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The Ritz-Carlton, Kuala Lumpur
Top Luxury Hotel

168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
+60 321 428 000

RM 610+

Overall guest ratings

8.9/10 Excellent
Based on 1,208 reviews

Review highlights

  • 9.2
  • 8.9
  • 8.9
  • 5.5

Good to know

  • Professional service
  • Friendly atmosphere
  • Friendly service
  • Great shopping

Nearby

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    About

    Discover the exclusive Ritz-Carlton, Kuala Lumpur and experience a place where ancient rivers converge and a modern city beckons guests to explore the sights, sounds and flavours of Malaysia.Located downtown in the Golden Triangle business district, guests at this distinctive five-star luxury hotel in Kuala Lumpur can enjoy convenient access to upscale shopping, dining and entertainment. Home to the magnificent Petronas Twin Towers (a 10 minute walk from the Hotel via an air-conditioned walkway), Kuala Lumpur is also rich in culture and traditions.At The Ritz-Carlton, Kuala Lumpur, guests can indulge in soothing spa treatments, award-winning cuisine or simply relax in the exceptional comfort of their rooms and take in the best that KL has to offer.

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    Marriott V2

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Gift shop
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 1,208 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 8.9 "Good value."
      7.8 "78% were happy with the price of the breakfast."
      8.0 "80% thought it was a great value."
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.7 "77% were impressed by the valet service."
      10.0 "100% found the restaurant service to be one of the best."
      10.0 "100% said the concierge service was amazing."
    • 8.3 "Food is delicious."
      9.6 "Yummy desserts, said 96%."
      9.1 "91% loved the menu selection."
      8.9 "89% loved the dining experience."
    • 5.5 "Pool is mediocre."
    • 2.6 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    Based on 422 reviews
    • 9.4 "Excellent wellness & sports facilities."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.2 "82% were impressed by the valet service."
    • 9.0 "Excellent value."
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to shopping."
    • 8.4 "Food is delicious."
      9.6 "Yummy desserts, said 96%."

    Overall rating

    8.8 Excellent
    Based on 531 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to shopping."
    • 7.7 "Good breakfast."
    • 7.1 "Nice rooms."
      9.1 "91% thought rooms were spacious."
      8.0 "80% appreciated the modern rooms."
      8.6 "86% enjoyed the furniture."
    • 6.3 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 5.4 "Pool is mediocre."
    • 2.6 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    Based on 120 reviews
    • 9.1 "Excellent value."
    • 9.0 "Terrific location."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 7.7 "Good vibe."
      9.0 "90% enjoyed the friendly atmosphere."
    • 6.1 "Average amenities."
      6.3 "63% thought the building was acceptable."

    Overall rating

    8.4 Excellent
    Based on 132 reviews
    • 8.7 "Location is great."
    • 8.4 "Food is delicious."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 7.4 "Good vibe."
    • 6.6 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 5.7 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.3 "Pool is mediocre."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Professional service"
    "Friendly atmosphere"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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