Recent reviews
- All reviews
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- Negative
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5.0
The hotel location is good, near shopping areas and attrative places like Zoo Melaka and the place is quite and suitable for relaxing. Breakfast at the hotel not much variety and service is poor for room delivery.
review from KAYAK -
5.7
relaxing Wifi very poor in the room need to go to lobby to using the internet
review from KAYAK -
6.0
i like the facilities that provided at the hotel. Besides, all staffs are very friendly.
review from KAYAK -
5.3
The location and ambiance of the Hotel. Friendly and helpful front office staff and security personnel. Rude cook at the breakfast venue. Showed up late 3 days in a row and was very uptight.
review from KAYAK -
5.7
strategic location Near to highway & Easy to town i stay in a family room with 3 adult & 1 child..why housekeeping incharge have to charge me RM10 per night with 1 extra pillow?
review from KAYAK -
5.0
it was a pleasant stay. the staff are polite. the swimming pool is not so clean.
review from KAYAK -
4.3
It is located near Malacca Town and surronded by many interesting places such Zoo, Dataran etc. Poor receptionist service. I arrived at 3.00 pm and asked to wait until 3.45pm. Nobody came to explain anything. My kids couldn't wait much longer and started to cry. I went to check again with the reception and they said they didn't have the original key. So they gave me the temporary one and promised to replace it later. But till the last day, no replacement had been made. I have the right to ask you to replace the amount of time 45 minutes wasted at your lobby but I don't want to. Reception is very important because it reflect the first perception about your hotel. The receptionists must not only come with pretty face but brain and efficient as well. Please improve.
review from KAYAK -
5.0
Hotel staff intertain with a execellent customer service 1) lack of facilities such as changing room at swimming pool. 2) Meal price. 3) Room leave untidy although customer not use it.
review from KAYAK -
7.3
Quiet with a lot privacy place where I could spend my time as I want and yet safety.
review from KAYAK -
5.3
location. easy access. not family friendly. family room located at third floor. lack of signage at pool area, games area
review from KAYAK
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5.0
The hotel location is good, near shopping areas and attrative places like Zoo Melaka and the place is quite and suitable for relaxing. Breakfast at the hotel not much variety and service is poor for room delivery.
review from KAYAK -
5.7
relaxing Wifi very poor in the room need to go to lobby to using the internet
review from KAYAK -
6.0
i like the facilities that provided at the hotel. Besides, all staffs are very friendly.
review from KAYAK -
5.3
The location and ambiance of the Hotel. Friendly and helpful front office staff and security personnel. Rude cook at the breakfast venue. Showed up late 3 days in a row and was very uptight.
review from KAYAK -
5.7
strategic location Near to highway & Easy to town i stay in a family room with 3 adult & 1 child..why housekeeping incharge have to charge me RM10 per night with 1 extra pillow?
review from KAYAK -
5.0
it was a pleasant stay. the staff are polite. the swimming pool is not so clean.
review from KAYAK -
4.3
It is located near Malacca Town and surronded by many interesting places such Zoo, Dataran etc. Poor receptionist service. I arrived at 3.00 pm and asked to wait until 3.45pm. Nobody came to explain anything. My kids couldn't wait much longer and started to cry. I went to check again with the reception and they said they didn't have the original key. So they gave me the temporary one and promised to replace it later. But till the last day, no replacement had been made. I have the right to ask you to replace the amount of time 45 minutes wasted at your lobby but I don't want to. Reception is very important because it reflect the first perception about your hotel. The receptionists must not only come with pretty face but brain and efficient as well. Please improve.
review from KAYAK -
5.0
Hotel staff intertain with a execellent customer service 1) lack of facilities such as changing room at swimming pool. 2) Meal price. 3) Room leave untidy although customer not use it.
review from KAYAK -
5.3
location. easy access. not family friendly. family room located at third floor. lack of signage at pool area, games area
review from KAYAK
