50% capacity in all resdturants. Awful experience , no sheets on bed, couldn’t eat anywhere, ended up having to do room service because everything was unavailable. Awful experience. Do NOT go during COVID!
Excellent 10.0
Pros: The hotels in grounds are decorated in Christmas cheer, the staff are very proficient covid-19 conscious and friendly. Everything from valet parking to booking housekeeping and the dining room was outstanding. If you're in the culture and nature staying on the Biltmore estate grounds is the way to go.
Cons: The constant message from booking.com and the taxes for the hotel stay are a little annoying. The safety deposit normally held with a card number but they actually make a transaction which will eventually be refunded but is also something not in the documentation prior to arrival.
Okay 4.0
Cons: My stay at the Inn began with them not letting me and my family up to the property after paying $650 for the room because somehow my reservation was cancelled and they were fully booked (the only available option was a $1,500 suite which they would prefer to turn me an my family away rather than upgrade us into the suite -- I would need to pay the difference for the suite or I was out of luck). So I stood around in the parking lot for an hour with my family while on the phone arguing with their reservation team. They were fully aware that it was our wedding anniversary. We left and went downtown to figure out what we were going to do when they called us back to inform us that they did have a room (clearly they had a room the whole time). When I got to the room I thought surely they would have sent us a cheese plate, a bottle of champagne or a comped dinner for their mistake - nope! Nada. Was very disappointed to have paid $650 for a room and get treated so poorly. I won't return.
Excellent 10.0
Pros: Rooms were beautiful,, the setting sylvan, dining was elegant and the wine was incredible.
The Inn On Biltmore Estate - Asheville
Rated no. 2
9.3
Excellent 9.3
Based on 287 reviews
Details
Reviews
RM 1,347

Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.6
Overall
10.0
Overall 9.2 Excellent
Based on 544 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.6
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.4
Location
9.6
Services
9.3
Staff
9.3
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.4
Location
9.5
Services
9.4
Staff
9.4
Cleanliness
9.7
Comfort
9.6
Location
9.7
Services
9.6
Staff
9.5
Cleanliness
9.7
Comfort
9.4
Facilities
10.0
Location
9.6
Overall
10.0
Cleanliness
9.4
Comfort
9.0
Location
9.2
Services
9.1
Staff
8.9

Excellent 10.0
Pros: Location was perfect to enjoy all that the Biltmore estate has to offer. Enjoyed exploring the natural beauty of the grounds as well as the excellent wine and dining options.
Okay 4.0
Pros: The Christmas decorations
Cons: The room was very small, we could hear everything from the lobby late into the night, and the upstairs neighbors stomped on the ceiling until late. Check in was also a unpleasant experience.
Excellent 8.0
Pros: The hotel was immaculate, which is extremely important to us.
Cons: We could easily hear complete conversations in the rooms next to us, including the hallway. Soundproofing could be improved. Not all USB outlets worked properly. There is no streaming service option for TV if you have a Netflix, Hulu, or Amazon Prime account. Robes and a complimentary bottle of wine would be a nice touch for the price of the room.
Excellent 10.0
Pros: Exceptional quality from customer service to cleanliness. Every meal we had at on property restaurants was amazing!!
Excellent 9.4
Pros: The entire ambiance of Antler Village is so charming. We love all the outdoor dining options, and the opportunity to go for after-dinner strolls in such a lovely, relaxing environment.
Cons: Really wish the mattress were firmer and offered more support for a good night’s rest.
Excellent 9.7
Pros: Easy access to the village area
Village Hotel on Biltmore Estate - Asheville
Rated no. 3
9.2
Excellent 9.2
Based on 544 reviews
Details
Reviews
RM 1,015

Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
9.4
Overall
10.0
Overall 9.0 Excellent
Based on 592 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
9.3
Services
9.0
Staff
9.0
Cleanliness
8.3
Comfort
10.0
Facilities
10.0
Location
8.3
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.4
Services
9.1
Staff
9.1
Cleanliness
9.6
Comfort
9.3
Location
9.5
Services
9.2
Staff
9.1
Cleanliness
9.7
Comfort
9.6
Location
9.4
Services
9.2
Staff
9.0
Cleanliness
9.7
Comfort
9.3
Location
9.5
Services
9.5
Staff
9.3

Excellent 10.0
Pros: It was a big room, spacious and comfortable. The staff were exceptional and very helpful when asked some questions. Food was good and serving, plentiful.
Cons: We don't have anything to suggest to make it better. We did not need to use the pool and did not have time to work out at the fitness center so could not comment on that.
Excellent 8.0
Pros: Very friendly staff, clean, comfortable rooms
Cons: The USB outlets built into the side tables didnt work. We tried a few different cables with not luck.
Excellent 10.0
Pros: It was a good location and close to everything.
Cons: It was great!
Excellent 10.0
Pros: Friendly staff, great location, & excellent resources to work from remotely
Excellent 9.0
Pros: The bed was very comfortable. Everything was very clean.
Cons: There was no guide on the tv to search channels and what was on each. The lights were very bright.
Excellent 10.0
Pros: Great room space. Love the rolling desk and drop some with coat hooks.
Cons: Nothing
Holiday Inn Hotel & Suites-Asheville-Biltmore Vlg Area - Asheville
Rated no. 4
9.0
Excellent 9.0
Based on 592 reviews
Details
Reviews
RM 445

Cleanliness
9.4
Comfort
9.2
Facilities
9.7
Location
9.2
Overall
9.7
Overall 9.0 Excellent
Based on 203 reviews
Cleanliness
9.4
Comfort
9.2
Facilities
9.7
Location
9.2
Overall
9.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.3
Location
9.2
Services
9.4
Staff
9.1
Cleanliness
10.0
Comfort
9.4
Facilities
9.7
Location
9.1
Overall
9.7
Cleanliness
9.3
Comfort
9.1
Location
9.1
Services
8.8
Staff
9.2
Cleanliness
9.4
Comfort
9.3
Location
9.3
Services
9.3
Staff
9.4
Cleanliness
9.3
Comfort
9.2
Location
9.5
Services
9.1
Staff
9.3
Cleanliness
9.3
Comfort
8.9
Location
9.6
Services
8.5
Staff
9.2

