Overview

Radiance Inn and Suites

1956 Lyell Ave, Rochester, NY 14606, United States
+1 585 254 1000

RM 304+

Overall guest ratings

6.3/10 Good
Based on 583 reviews

Review highlights

  • 10.0
  • 7.6
  • 4.6
  • 4.2

Nearby

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    About

    Just 4 mi (6.5 km) from the airport, Radiance Inn and Suites puts you within a 10-minute drive of Genesee River's High Falls and University of Rochester. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and hot/cold buffet breakfast daily between 6 AM and 9 AM. Flat-screen TVs and premium bedding are offered in all rooms.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    6.3 Good
    Based on 583 reviews
    • 10.0 "Internet works perfectly."
    • 7.6 "Good location."
      8.5 "85% liked the proximity to shopping."
      9.0 "Great parking, according to 90%."
      8.0 "City centre within easy reach, said 80%."
    • 6.9 "Breakfast is mediocre."
    • 6.1 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
      5.3 "53% said the reception staff was ok."
      5.8 "Only 58% thought the service was professional."
    • 4.6 "Rooms are not good."
      3.9 "61% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      1.8 "82% said the bathroom was dirty."
      0.7 "93% found problems with the furniture."
      3.2 "For 68%, the rooms looked old."
      4.0 "60% were disappointed with the minibar."
      1.8 "82% had problems with the shower."
      3.5 "Air conditioning was criticized by 65%."
      1.4 "86% criticized the small bathroom."
    • 4.2 "Not very clean."
      3.9 "61% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 3.3 "Disappointing food."
      2.0 "80% were unsatisified with the snacks."
      0.0 "For 100%, the dining experience was not enjoyable."
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    Overall rating

    6.2 Good
    Based on 204 reviews
    • 7.4 "Good location."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
    • 5.8 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 4.9 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      1.5 "85% said the bathroom was dirty."
    • 4.0 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."

    Overall rating

    6.4 Good
    Based on 221 reviews
    • 7.4 "Good location."
    • 7.0 "Good breakfast."
    • 6.3 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.7 "57% said the reception staff was ok."
    • 4.4 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 4.2 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      3.4 "Air conditioning was criticized by 66%."
    • 3.3 "Disappointing food."

    Overall rating

    6.2 Good
    Based on 110 reviews
    • 8.9 "Good value."
    • 8.0 "Location is great."
    • 7.1 "Good breakfast."
    • 5.8 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
    • 5.0 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 4.3 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
    • 3.7 "Not very clean."
      3.5 "65% said rooms were dirty."
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    Overall rating

    6.3 Good
    Based on 46 reviews
    • 9.0 "Excellent value."
    • 7.5 "Good location."
    • 7.2 "Good breakfast."
    • 5.7 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
    • 5.0 "Rooms are ok."
      4.3 "57% said rooms were dirty."
    • 4.6 "Not very clean."
      4.3 "57% said rooms were dirty."
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