Overview

The Ritz-Carlton Kuala Lumpur
Top Luxury Hotel

168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
+60 321 428 000

RM 613+

Overall guest ratings

8.9/10 Excellent
Based on 1,183 reviews

Review highlights

  • 9.0
  • 8.6
  • 8.6
  • 4.5

Good to know

  • Professional service
  • Spacious rooms
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Discover the exclusive Ritz-Carlton, Kuala Lumpur and experience a place where ancient rivers converge and a modern city beckons guests to explore the sights, sounds and flavours of Malaysia.Located downtown in the Golden Triangle business district, guests at this distinctive five-star luxury hotel in Kuala Lumpur can enjoy convenient access to upscale shopping, dining and entertainment. Home to the magnificent Petronas Twin Towers (a 10 minute walk from the Hotel via an air-conditioned walkway), Kuala Lumpur is also rich in culture and traditions.At The Ritz-Carlton, Kuala Lumpur, guests can indulge in soothing spa treatments, award-winning cuisine or simply relax in the exceptional comfort of their rooms and take in the best that KL has to offer.

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    Marriott V2

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Gift shop
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 1,183 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
      8.3 "83% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Good value."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.3 "73% were impressed by the valet service."
      10.0 "100% found the restaurant service to be one of the best."
      8.6 "Management was excellent, said 86%."
    • 8.0 "Breakfast is good."
    • 7.9 "High comfort."
      9.0 "90% thought rooms were spacious."
      8.9 "89% liked the big bathroom."
    • 4.5 "Pool is below average."
    • 3.9 "Bar is not good."
    • 3.1 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    9.2 Excellent
    Based on 319 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to shopping."
    • 8.5 "Good value."
    • 8.0 "Breakfast is good."
    • 7.7 "Good vibe."
      9.1 "91% enjoyed the friendly atmosphere."
      8.8 "88% said it was a stylish hotel."

    Overall rating

    8.9 Excellent
    Based on 626 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      8.7 "Easily accessible by car, said 87%."
    • 8.6 "Good value."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 7.8 "High comfort."
      9.1 "91% thought rooms were spacious."
    • 3.9 "Pool is below average."
    • 2.9 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    Based on 106 reviews
    • 8.9 "Location is great."
    • 8.8 "Good value."
    • 8.1 "Breakfast is good."
    • 7.9 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 7.4 "Nice rooms."
      9.0 "90% thought rooms were spacious."
    • 5.9 "Average amenities."
      6.0 "60% thought the building was acceptable."

    Overall rating

    8.6 Excellent
    Based on 130 reviews
    • 9.0 "Terrific location."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.1 "Food is delicious."
    • 8.1 "Breakfast is good."
    • 7.2 "Good vibe."
    • 7.0 "Nice rooms."
      5.3 "Beds were acceptable for 53%."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 6.0 "Sufficient wellness & sports facilities."
    • 4.0 "Pool is below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Spacious rooms"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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