Excellent 10.0
Pros: Location was the best; you can step out of hotel doors and you have restaurants, desserts places just right away. Even the movie teather it's just right in front of the building. The indoor pool was warm and jacuzzi amazingly hot( which in most of the hotels, it's not hot enough or broken). The variety of t.v. channels was one of the icing on the cake; plenty of movies to watch. If you want to relax in the room and watch tv; here it's your place aswell. The workout room has an EXCELLENT: NOT AVERAGE!!!treadmill. They also has spa place available; hotel restaurant, parking garage building, etc, etc, etc... I do re commend this hotel with my eyes closed to anyone!!!
Cons: I dont get inside elevators due to claustrophobia and wen was time to go the pool I had to go outside the hotel and walk round the building to go to the basement door because the only way to go to the pool and workout room was getting inside elevators. And it was very cold in the 30th degrees and on my way out of the pool I was wet and running outside the building to go to the front door to get inside the hotel.
Excellent 10.0
Pros: Service
Cons: Zero
Excellent 8.0
Pros: Restaurant was great.
Cons: We could not get housekeeping for three days even thought we requested it daily. We took out our trash and used stale towels. If this is not available, room rate needs to be adjusted accordingly. .
Good 7.0
Pros: The staff we encountered were friendly, complimentary coffee in the lobby, clean room, comfortable beds, nice large TV and refrigerator. (Wish there was a microwave too). The bathroom was well lit and nice and the shower head put out a nice flow
Cons: The common area floors/carpets were filthy the entire weekend, hallways, lobby. They appeared to never be vacuumed and common area trash cans were full or over flowing at times. My wife took a shower at 10:30am and the water was not "Hot". The heater in the room was VERY SLOW to warm up, taking hours to move 4° upon our arrival night when temperatures outside were only in the 40s-50s° Bathroom and bedroom trash cans have plastic returnable liners (not removable trash bags)to empty the trash which looked gross
Excellent 10.0
Pros: Everything. Service. Hospitality. Cleanliness. Parking location. Room view. Options for dinner over the holiday.
Excellent 8.8
Cons: Mattresses were older ,
Excellent 10.0
Pros: Consistent & good service; great location (alternative to staying downtown Asheville); restaurants, movie theatres, pharmacies, grocery stores are within a 5 minute walk or drive. Asheville airport is on exit away. Downtown Asheville and lots of great restaurants are no more than 15 minutes drive. Biltmore estate is about 10 minutes away. Outstanding breakfast buffet (make sure it is part of your package).
Cons: Traffic congestion on 26 at times. Consider using Hendersonville street to get downtown.
Excellent 10.0
Pros: Love the staff; Valet-Steven, the catering manager Gunny , sales manager Tammy
Cons: In the bathroom there's not enough counter space to put your toiletries, makeup bag etc when you're getting ready to go out or go to bed.
Excellent 10.0
Cons: Only thing that was not exceptional were the pillows on the bed......they were not comfortable. Hardly enough to complain about though.
Hilton Asheville Biltmore Park - Asheville
Rated no. 5
9.0
Excellent 9.0
Based on 203 reviews
Details
Reviews
RM 579

Cleanliness
9.3
Comfort
9.0
Facilities
9.6
Location
8.8
Overall
9.2
Overall 8.9 Excellent
Based on 359 reviews
Cleanliness
9.3
Comfort
9.0
Facilities
9.6
Location
8.8
Overall
9.2
Cleanliness
9.4
Comfort
9.1
Location
9.1
Services
9.0
Staff
9.1
Cleanliness
9.6
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
9.3
Cleanliness
4.0
Location
4.0
Overall
8.0
Staff
5.0
Value for money
4.0
Cleanliness
9.1
Comfort
8.9
Location
8.6
Services
8.9
Staff
9.0
Cleanliness
9.5
Comfort
9.2
Facilities
9.0
Location
8.8
Overall
9.0
Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
9.3
Staff
9.3

Okay 5.0
Cons: Breakfast.. horrible microwave biscuit
Excellent 10.0
Pros: Even with covid restrictions in place, they still provided hot items that were excellent. They were well equipped and efficient.
Excellent 10.0
Pros: Very clean place
Excellent 9.0
Pros: Breakfast was well organized following COVID protocols.
Cons: I missed having some scrambled eggs
Excellent 10.0
Pros: Our stay was great! The staff was top-notch and beyond friendly. The hotel is updated and clean, which is important during the COVID-19 pandemic. The grab-n-go breakfast was also a plus!
Excellent 10.0
Pros: Very nice hotel w pleasant staff and pleasant accomadations
Excellent 10.0
Pros: Comfortable beds
Cons: Water pressure in shower was poor
Excellent 10.0
Pros: Hotel was clean; well appointed; excellent staff who are very helpful and professional; good location--convenient to all major attractions and also downtown Asheville. Breakfast was good quality with many items to choose from and all were well prepared. Rooms were large with multiple areas for both sleeping and relaxing.
Cons: There was nothing to dislike. We had no complaints.
Excellent 9.4
Pros: The room had windows that could open and a door leading to a small balcony; these made the room airier and lighter.
Cons: We were told we could not take our breakfast poolside because of fears that food would get into the water. But the evening before several families were having snacks/dinner/drinks on the tables and in the gazebo near the pool. A little consistency is in order. If you want families as well as couples to be welcomed fully on a hot summer day, you need to be a bit more flexible in your policy.
Excellent 10.0
Pros: The staff was outstanding and friendly. Used meeting room for biz. Quiet. Clean rooms
Cons: Standard corporate Holiday Inn Express breakfast bar. All Holiday Inns need to up their game and improve the quality and taste of breakfast. With that said, the Holiday Inn Asheville was exceptional.
Holiday Inn Express & Suites Asheville Sw - Outlet Ctr Area - Asheville
Rated no. 6
8.9
Excellent 8.9
Based on 359 reviews
Details
Reviews
RM 413

Cleanliness
9.0
Comfort
8.9
Facilities
8.0
Location
8.7
Overall
7.7
Overall 8.6 Excellent
Based on 804 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
8.0
Location
8.7
Overall
7.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
7.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.8
Location
8.5
Services
8.6
Staff
9.2
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
9.0
Comfort
8.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
9.0
Comfort
8.8
Location
8.7
Services
8.6
Staff
9.2
Cleanliness
9.1
Comfort
9.1
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
9.1
Comfort
9.0
Location
8.7
Services
8.8
Staff
9.1
Cleanliness
8.8
Comfort
8.9
Location
8.6
Services
8.6
Staff
9.1

Excellent 9.0
Pros: The location was great! Being right next to the outlet mall was awesome. Because of Covid-19 restrictions, they were not serving breakfast at the hotel but the location allowed for us to have SEVERAL options for an alternative breakfast.
Cons: I wish I had more time to stay!
Okay 5.0
Pros: Location
Cons: No breakfast.
Good 6.0
Pros: Fantastic location. The rooms are very nice & have been updated. A little on the small side, but decent otherwise.
Cons: I didn’t like that there is currently no maid service, which means my towels weren’t changed out and when I asked for more I was told to bring my other towels back. Which is fine, however when staying in a hotel that is usually taken care of for you. I also didn’t appreciate having to ask so often for toilet paper. It should be stocked well in the room, but when we arrived there was only one full roll and one pretty much empty roll. They also advertise breakfast which they currently are not doing due to Covid. Should be noted somewhere. Last but not least, I paid for a queen room and received a room with most certainly full beds. It was more expensive for the queen room, so it’s disappointing that I didn’t receive what I paid for.
Excellent 10.0
Pros: Nice and clean
Cons: Nice closer to my job
Excellent 9.0
Pros: Enjoyed stay!
Excellent 10.0
Pros: Clean and friendly service
Good 6.8
Pros: The breakfast was good. The beds are hard which some people love so that’s a preference issue. The pillows are soft and thin so your head hits the mattress. The location is good close to the parkway which we wanted. House keeping was good. Front office desk needs a lot of work. Check in was cold and not welcoming. I also received a call day of check in from someone who was making sure I knew what room I picked online which was nice to confirm but the friendliness wasn’t there!! Then, checking in it continued!
Cons: The front staff. Say hello, show friendliness. Use customer service.
Excellent 10.0
Pros: I was particularly pleased by the list of local restaurants and attractions that was handed to me as I checked in, with highlighting on the ones that offered guests a discount! The hotel was clean and bright and the staff was very friendly.
Excellent 8.5
Pros: free cookies and hot coffee available in lobby great breakfast options
Cons: dirty pillow case that was swapped out quickly. horrible shaped parking lot very tight
Country Inn Suites, Asheville at Asheville Outlet - Asheville
Rated no. 7
8.6
Excellent 8.6
Based on 804 reviews
Details
Reviews
RM 304

Cleanliness
9.1
Comfort
8.8
Facilities
7.0
Location
8.6
Overall
7.5
Overall 8.5 Excellent
Based on 1,938 reviews
Cleanliness
9.1
Comfort
8.8
Facilities
7.0
Location
8.6
Overall
7.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
2.0
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
4.0
Overall
6.0
Cleanliness
9.0
Comfort
8.7
Location
8.6
Services
8.4
Staff
8.9
Cleanliness
10.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
7.8
Comfort
8.5
Facilities
8.0
Location
7.2
Overall
8.6
Cleanliness
9.1
Comfort
8.8
Location
8.5
Services
8.3
Staff
8.9
Cleanliness
9.1
Comfort
8.9
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
9.2
Comfort
8.9
Facilities
4.0
Location
8.7
Overall
7.0
Cleanliness
9.0
Comfort
8.5
Location
8.5
Services
8.3
Staff
8.9

Good 6.0
Pros: Convenient and very clean and comfy
Cons: NExt to Texas Roadhouse traffic in and out was ridiculous.
Excellent 8.0
Pros: Close to downtown and interstate. Clean.
Cons: Parking lot is too steep. Rooms by pool have to go thru whole lot to reach room. Water wasn't very warm either.
Good 7.0
Pros: As I was taking a shower a small roach crawled up the shower curtain.
Excellent 10.0
Pros: Exactly the type of room I like. Comfortable, simple, and clean.
Cons: No issues.
Excellent 8.0
Pros: Sack breakfast☹️ Clerk at checkin was strange and edgy, made us presume things about him
Cons: Price, location, room
Excellent 8.0
Pros: Affordable, clean, comfortable and friendly staff. Would stay there again.
Cons: Entrance was hard to see.
Good 6.2
Pros: The room, beds, etc were fine
Cons: The parking lot entrance takes you up a hill & through a very tight Texas Roadhouse parking lot, we only did this a few times and it was a nightmare every time. I’m sure it was the only way it could be done, but nonetheless it was a cluster. The breakfast food was ok too, but it was extremely busy and the layout was not helping.
Good 7.7
Pros: I was surprised with the cleanliness of the hotel and the comfortable beds. The price was kind of expensive but the location made it worth it. The rooms were clean and I didn't see any wear and tear. I definitely had my doubts but 10 out 10 would stay again.
Cons: The only downfall was the entrance but not a big deal
Excellent 10.0
Pros: Both the check in and check out staff was excellent. Everything wad cream and very neat in the room.
Cons: There isn't enough parking to accommodate the amount of rooms that the hotel has. When we got back to our room around 11 at night we didn't have anywhere to park, so we had to stop and ask the night staff inside the hotel where we were suppose to park. We had to park in the restaurant parking lot next to the hotel and then we had to walk up a incline and around the back side of the hotel to get to our room. But other than that everything watt excellent.
Excellent 8.2
Pros: Rooms were clean. Staff kept food well stocked. Staff was courteous, friendly Room cost was reasonable for Sunday (not for Saturday)
Cons: Walls are paper-thin. We complained about next door very loud guests. All they did was turn down the radio, then continued to shout until 2am. We were exhausted in the morning. Pastries in the morning were not fresh.
Good 6.8
Pros: Comfortable bed, decent room
Cons: Very loud on the street side difficult to sleep through
Excellent 8.2
Pros: Room was very clean and comfortable. Loved the bed. Extremely comfortable and slept well. Nice tv. . Bathroom was spotless.
Cons: We checked in around 3:30 and everything was fine. We left to out around 6 and returned around 10.30 PM. Every parking spot was taken. I`m not sure how many units this hotel has but parking is no where near comparable to the amount of rooms available . When I asked the staff person where I should park he told me to park at the restaurant next door. When I voiced my concern about this his attitude was like " whatever". Guess he had heard it so many times it didn`t phase him. Not sure if I would stay here again or not. For such a wonderful place to stay this is an issue that needs to be addressed.
Clarion Inn Biltmore Village - Asheville
Rated no. 8
8.5
Excellent 8.5
Based on 1,938 reviews
Details
Reviews
RM 324

Cleanliness
8.9
Comfort
8.7
Facilities
8.0
Food
8.5
Location
8.9
Overall 8.5 Excellent
Based on 830 reviews
Cleanliness
8.9
Comfort
8.7
Facilities
8.0
Food
8.5
Location
8.9
Cleanliness
8.0
Comfort
7.6
Facilities
7.6
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Facilities
7.7
Food
8.5
Location
8.8
Cleanliness
8.8
Comfort
8.5
Location
8.8
Services
8.5
Staff
9.0
Cleanliness
7.7
Comfort
7.7
Facilities
7.4
Location
7.7
Overall
7.6
Cleanliness
9.5
Comfort
8.5
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
9.0
Comfort
8.8
Location
9.0
Services
8.6
Staff
8.8
Cleanliness
9.3
Comfort
8.9
Location
9.2
Services
8.7
Staff
9.3
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.7
Comfort
9.6
Location
9.3
Services
9.4
Staff
9.9

Excellent 10.0
Pros: waffles great
Excellent 10.0
Pros: Didnt eat breakfast
Cons: The elevator to the floor had a bad odor
Excellent 9.0
Pros: The breakfast lady so kindly.
Mediocre 2.0
Pros: Worst hotel that I’ve been!!!!
Cons: Totally Nasty
Excellent 10.0
Pros: really enjoyed 5 star service for a fraction of the price
Cons: I really enjoyed 5 star service for a fraction of the price
Excellent 9.1
Pros: Great location. Close to restaurants, shopping, Blue Ridge Parkway. Breakfast was very good, room was clean and comfortable
Excellent 8.0
Pros: I like that the room was available at a decent rate, which was more than what I usually pay but all other hotels were booked on a very expensive long weekend. Cleaning staff helped and went out of her way to help me. Bed was comfortable.
Cons: One negative, hotel was under some repairs, car port was closed off so made difficult to turn around, ladders around in places, and bathroom had a broken sink cabinet and the corner was supported by a splintered 1x1 wood stick and was not fastened, not a huge issue, but could pose a Hazard for any handicap since this was a handicap room.
Excellent 8.7
Excellent 9.4
Pros: Staff was friendly, good breakfast, amazing price with location easy to get to from the highway and a quick drive to downtown.
Excellent 9.4
Pros: Great location. Very happy with the room and customer service. Great breakfast.
Cons: The walls are a little thin
Excellent 9.7
Pros: The front host was so helpful and friendly. I wish I remembered her name. Young woman with long strawberry-blond hair. She made us feel welcome and took the time to suggest places to visit, great restaurants to try, etc. Honestly, the nicest host/front desk staff during this trip. We stayed in 6 hotels in the past two weeks. I also loved that they mostly put guests with their beloved dogs on the first floor. At another hotel, I had to ask for the room to be changed, as it smelt like a wet dog. He also gladly moved us and told us most hotels set aside rooms for guests who don't have dogs or travel with them. I figure many who travel with their beloved dogs also let them sleep on the beds. I'm happy that hotels are pet-friendly because we traveled with our daughter, her husband and their puppy, at 2 of the hotels so we had to find hotels that we pet-friendly, but I was happy to be placed in a room that wasn't.
Okay 5.7
Pros: Location
Cons: Breakfast awful. Bad coffee
Excellent 8.0
Pros: Great for those traveling with pets. Breakfast is very basic but serves its purpose. Bonus is 24 hour availabilty of free coffee.
Good 7.7
Pros: Have stayed here before. Could tell it was recently updated. Rooms decor and comfort have been improved. Much more comfortable.
Cons: Complementary breakfast is terrible! Precooked sausage was still half frozen. Eggs were either over cooked on the sides of pan or runny in the middle. Waffle batter was like sludge and cooked like sludge. Stick to the fruit, toast and bagels.
Excellent 10.0
Pros: Good location, clean , quite, lots if good places to eat close by, plus outlet mall across parking lot
Good 6.2
Pros: Nice staff, clean, free breakfast
Cons: Location was ok, would have liked to stay a little closer to Biltmore and downtown as opposed to a rundown mall.
Excellent 10.0
Pros: Tried to find an economical comfortable hotel. They surpassed all expectations. Will definitely stay here again. Friendly staff, clean comfortable room. Thanks for a great weekend.
Excellent 8.0
Pros: Breakfast Bar
Cons: Elevator is major clunky and slow. Bathroom way too small for king bed room
Comfort Suites Outlet Center - Asheville
Rated no. 9
8.5
Excellent 8.5
Based on 830 reviews
Details
Reviews
RM 348

Cleanliness
8.9
Comfort
8.9
Facilities
8.4
Location
9.4
Overall
8.2
Overall 8.5 Excellent
Based on 309 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.4
Location
9.4
Overall
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.9
Comfort
8.9
Location
9.5
Services
8.7
Staff
9.4
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.8
Comfort
8.5
Facilities
8.5
Location
9.1
Overall
8.2
Cleanliness
8.9
Comfort
8.8
Location
9.3
Services
8.5
Staff
9.2
Cleanliness
9.0
Comfort
9.0
Location
9.5
Services
8.4
Staff
9.5
Cleanliness
9.1
Comfort
9.4
Facilities
9.0
Location
9.5
Overall
9.0
Cleanliness
9.4
Comfort
9.2
Location
9.4
Services
9.1
Staff
9.2

Excellent 10.0
Pros: Great location and setting with wooded area. Staff was very pleasant and responded/completed requests very quickly.
Cons: This is a pet friendly hotel. Guests leaving dogs alone in the room causing barking/howling. Carpet in room was stained at door way from urine. Carpet needed a good cleaning or replace with tile.
Excellent 10.0
Pros: Clean, good location
Cons: Price
Excellent 10.0
Pros: Excellent, convenient location. Pet fee was low compared to other chains. Staff was extremely friendly and helpful. Breakfast was very tasty (not free). Debated staying at a couple properties downtown, but I'm glad we stayed the Doubletree Biltmore. Much better place for pets as there is some room to roam around the property. And the downtown was a little dirty. We had 5 (3 kids) plus a big dog, and our 2 rooms were adjoining, which was really convenient.
Cons: Being nitpicky here, but the tub drain in room 319 is a little slow. The crew at the TGIF (attached but not affiliated to the Doubletree) was a little cranky.
Excellent 8.0
Pros: Breakfast was good, but limited at this time due to covid. Options were cut back. First day they were understaffed for how busy they were and they admitted it for the hotel being fully booked. Food was good, but wish they mixed it up from day to day, got old with the same thing day after day.
Cons: Really not the hotel's fault, but I thought the room was two queens when it was two full-size beds, which were quite small for me and my wife as well as for my two girls sharing. But it worked. The sheets and comforters were great.
Okay 5.0
Pros: The cleanliness was very good and the cookies we got at check-in were very good.
Cons: the drapes are attached to the ceiling in a way that prevents them from closing, so the large lights on the building across the street were shining through the window all night. Fan for the heater/AC was very loud.
Excellent 8.0
Pros: Facility was clean, shower pressure was great, staff was helpful.
Cons: Room was too basic, no fridge, no extra sink, ceiling in bathroom was extremely, oddly low.
Good 6.8
Pros: Location and staff
Cons: Looks dated
Excellent 10.0
Pros: We stayed here because it was close to the Biltmore. Also, Biltmore village where there are shops and places to eat.
Excellent 10.0
Pros: We like the clean room and friendly staff. The pool and hot tub were great! The weekend breakfast buffet was very good. It was close to restaurants and shopping. We would come and stay here again.
Okay 5.4
Pros: Nice lobby
Cons: For over $300 a night, I expected a larger room, with typical hotel amenities (i.e. microwave, refridgerator). I've stayed in much larger rooms in other Double Tree Hotels. This Double Tree did not offer a free complimentary breakfast which should be expected with a $300 price per night.
Excellent 8.8
Pros: The lobby is inviting and the smell of cookies is wonderful.
Cons: The bathroom shower was a little moldy and we only had 1 washcloth.
Excellent 9.1
Pros: Convenient
Cons: No complimentry breakfast.
DoubleTree by Hilton Asheville - Biltmore - Asheville
Rated no. 10
8.5
Excellent 8.5
Based on 309 reviews
Details
Reviews
RM 526

Cleanliness
8.7
Comfort
8.5
Facilities
8.2
Location
9.1
Overall
8.2
Overall 8.3 Excellent
Based on 1,027 reviews
Cleanliness
8.7
Comfort
8.5
Facilities
8.2
Location
9.1
Overall
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
6.0
Staff
8.0
Cleanliness
8.7
Comfort
8.7
Location
9.2
Services
8.4
Staff
8.6
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.8
Comfort
8.8
Facilities
8.2
Location
8.8
Overall
8.0
Cleanliness
8.7
Comfort
8.4
Location
9.0
Services
8.1
Staff
8.5
Cleanliness
8.8
Comfort
8.6
Facilities
8.5
Location
9.0
Overall
9.0
Cleanliness
8.8
Comfort
8.6
Facilities
6.0
Location
9.3
Overall
6.0
Cleanliness
8.9
Comfort
8.7
Location
9.1
Services
8.1
Staff
8.5

Poor 1.0
Cons: The manager Rufus was not very welcoming.
Good 7.0
Pros: Location was perfect for a Biltmore visit
Cons: Staff was not friendly, no wearing a mask (which I believed was required by the signs on the door), when we stopped by to see if we child check in a couple hours early. A simple "sorry, it's not ready" yet would have sufficed.
Excellent 8.0
Pros: The distance to everything, including Biltmore. Also loved how clean and organized they were. The staff was friendly.
Cons: The breakfast the gave us... was underwhelming to say the least. I understand the circumstances but it could have been handled better. A "to-go" bag with only one or two items that I could actually eat.
Excellent 9.0
Pros: Staff was very helpful. Facility was clean. Up to. Covid standards.
Cons: Nothing! All good!
Excellent 8.0
Pros: The pool and spa, the customer service and the comfort of the beds.
Cons: We were not able to get the typical quality breakfast. Though the bags were full, the items were not what our family would typically eat. A hot breakfast is ideal, but this was not provided. COVID can be an easy excuse to make things like a hot breakfast happen.
Excellent 10.0
Pros: It was very clean, the room was nice, it was so close to the Biltmore & the lady at the desk was extremely helpful & nice! Would stay there again anytime I’m in the area.
Excellent 9.0
Pros: Overall it was quite nice. We didn’t make use of the amenities, but they were there. Plenty of parking, but getting in and out was a tad tricky. They had a “to go” breakfast that was something at least, can’t complain about it under the circumstances. I would stay there again.
Cons: Some things in the room need a little TLC, but everything that needed to work did so.
Good 6.0
Pros: Convenient location for a quick business trip or for the biltmore Free basic breakfast (cereal and coffee that gets the job done)
Cons: Bed was uncomfortable and the sheets were pretty scratchy. Despite the airconditioning being on full blast, the room was kind of hot and humid.
Excellent 8.0
Pros: The room was clean, the bed was comfortable, the bathroom was nice, except that the shower head kept dripping. The breakfast was a full breakfast that included waffles and other items.
Excellent 10.0
Pros: Room was clean and breakfast was very good.
Cons: No complaints.
Excellent 8.5
Pros: The hotel was within 3 to 4 blocks of all the sites we were interested in.
Cons: I wish we had a week to stay instead of a weekend
Excellent 8.3
Pros: Great breakfast !
Excellent 9.3
Pros: The hotel was very close to Biltmore Estate which is where we were visiting. For the money the hotel was very nice, clean, and the breakfast was delicious. Would definitely stay here again.
Cons: Card keys were a bit tricky to open the doors with , had to hold it just right.
Baymont by Wyndham Asheville/Biltmore Village - Asheville
Rated no. 11
8.3
Excellent 8.3
Based on 1,027 reviews
Details
Reviews
RM 380

Cleanliness
8.5
Comfort
8.3
Facilities
7.3
Location
8.7
Overall
7.7
Overall 8.2 Excellent
Based on 1,266 reviews
Cleanliness
8.5
Comfort
8.3
Facilities
7.3
Location
8.7
Overall
7.7
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
7.6
Overall
7.3
Cleanliness
8.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
8.5
Comfort
8.3
Location
8.7
Services
8.1
Staff
8.8
Cleanliness
8.1
Comfort
7.1
Facilities
7.3
Location
7.8
Overall
7.8
Cleanliness
8.1
Comfort
7.3
Facilities
7.2
Location
7.2
Overall
7.6
Cleanliness
8.4
Comfort
8.1
Location
8.6
Services
7.9
Staff
8.8
Cleanliness
8.9
Comfort
8.7
Facilities
7.3
Location
9.1
Overall
7.3
Cleanliness
8.8
Comfort
8.6
Facilities
7.6
Location
8.8
Overall
8.0
Cleanliness
8.5
Comfort
8.4
Location
9.0
Services
8.4
Staff
9.0

Excellent 10.0
Pros: The suite had a large jacuzzi tub in it which was delightful. The beds were like sleeping on a cloud.
Cons: I miss not having the continental breakfast due to Covid 19... but they did have individually wrapped Danishes and the sort.
Good 7.0
Pros: It was very close to the Biltmore. The staff was very friendly and helpful
Excellent 9.0
Pros: Very nice staff, clean room, comfortable bed, and in a location close to many things to do.
Cons: There was nothing I didn't like, but if I had to say something, it would be that the pool temperature was a little low.
Excellent 10.0
Pros: The rooms were nice and comfortable.
Cons: N/A
Good 7.7
Pros: Breakfast was nice. Beds were comfortable. Front staff was friendly
Cons: Bathroom could have been cleaner
Good 6.0
Cons: Room was noisy
Excellent 8.0
Pros: Room accommodations excellent- friendly staff
Cons: Breakfast - we ate at a restaurant
Okay 4.8
Pros: Front desk staff were efficient and helpful. Close to local highway and downtown Asheville.
Cons: Fourth floor hall and room smelled like smoke and was distinctly unpleasant. Room was small for 2 adults. Noisy both day and night.
Excellent 8.0
Pros: Great value during holiday traveling!
Good 7.4
Pros: Nicely decorated hotel. Room was clean and updated.
Cons: Location is just off the highway and on the corner of a busy intersection. Traffic noise was very noticeable. Heater rattled when on, toilet filled every ten minutes.
Excellent 8.0
Pros: Spacious bedroom, layout of room, great shower
Cons: Coffee was wretched. Getting a setting on the AC ...was either too hotor too cold
Mediocre 2.0
Pros: Nothing
Cons: Booked the room because of the large jetted tubs and rooms, but when we checked in that was not the case. Our room was so small you could barely walk around. When we went downstairs to ask about the room we were told that there were no more rooms available. At that point, we cancelled our reservation and went to another hotel.
Okay 5.4
Pros: The bathroom may have been a bit larger than most and everything worked. The stairwells were nicer, cleaner, and newer than the room Everything seemed to function normally
Cons: The hotel is right on top of a major four lane highway The hotel is not a lodge The hotel pool was small and not clean The spa was out of order The breakfast attendant had an attitude The hotel was not new, contrary to advertisement The furnishings were low quality There were no room amenities, such as lotion, etc. There were few item choices for breakfast The "reduced" rate for one equals two nights at a Comfort Inn, which is just about a notch above the level of this hotel
Excellent 8.0
Pros: Convenient
Cons: Rooms were a bit shabby. No ice machine on the floor I was staying.
Excellent 9.4
Pros: My fiance and I stayed in this hotel on our weekend getaway for our anniversary. We knew we would not spend much time in the room, so we chose something nice, but affordable. Hotel was quiet, even at night. Yes, it is close to the highway, but that is well known before booking the room. The room was very clean, smelled good, temperature controlled well. Location is not far from anything needed - grocery stores, convenient stores, restaurants, within 10 minutes from Biltmore, Blue Ridge Parkway, downtown Asheville - all the hot attractions. But, also not too busy since it was not located directly in the middle of a popular area. Very easy to find. Staff was generally very friendly - only 1 of the attendants was "not-so-great". Otherwise, provided what was needed with no problem (extra cups, new TV remote, towels). This would be a great spot for families to stay - Fun Depot within walking distance would be great for kids. Inside pool means year-round swimming capability. Quiet & clean.
Cons: At first, the TV would not work. But, if you read the back of the remote, it explains how to program the remote to work for that TV. Once programmed, everything worked fine. Only other negative was the pool. On Friday night, we were swimming until 12 AM - no problems. Then, when trying to enter on Saturday night around 10:30 once we got back from dinner, the attendant said the pool closes nightly at 10. Not sure what the difference was between Friday and Saturday, but... Also - the parking lot is a but small and set up oddly - was a little difficult to maneuver with a larger vehicle.
Good 6.2
Pros: It wasn't bad, I just felt like for the money, it left me wanting more. Location was fine, not super close to downtown, but very convenient to I-40. Cleaning crew was very interactive and sweet. Great shower, water pressure and bathroom. Had a waffle maker. Great for families bc it has an indoor pool. Everything seemed really clean.
Cons: I went up hoping to have a really great weekend by myself and ended up paying $100 a night for a really tiny room. Probably the smallest I've been in. Internet was very slow. There was no floor length mirror in my room (I am female so this is important to me!) The A/C unit was a bit loud and kept me awake. Lots of kids. Parking lot was pretty dark. Close to highway so it was loud at night. Breakfast wasn't that great. No healthy options. (sugary cereal, scrambled eggs, sausage, waffle maker, breakfast breads, juice and coffee) - no granola bars in the shop area- only chips sodas ice cream candy. Overall I really didn't feel like it was the best value for the money. I typically don't report negative things and am pretty accepting, but I just wish it had been a little better experience especially at this price point.
Excellent 10.0
Pros: The hotel Cat. You are met at the front door by a big yellow cat. It make the place seem more like home.
Cons: Everything was fine.
Good 6.8
Pros: The staff was friendly and the room was clean and comfortable. Free Breakfast. Short drive to downtown Asheville.
Cons: The hallways smelled of mildew, and I got stuck on the elevator on my way out! They really need to make sure the lift is functioning correctly.
Good 6.5
Pros: It was shabby but clean. Staff was accommodating with directions. I like getting a USAToday in the morning It was economical Comfortable mattress
Cons: The rooms were worn. The location wasn't very close to downtown or to Biltmore Village The breakfast was not appealing Room was shabby No TV channel guide
Excellent 9.1
Pros: Two words. Beer package. You can add on and get a growler of local beer, two mugs, nuts, and cheese for $35. Clean rooms. Spacious bathroom. Bed was amazing.
Cons: Room was on the first floor right be the front desk and ice machine. Kinda noisy sometimes but not enough to keep you from sleeping.
Excellent 9.7
Pros: We got a good price to stay for several days. The staff was courteous and helpful; they were quite pleasant. The room was clean and well maintained. We couldn't hear any of our neighbors and there was no sound from the road. It's an older hotel but is well maintained and was very clean. The breakfast was pretty good. While you cant' walk to anything from here, it was close to Biltmore Village and not a far drive to downtown Asheville. We thoroughly enjoyed our stay here and would return.
Cons: The parking at night was a bit of a challenge but we always managed to find a spot. The wifi was so slow that it was almost impossible to use. It was nice that it was free but that's about all that's positive about it.
Excellent 9.7
Pros: Loved the hot breakfast every morning and 24/7 coffee available. Also enjoyed having a refrigerator and microwave in the room; helps make longer stays economical.
Cons: You had to drive to get to downtown; it's not walkable.
Excellent 8.5
Pros: Perfect location, easy to get to. The (small) indoor pool & hot tub was wonderful especially in 11degree temps outside (winter visit). The staff was very friendly. The breakfast was decent & the beds were comfortable.
Cons: The walls were a bit too thin, we could hear the neighbors all too well when someone sneezed next door. Parking was challenging at times.
Good 7.7
Pros: Location and cost worked well for us. Room was very large and convenient. Liked the idea of covered parking if desired.
Cons: Breakfast seating was very limited.
Brookstone Lodge near Biltmore Village Ascend Hotel Collection - Asheville
Rated no. 12
8.2
Excellent 8.2
Based on 1,266 reviews
Details
Reviews
RM 316

Cleanliness
8.6
Comfort
8.5
Facilities
9.0
Location
8.3
Overall
9.0
Overall 8.1 Excellent
Based on 117 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
9.0
Location
8.3
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.2
Services
8.2
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
4.0
Overall
8.0
Cleanliness
8.8
Comfort
8.6
Location
8.4
Services
8.0
Staff
9.1
Cleanliness
8.2
Comfort
8.4
Location
8.1
Services
8.2
Staff
8.5
Cleanliness
9.1
Comfort
8.1
Location
8.8
Services
8.1
Staff
8.6
Cleanliness
9.6
Comfort
9.0
Location
9.6
Services
8.8
Staff
9.2

Excellent 8.0
Pros: Everything else was great! Bed, clean and cozy.
Cons: Due to covid I understand that all has to be grab and go but would have been great to have more selection. Rather than just susage and egg buscuit to heat up, yougurt and bars. The AC at the room was very loud so that made it hard to rest. The receptionist was nice.
Excellent 10.0
Pros: Very accommodating staff!
Okay 5.0
Pros: DO NOT LIKE JIMMY DEAN SANDWICHES BLUE BERRY MUFFINS GOOD
Cons: YOU COULD PUT ON YOUR WEB SITE THAT DUE TO COVID YOUR BREAKFAST WAS CHANGED
Excellent 10.0
Pros: Nice and clean. Big rooms. Smiled staff. Swimming pool. Parking spot for big trucks
Excellent 8.0
Pros: simplicity of the design, good frig, good door lock, easy check in, good staff, very helpful and courteous
Cons: room was cold, 2 MAIN lights didn't work, curtains didn't shut for black out, not enough towels in the room
Excellent 10.0
Pros: No Complaints what so ever! Best and fastest front desk persons, super polite and helpful! Pack n play was waiting for us in the room, room was clean and comfortable and had all we needed! We enjoyed the pool &Jacuzzi, Grab and go breakfast was good! Ronald a lot, it was a great stay!
Cons: No complaints!
Fairfield by Marriott Inn & Suites Asheville Outlets - Asheville
Rated no. 13
8.1
Excellent 8.1
Based on 117 reviews
Details
Reviews
RM 421

Overall 0.0 Poor
Based on 0 reviews

Biltmore Village Inn Bed and Breakfast - Asheville
Rated no. 14
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews
RM 1,520

Cleanliness
6.2
Comfort
6.2
Facilities
5.2
Location
7.3
Overall
6.5
Overall 5.8 Okay
Based on 207 reviews
Cleanliness
6.2
Comfort
6.2
Facilities
5.2
Location
7.3
Overall
6.5
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
8.0
Staff
6.0
Cleanliness
5.9
Comfort
6.0
Location
7.1
Services
5.6
Staff
7.3
Cleanliness
7.3
Comfort
7.3
Facilities
6.6
Location
7.3
Overall
7.3
Cleanliness
3.0
Comfort
4.0
Facilities
3.0
Location
7.0
Overall
6.0
Cleanliness
6.7
Comfort
6.1
Location
7.2
Services
5.9
Staff
7.7
Cleanliness
6.7
Comfort
6.5
Facilities
5.0
Location
8.3
Overall
5.0
Cleanliness
6.3
Comfort
6.4
Facilities
7.0
Location
6.8
Overall
8.0
Cleanliness
3.8
Comfort
3.8
Location
3.8
Services
3.8
Staff
3.8

Okay 4.0
Pros: Location. Interior access to rooms. TV and refrigerator. The nice cleaning lady. A parking spot near the door. Easy check-in/check-out.
Cons: No breakfast/coffee served because covid says too many hands might touch the same surface? So if that’s the reason, no difference when opening the little refrigerator in the lobby to buy a water bottle from the front desk. Not saying to move that option, just saying you could put out individually wrapped cereal bars or something like that for breakfast. Just a thought. Also, one bed in our room was not set up correctly and we were told not to sleep on it. One bedspread and one set of sheets had several dog hairs on it. The floor also had dog hair and crumbs. The nice cleaning lady came up after 10:00 to change the sheets. She was very pleasant and we appreciated her help. The elevator STUNK like cigarettes. And forget the stairwell smelling any better as I could see multiple cigarette butts on the floor. I know I’ve made several complaints but overall we were thankful to have a place to stay for the night.
Okay 5.0
Pros: No breakfast nor coffee offered
Cons: Woman behind counter was not pleasent. Some people hanging around front of hotel looked like they were up to no good. Bugs in room.
Excellent 8.0
Pros: Location was great for heading up the Blue Ridge. Room was good. You can hear noise from your neighbors but it was fine and did the job at a reasonable rate.
Poor 1.0
Pros: This place was horrible. The bed was broken, and we were sent to 3 rooms before we found a room that was clean. All the beds were nasty and had dog hair on them. The facility smelled like drugs and cigarettes everywhere. We tried to get a refund and leave but there was no avaifuring peak at another place
Cons: Cleanliness
Excellent 8.0
Pros: adequate place for the money
Cons: room was small for two beds
Good 6.0
Pros: No breakfast Bc of Covid. Beds were very comfortable
Cons: Coupons. Charge less
Excellent 10.0
Pros: Hotel kitty!!!
Cons: The bedding was funky
Okay 4.8
Pros: it was inexpensive? really it wasn't. The mattresses were new, and were actually fairly comfortable.
Cons: Their normal rate for the night was $100, I got a deal through Kayak and got it for $80 something, even that seemed too expensive for a room that had fingerprints all over the TV, an Air conditioner that the air filter was so dirty it was sucking dust in and blowing it back into the air, and when I plugged in my phone charger to the outlet by the beds, it arced and tripped the circuit breaker. Also ants, ants all over the floor, we spent an hour in the room and found over 10 of them. When I brought this up with staff, they switched me to another room, but it seemed like they knew the wiring in the hotel wasn't right when I told them about the outlet issue, and I didn't really even get an apology for the cleanliness standards of the room, the next room they put us in was fine, but a days inn would have been about $8 more a night and had much better ratings according to kayak. Oh well.
Okay 5.7
Pros: I liked the price and the people working there were nice.
Cons: It was just a bit "shabby" overall. Lights not working, stains on bedspread. Not dirty, necessarily, but just a bit dated and run down looking. Ok for just spending the night.
Excellent 8.0
Pros: Room was comfortable and quiet. Room was clean and appearance OK for passing through. All the features worked as expected. Recommendation: make electrical outlets more accessible for those travelers that have medical devices needing power outlets. Heat and air-con worked fine and our unit was not excessively noisy. Wonder why no king size bed rooms available? Would be asset to travelers.
Cons: Passed on to management noticing bugs in bathroom middle of night. Agree with another guest that lobby was stuffy and smelled of animals. There were folks checking out in the morning with two dogs, one not on leash. Entrance looks shabby. Air con unit left of entrance door is damaged looking, and trashy. Planters with ugly plants need to go. Owners, first appearances tell a lot about what to expect inside. Kudos to the management for display of patriotic feelings. But flag should not be displayed as this flag is. Stapled or nailed to wall is wrong. No proper lighting of flag at all. Weathered flag and the staples are tearing the fabric. There is adequate space in the circular space opposite front door for proper flag pole and proper lighting. Would make significant difference in building appearance and flag display. As for morning offering of juice, coffee and doughnuts, no issue. Go to restaurant or another chain if you want more.
Okay 4.2
Pros: The staff was very nice!!!
Cons: It is old and nasty!!
Mediocre 3.6
Pros: The location
Cons: Everything
Okay 4.3
Pros: Location, very tolerant cancellation and refund policy.
Cons: Price, cleanliness, ashtray in a non-smoking room, patrons tailgating in the parking lot, indiscreetly urinating (woman).
Rodeway Inn & Suites near outlet mall - Asheville - Asheville
Rated no. 15
5.8
Okay 5.8
Based on 207 reviews
Details
Reviews
RM 296

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